Central Palace Hotel

Breakfast, conditioner, room, rooftop pool is decent. Location.

Stay 14-16.02.20202. Room 401. 1) Toilet was broken, reported it the first evening to reception. Flush lever and internals were obviously damaged or smth. Sent 2 girls to fix it. After messing for 5 minutes by filling in the pot tank, they reported it is fixed. Flushed a piece of paper in front of them - it didn't flush. Round 2. At same time I got call from reception saying I should wait 3 minutes after each flush. Charming! especially when even the 1st one doesn't work Anyway the flush was bad, and the next morning it did n't flush again. Reported to the reception in person and went to pool. About 1h later came down to check, obviously there was somebody in the room to fix it, bowl was clean now. Flushed again, guess what - it didn't work! Dear MANAGMENT, that is inappropriate!!! To FIX an issue, qualified handyman is needed, with proper tooling/replacement parts. If you can't arrange this on weekend in a large hotel, then OFFER ANOTHER ROOM! 2) I locked my stuff in safe on 16th morning and went to breakfast before checkout (and flight). I was using the safe before and no issues. Guess what happened after I came back? Of course, the f*king door didn't open. And it wasn't the code issue. It accepted my code but just did't open with 'error' message following the 'opening'. Called reception. 1st handyman was pressing the safe door and shaking it, while I was entering the code. So it is obvious to me, this is a well known issues with the model.WHY THE HELL YOU NOT REPLACE THOSE? 2nd try - with some programming device of course it didn't work. 3rd time finally they brought a pack of mech keys and could find 1 that matched and opened it. 3) Windows do not close properly, so you can enjoy karaoke from across the street every evening. 50+€/night ? Really?