Fairway Colombo

The location is great if you want to be near the Dutch Hospital area. The Ministry of Crab, where we wanted to eat, was a minute's walk from the hotel. Other downtown things like Gall Face mall, etc. are minutes on tuk tuk.

We were disappointed with the nonchalance of the reception people. They didn't seem particularly interested in helping us out. When we arrived there from Gall, we had limited time and wanted them to make a reservation at a restaurant for us. They said they don't do that. We ended up walking over and that was fine, but I thought for a 4-star hotel, it's unusual that they wouldn't even do this much given we didn't have a local phone. Also, we booked a family room for three adults. When I asked for an extra blanket, they said they didn't have any. When I asked for an extra sheet, they said that they didn't have any! I have never stayed at a hotel where they said they couldn't give an extra sheet given there are so many reasons one might need one. They didn't apologize nor give any explanation. I am not sure the lack of this kind of service makes them a 4-star hotel or not. Also, the lighting in the room was horrible. They were all harsh, white light of energy savers which didn't create a very relaxing ambience. Some warm light and discreet lighting would make a world of difference.