Hoteles en Antigua

Ventajas: One of the cleanest well maintained accommodations we have been to and the resort and every single one of the staff were excellent. Special shout out to receptionist Mari Helene?

Desventajas: The sofa was uncomfartable

Desventajas: La ducha no funcciona

Ventajas: Location of hotel and facilities.

Desventajas: We have been to Barcello Castillo twice before and did feel that some areas are looking a little tired as if a bit of an update is needed. Staff are very pleasant and cleaning staff lovely.

Ventajas: La localizacion y el concepto del hotel.

Desventajas: La cena, la comida es horrorosa, mucha cantidad pero pesima calidad, muchisima gente en un espacio muy reducido y poco servicio para toda la clientela.

Ventajas: The buffet dinner menu selection was excellent, well cooked and well presented, and plenty of it! The site shop was well stocked and not too pricey.

Desventajas: On the website was confusing as thought booked fully inclusive, but actually booked shelf catering. Some areas around the pool were in need of maintenance and a TLC. Entertainment at 9.00pm in the theatre was good, but should be for adults only to enjoy as lots of children running around, which wasn't fair on the artists as well as the adults wanting to have time out from children.

Ventajas: The location is perfect, the staff is very helpful and friendly. The white sandy beach is just a few steps from the apartment.

Desventajas: Our first apartment was really horrible: moldy walls, smoky odor. They changed the room immediately when we complained it. The breakfast was ok, (boring - every day is the same), but we were completely disappointed with dinner, boring, repetative tasteless food after 3 days...

Ventajas: Breakfast is wonderful and very good. Pool as clean as the space around the pool itself. Location great.The offer itself mentioned that we had a choice of two restaurants for lunch and dinner (2 restaurants at El Castillo and Restaurant El Camarote), but unfortunately we did not have such an option to diner at Restaurante El Camarote. Whenever you have the option of breakfast and dinner included, you do not have any drinks during the dinner there is no water included in the offer and in that case you have to look for a waiter and im forget about the espresso coffee disaster very bad.

Desventajas: Whenever you have the option of breakfast and dinner included, you do not have any drinks during the dinner there is no water included in the offer and in that case you have to look for a waiter and im forget about the espresso coffee disaster very bad.

Ventajas: Las instalaciones, los servicios y la calidad de los mismos, la localización, el buffet muy bueno... en definitiva muy contentos con todo. Recomendable 100% si vas con niños, actividades e instalaciones muy chulas para ellos.

Desventajas: .

Ventajas: nice pool and beach area

Desventajas: We were in a street of holiday bungalows with a main road at our back, so no view and noisy from the passing cars and bars

Ventajas: The 2 bed bungalow was perfectly situated near the waterfront , restaurant and theatre.

Ventajas: Space size of accommodation was good, nice size patio, comfy bed.

Desventajas: The room smelled moldy musty. Could have used a tea towel and dish soap in the kitchen. Plus a "Don't drink the water" sign!

Ventajas: Breakfast was good but long queues for coffee and tea ran out of plates and cups a few times staff in dining room friendly

Desventajas: Entertainment was poor

Ventajas: Suite with sea view - stunning to wake up to every morning. Breakfast superb - especially the omelettes...

Desventajas: Bar a bit pricey

Ventajas: Great breakfast included Wheelchair friendly Scooter friendly Rooms very spacious

Desventajas: It’s not what I didn’t like it’s more of a recommendation I feel there should be grab rails in showers of disabled rooms. Also some form of non slip mat for shower tray and person with disability would have poor balance And finally I feel there should be up to 5 tables reserved inside dining hall for disabled guests near to the buffet.

Ventajas: Desayuno bien, pero se desabastecía rápido Piscina caliente no incluida Bien ubicado respecto la playa

Desventajas: El wifi. O era bueno en las piscinas y arras de habitación

Ventajas: Good location. Rooms cleaned every day and change of towels.

Desventajas: Buffet, Cockroaches in the restaurant running around the bread area. Reported to management who did not seem to care and told by one member of staff that it was because they have so many on the Canary Islands and tried to make out it was no big deal. Will no be going back to this hotel ☹️

Ventajas: La amplitud de la habitación con pequeña cocina incluida. Sala independiente y gran terraza.

