Premier Inn Liverpool North

Staff were very polite and friendly.

Heating was very poor in the room 18.. When we checked in, we were given food vouchers,,we went for dinner at 7.45 and had to wait untill 8.30 to be served as the staff knew nothing about the vouchers,this was totally unaceptable,the bed clothes were damp in room 18,the noise from over head room at night was too loud, apart from the staff it has to rate as the worst premier inn i've stayed at.

good double bed

my key card did not work all week end so chelsea the night porter had to let me into our room at all times.no hot water in room in the morning had to shower in the block.no phone in room to call hotel rec had to call 0871 no and pay 4 calls when i get free calls on a 061 numbers.got a long list.