Quality Inn & Suites Cincinnati Downtown

I liked the fact that it was close to where I needed to be during the day.

When I booked, I called the hotel to see if I could get a early check (I’m moving from KY to OH and my carpet was being taken up and replaced) the lady working the desk told me that I could check in early but there would be a early check in fee. I agreed to the fee. After driving from Ky in the rain I went to the property to check in and was told by a very RUDE man that I could not. I tried explaining to him what I was told by his employee and he basically cut me off every time I started to speak. I had to go in the garage and sit in my car for two hours until a room was ready. On top of that I didn’t feel safe. A lot of drunks and addicts roaming around the location. Someone knocked on my car door asking for change and cigarettes. I felt very uneasy. For the price of the room I expected more. Then I found dried cereal in the vent of my ac unit.

Big window nice view higher floor

I've traveled/lived many countries (on my second passport ) . I believe this is second bad review in 10 years . I try to give the benefit of the doubt and don't post unless it is severe . The travel industry is very hard and a few whiny customer reviews can really have a negative impact on a business and many customers complain needlessly...I'm an old white man and my spouse overseas is a woman of "color" . I've lived/traveled in countries where I didn't see another american or caucasion for weeks . Another words , I'm very familiar with the subtleties of skin color and culture . ....At 9am I arrived at front desk . I understand check-in rules very clearly . I was exhausted after 20+hours of travel airport connections , ect . I said to the receptionist " I know I'm early but... " and handed her my passport . She didn't even look at it , or my reservation , or anything . She pointed to the cramped furniture/wait area . She said "check-in at 3pm possible 1pm" . I was to tired to complain . Over the next 3 hours 3 old men sat waiting . One appeared not well physically /possibly I'm guessing . Other man 70 plus , clean cut , not happy . She never looked at his i.d. or reservation either (I watched)....I'm going add that the virus epidemic was in full throttle at this time . And the receptionist was extremely outgoing happy to everyine but the 3 old white guys stuck in the sitting area...It was very obvious she enjoyed her position . We had to wait . I'll add that not only was there many rooms available(I talked also staff cleaners later ) and everyone knew this . Huge Motel almost empty...while the front desk lady sat 3 old men a few apart (for 3 hours in my case) on filthy furniture to wait for the "official" check in time of 3 pm . In a mostly vacant motel .