Desventajas: Falta sala TV para visionado eventos deportivos codificados.

Ventajas: La ubicación, el desayuno bufet, el aparcamiento fuera.

Desventajas: Que la habitación quedara tan alejada de la puerta, teniendo que cruzar varios pasillos.

Ventajas: we had booked the room with direct sea view, which I liked, so I only could see the great view to the old fort and harbor. The breakfast room is very noisy in such big hotel - so I really enjoyed the OUTDOOR room with fresh air, sun and nice quiet space to eat a relaxed breakfast. As I eat mostly healthy breakfast - fruits could be more - and also the orange juice was of very cheap quality - so luckily I brought my own orange juice with pulp and a banana - which was not at the buffet. Also missing papaya which is easy to buy in Fuerteventura.

Desventajas: the noisy breakfast room - reminds me about a factory

Ventajas: La ubicación del hotel muy buena, cerca del mar, al lado de su casco primitivo, y en el centro de la isla, a medio camino del norte y el sur. El restaurante la Frasquita cerca, pescado fresco bien cocinado y recién hecho. El buffet del desayuno del hotel muy variado, la habitación confortable, vista exterior ( me faltó ver el mar de frente) y el personal de recepción para felicitarlo: competente y amable.

Desventajas: El colchón y las almohadas mejorables

Ventajas: The room we books was large and had kitchen facilities which was unexpected.

Desventajas: No enough sun umbrellas and the air conditioner was a little noisy

Ventajas: The fact it was on the beach and near restaurants and shops

Desventajas: Nothing

Ventajas: Fabulous room location. Cleanliness of apartment could not be faulted. The bedding and towels were changed more times than we had expected. Breakfasts were the best we have encountered in hotel stays.

Desventajas: We booked bed and breakfast basis as we like to eat out several times during our stay. We knew there was a small kitchenette in the apartment where we expected to be able to prepare simple meals. However, there were only a few basic items in the kitchen, we had to request a kettle and other items. We finished up eating out every night.

Ventajas: Breakfast was good. Nice location, good heated pool. And Paula at breakfast & pool, you were the soul and the crown!

Desventajas: Staff at breakfast and restaurant seemed stressed at times. Too few hands?

Ventajas: Hotel is really nice, provides lots of comfort and possibilities for both active individuals (close to the hotel there are many options for golf, surf, kite, and many other things), and the ones who are looking more for relax, slow walks on the promenade, shopping, or whatsoever.

Desventajas: Gastronomy in the hotel - I am visiting the same hotel for 3rd time, and the food there is getting worse and worse. The friendly staff (especially in the hotel bar) tries to setup a good atmosphere, but the cousin really needs significant improvement (if it wants to stay 4star, or maybe even aspire for 4+).

Desventajas: Didn't gardening towels and bed wasn't changed after 3 days as stated - several days I had no bath mat or hand towel - not good especially when everything else was good

Ventajas: Loved location ,property clean ,food good ,staff excellent always helpful and nothing too much bother

Desventajas: Didn’t like to many flies not on the restaurants but everywhere else

Ventajas: Great position. Good food and nice staff

Desventajas: Cost of the locker is not included in the room price. The room doesn’t have a heating system: during the evening end of December beginning of January temperature is chilly and a warmer room would be appreciated

Ventajas: ubicación

Desventajas: desayuno

Desventajas: En plena crisis del coronavirus, los cubiertos y vasos estaban a la mano de todos los huéspedes. Cualquiera podía cogerlos y soltarlos a su antojo. No pudimos cenar.

Ventajas: En sí, todo fué de nuestro agrado hacia tiempo que queriamos ir y alojarnos ya que, hace algunos años estuve montando la sala de maquinas y las calderas. Desde ese entonces y por trabajo no hemos podido venir antes, ahora seguro que volveremos con mas tiempo y disfrutaremos más. Gracias por todo y hasta pronto.

Ventajas: La situación y el personal

Desventajas: Necesita renovación en algunos y la comida del buffet que le falta calidad para mi gusto

Ventajas: Everything

Ventajas: The view the beach and the jacuzzi

Desventajas: Food not as good as usual

Ventajas: Very clean and everything catered for. The staff were very attentive and entertaining couldn’t do enough for you.

