Orwell Hotel

Staff friendly and helpful. Convenient location of hotel for visiting family. We had a lovely leisurely lunch on the Sunday for a large group (18) some felt the beef was a little tough,but overall nice and relaxing and staff helpful.

I felt there could have been a better selection of teas in room (eg. Herbal) and the bedroom needed a really good clean, especially around window and radiator area, lots of dust , cobwebs etc and window needed repair/painting and soundproofing or double glazing.

Hotel very pleasant and staff very helpful. Service for the wedding reception very good. Excellent venue for a wedding. Food very good.

Room very basic. Not enough storage I.e bedside cabinet, drawers. No spare pillows. Only 1 opening window. Not enough plug sockets in the room.

The downstairs of the hotel was beautiful and all public area's were well kept.

The room was unclean, especially the bathroom. The shower screan was covered in mildew, the floor was covered in someone elses hair and blood. The bedroom window was rotten and had an inch gap at the top, which let the cold in at night. There was no heating on in the whole hotel and we stayed at the end of Sept. Also, they said they offered a continental breakfast, which wasnt on offer, unless you asked for it, but you were not given that imforation at check in.