Desventajas: Opposite the lovely clean beach Hotel very clean and rooms were lovely.

Ventajas: Aunque solo nos alojamos un día y solo cogimos alojamiento sin nada incluido estuvo genial!! Me gusto mucho todo, complejo, zonas comunes, amabilidad del personal, zona de ubicación del complejo bastante bien. Volvería de nuevo. Lo más que me gustó a simple vista fue la limpieza de la habitación. La cama muy cómoda. Y por último y no menos importante el parking gratuito para clientes del hotel.

Desventajas: La vista de la habitación y terraza eran al parking.

Ventajas: Muy grande, con mucha variedad

Desventajas: El buffet del desayuno muy bien, pero la comida y cena con poca variedad

Ventajas: Las vistas y el personal excelente

Desventajas: La habitación me decepcionó al llegar y ver que era completamente diferente a las fotos de la web, pedí hotel y me dieron apartamento completamente decepcionada para ser de una cadena como elba

Desventajas: Stayed as emergency accommodation when flight cancelled due to covid19. Receptionist Lana was absolutely fantastic. Very helpful and patient...couldn't do enough for us .

Ventajas: The rooms were very clean but could do with updating ,the locks on the doors were loose

Ventajas: El trato del personal !!

Desventajas: Los ruidos constantes de los carros de las limpiadoras !! Muy molesto !!

Ventajas: Great sea views from room. Nice pub on site.

Desventajas: The courtyard pool was very cold.

Ventajas: La cama supergrande y cómoda, también spa center , vista a mar desde la piscina. Cerca de el matorral , pueblo para ir a comer y desayunar a precios españoles y comida casera. En la caleta es muy de turista los sitios .

Ventajas: Amplitud de la habitación

Desventajas: .

Ventajas: Nice little break in March. Had great weather! Staff were friendly, food was nice and our room had a lovely sea view :) Thankyou

Desventajas: Drinks selection was limited. Beer wasn’t the nicest.

Ventajas: Amazing hotel. Amazing rooms with sea views. Friendly staff as always. Will be back once all this is over.

Ventajas: The hotel is in a lovely quiet area. We enjoyed the walks along the promenade and the chipmonks begging for food. The hotel food and choice of food was excellent. Plenty of activity for young and old. We will definitely go back.

Ventajas: room was clean and comfortable.breakfast was quite good.

Ventajas: It was very short break for us - sun,silent,far , far away

Ventajas: Location. It is very reasonable to stay in this hotel if you plan to relax on the beach or do some trips to both ways (north and south) of island. Good transport connection to capital, plenty shops and pubs. No disco or night club.

Ventajas: Staff very friendly and helpful

Ventajas: La situacion del hotel y ante todo la amabilidad del personal

Ventajas: El complejo

Desventajas: El baño un poco anticuado

Ventajas: Ubicación

Desventajas: Antiguo, Mal cuidado

Ventajas: Las Vistas al mar

Desventajas: nada

Ventajas: El hotel estaba muy bien ubicado para ir a ver la isla, el entorno era muy tranquilo y tenía buenas vistas al mar. El buffet me encantó, era muy variado y reponian de todo hasta el final.

Desventajas: El mobiliario era viejo y deteriorado, la televisión era pequeña, se veía mal y estaba obsoleta, la señal llegaba muy mal. La limpieza de la habitacíon era escasa, un día no nos hicieron la habitación, se llevaron las toallas y no nos pusieron limpias, cuando llamé a recepción para pedir unas me dijeron que tardarian de 15 a 20 minutos en llevarmelas. No se corresponde el precio con los servicios que ofrecen.

Ventajas: Yes we had a very good experience at Castillo de Antiqua & Suites.

Desventajas: The only negetive thing Iwould have to say is its more suitable to young families with children the noise got a little too much for us at times.

Ventajas: Location (close to shops, car renting companies and supermarket), Price (cheap), Very friendly receptionist especially Joanne who speaks fluent english, and there's a little kitchen in the suite

Desventajas: there were COCKCROACHES everywhere in the room and they come out from the drains. There is no air conditioning and it's really noisy at night. Lots of drunk people shouting around.

Ventajas: The hotel was just amazing highly recommend. Raised the bar when compare with other 4 start hotels. Amazing breakfast and dinner. Lovely evening events for kids and parents. Easy pay for all usage of drinks in bar and in the restaurant. Lovely view from the balcony. We will surely return to this hotel .. Great staff at the restaurant , bar , reception , house keeping. Great job ..

Desventajas: Nothing

Ventajas: Weather and location

Desventajas: Cleanliness and facilities

Ventajas: The view is amazing The beds are like clouds so comfortable Good

Desventajas: Staff could not so enough for us and always with a smile. Such a lovely relaxing holiday.

Ventajas: The staff were extremely helpful and friendly and always smiling. The facilities at the hotel were very good (especially for families with young children) and the catering was also good. I thought the hotel was also kept very clean. Lovely chocolates in the room every day too.

Desventajas: The beds are not great. The mattress didn't give as much support as I'd like and the pillows were those awful springy hollow fibre ones which give absolutely no support at all.

Ventajas: Location was ideal for our purpose. Lovely Pools and close to a fantastic Beach

Desventajas: No problem with Hotel whatsoever

Ventajas: Comfortable rooms n beds

Desventajas: Wind!

Desventajas: La limpieza de la habitación y del baño era mala

Ventajas: La piscina y la cercanía a la playa. El servicio de comedor correcto y el personal muy amable y siempre pendientes del cliente.

Desventajas: La limpieza de las habitaciones era mala, en 5 días no cambiaron las sábanas, con estirarlas no demasiado ya estaba la cama hecha . En el baño no había ni un triste pañuelo de papel, dos bolsitas higiénicas que por supuesto no repusieron, eso si 5 jabones de manos. Hechamos en falta también las botellas de agua. Ya se que no es un hotel 5 estrellas lujo pero tampoco es la fonda Pepe. Tampoco me gustó que estaba apartado de todo, no hay nada fuera del hotel.

Ventajas: Nice relaxing holiday,very friendly attentive staff,very enjoyable stay

Desventajas: Could have been more choice of food

Ventajas: We loved staying in Elba Sara hotel. The view from our room was amazing, the bed was so big and comfortable and the breakfast had everything we could imagine. Everyone was polite to us and made us feel so welcome.

Desventajas: The cleaning in the room wasn’t that good. Our daughter had a little accident on the bed and nobody changed the bedsheets. The room had too much dust and wasn’t clean properly

Ventajas: La piscina

Desventajas: Estoy esperando una factura desde hace 2 semanas y la he recomendado unas 15 veces sin respuesta.

Ventajas: Después de denunciar y dar las novedades al hotel, fueron muy amables, nos cambiaron de habitación, nos devolvieron una noche y se preocuparon en todo momento de nosotros, aparte la comida del Buffet era excelente...

Desventajas: Cerré todo y salí con mi familia, no se como entraron al apartamento pero presuntamente la mujer de la limpieza entro al apartamento y se dejo la puerta abierta, nos limpiaron todas las maletas, no es plato de buen gusto encontrarse tus cosas tiradas y todo abierto y revuelto como si hubiese pasado un huracán, encima le roban hasta el dinero de mi hija, no se llevaron su tablet porque es rastreable pero no contentos con esto los muy h**** de p**** la tiraron al suelo, cerdos...todo se paga en esta vida...Encima lleva pasando meses estos robos, como es que recepción no nos dijo nada en el check-in, como es que no han puesto remedio (sabiendo que son los mismos individuos de siempre), como es que no han puesto elementos de seguridad pasiva como cámaras de seguridad, tienen a los vigilantes en mínimos y no pueden hacer mas de lo que hacen ya, si el hotel lee esto por favor mejorarlo os evitariaís estar disculpandoos y sintiendo vergüenza cada vez que a un cliente vuestro les roban...Las de la limpieza que no tengan acceso a las habitaciones si no están los inquilinos dentro, que sigo sin entender la razón de porque entro sin nuestro consentimiento, si tiene que entregar algo y no puede, que lo deje en recepción. Algunos apartamentos dejan mucho que desear haber si mejoran también las puertas y ventanas porque da pena el primer apartamento que nos ofrecieron...

Desventajas: I booked it for my boyfriend and his friend but when they got there they would not let them check in because it was my name, although payment was made with his bank card. I was working so by the time they got me it was too late they were told they had to book again and pay again. I was able to amend the name but it was too late. They did not say all it had to do was be amended they point blank said no and they couldn't cancel the booking. I am not happy at all because they ended up paying for 2 rooms but only using one

Ventajas: Excellent choice. All freshly made and plenty to eat.

Desventajas: Sometimes over crowded

Ventajas: Good food varied and fresh. Helpful staff. Good value. 5 mins from main area or a cheap taxi ride. Wld use again.

Ventajas: La zona

Desventajas: Todo estaba genial

Ventajas: Very clean,staff friendly,good choice of food & drinks.

Ventajas: Buena relación calidad precio. Las bebidas bien. La habitación olía muy bien, estaba limpia.

Desventajas: La cama muy dura. Falta de mantenimiento en general de todo en nuestra habitación.

Ventajas: All inclusive worked very well and food varied enough. Location were perfect!

Ventajas: The staff was very friendly and quick to check in nothing was ever a problem and they were happy to help . Well done your a credit to your company. Facilities were good and it was real value for money.

Desventajas: Restaurant is a bit tight on space and can get congested at times but otherwise fine a selection of food adequate bearing in mind what we paid I was happy

Ventajas: Todo estaba muy bien

Desventajas: Que nos quedamos sin televisión

Desventajas: Antes incluso de darnos la pulsera del todo incluido y pagar por el alojamiento la recepcionista ya nos estaba explicando que no incluía el desayuno porque llegamos antes de la hora de entrada como que fuéramos a colarnos solo por ser españoles así nos hizo sentir a mi y a mi familia pesima su atención al cliente.deberían de tener un poco más de tacto ya que pagamos igual que el resto.

Ventajas: El restaurante, comida muy variada , la piscina limpia y accesible. El personal del restaurante encantadores, el servicio técnico y las camareras de piso súper atentos.

Desventajas: La hora de entrada eran a las 14:00 llegamos a las 14:30, el apartamento no estaba preparado, nos lo entregaron a las 16:00, no nos quejamos entendimos la situación. Al día siguiente por causas de fuerza mayor tuvimos que volver de urgencia a casa, (pagamos por viernes,sábado y Domingo) comunicamos que nos íbamos a las 13:20, la primera respuesta es el dinero no te lo devolvemos porque ya son más de las 12:00, me quedé sorprendida porque solo le había dicho que nos teníamos que ir antes no le pedimos nada. Pero la verdad que pensando en casa no me parece justo, que nosotros hayamos entendido la situación de entrar a las 16:00 cuando la hora prevista son las 14:00 y por parte de los apartamentos ni un te guardamos la noche para otra ocasión,no se yo habría actuado de otra manera... no queríamos el dinero.

Ventajas: El personal de recepción muy amable.

Desventajas: El agua de la piscina está congelada todo el día...hasta los alemanes se quejaban. Y las duchas de la piscina no funcionan. Los muebles de la habitación viejos y manchados.

Ventajas: Only few mins from airport ... wheelchair friendly ... asked to be moved to a different room as it didn’t suit our needs as my hubby suffered injury just couple days before we left to go on hols needed a walk in shower ... got moved on second day and it was no problem.

Desventajas: Not wat it advertises in the pictures or on the advertisements on the tv at reception... no pizzeria on site as stated & no phones to contact reception in rooms as stated .... all this info in welcome pack needs to be updated .... we went all inclusive food not good at all .. not much choice and very very repetitive... hot food only Luke warm ... we ended up going into town to eat 4 nights out of the 7 . Snack bar in between meals was same food every day ... not supervised either not good from a health & safety point ... The bar was very understaffed only one person working outside and inside bars ... there were queues every night .... staff deffo need some customer service training ... they not very friendly to be honest and seemed unhappy in their jobs ... apart from the older man in d bar & the reception staff they were very obliging ...... work repairs going on to the building too as they updating areas and no notice up about the noise .... it’s just nice to let your customers know what’s going on and to apologise for the inconvenience . Rooms could be cleaner . Will not be returning .

Ventajas: Nada viejo . Poca jente comida mala

Desventajas: La cama la comida

Ventajas: La ubicación

Desventajas: Muebles muy viejos, colchones de camas muy mal

Ventajas: I liked the variety of food. I also liked the location, so easy to take the bus to Porta del Rosario and to walk by the sea every day to Atlantico.

Desventajas: Not having plates and cutlery in the room as I don't always need 3 meals a day.

Ventajas: Me gustó todo, todo muy bien ha sido u. Buen trato, buena comida,

Ventajas: Me gusto mucho la piscina la verdad

Desventajas: Para ser un 3 estrellas la comida era pésima y poca no se le faltó algo al bufé ósea todo muy muy básico y muy cutre gracias

Ventajas: The breakfast was good with a varied choice. The location was ok as I already knew the hotel and its location as have previously stayed up the road at a different hotel.

Desventajas: I felt the cleanliness around the pool area was poor and we had to complain on one occasion regarding this matter. Also the pool bar was in need of refurbishment and poorly stocked especially compared to other hotels I have stayed in on the island.

Ventajas: The property was very good , nice apartment, nice pool area, stayed all inclusive and food was very good

Desventajas: Apartment we had was facing into pool which was lovely but when going and coming from apt we had to go down a long quite corridor which was a bit intimidating at night especially...

Ventajas: Que la habitacion estaba al lado de la piscina y el trato de la camarera del bar piscina

Desventajas: La entrada en recepcion tuvimos un problema con la reserva de booking y tuve que solucionarlo yo las chicas de recepcion no hicieron nada y no fueron amables hasta que se confirmo todo por otra parte el bufett de comida la comida no estaba mal pero muy pequeño y apenas variedad se hechaba en falta un vivo con planchas

Ventajas: Restaurant very clean poolside ok with bar

Desventajas: Bar area could be better

Ventajas: Nos encantó toooodo

Desventajas: Todo perfecto

Ventajas: Nos ofrecieron una habitación superior (suite) a la que reservamos y quedamos encantados. El desayuno es buffet con productos variados y de calidad. En cuanto a la cena, el entrante era buffet y el segundo plato a la carta. En caso de volver, repetiríamos sin dudarlo.

Desventajas: Nada

Ventajas: Our bedroom had an old worldly decadent feel about it. The room was very spacious, pillows were luxurious and the bathroom was spotless. Planning our return already.

Ventajas: Amazing room. Balcony. Pool and sunbeds

Desventajas: Got charged twice... But refunded. Its a bit golf pretentious. The guests not so the staff. There's no easy straight road to the place

Ventajas: Bed was extremely comfortable and the architecture is stunning.

Desventajas: Disappointed by the food.

Ventajas: High quality hotel, felt like a 5 star. Big spacious room and bathroom. Nice pool and sunbeds. Super tasty dinner.

Desventajas: Was a little far from the beach/main town - they had a free shuttle bus but timings were sometimes quite far apart, taxis were pretty cheap though.

Ventajas: El servicio y la atención personalizada.

Ventajas: El hotel es súper bonito, desde que llegamos, el trato del personal fue súper bueno, era el aniversario mío y de mi pareja, y queríamos algo exclusivo, incluso la subdirectora habló con nosotros y nos dio un trato extraordinario, muy simpática y atenta. Las instalaciones bien cuidadas, el spa privado una maravilla, y nos encanto jugar al golf Seguro que repetimos!

Desventajas: Todo perfecto

Ventajas: No children

Desventajas: Jugs of coffee at breakfast.

Ventajas: Cleaners were good all the time and imposing reception Hall..

Desventajas: Apart from reception and breakfast staff most did not know how to smile.. English breakfast was buffet style and COLD every day even when tried early.. the golf had nine holes closed for our last week .. The hotel needs renovating and bringing up to date.. there was no modesty board to one side of balconies which is unacceptable.. THIS IS NOT A 5 STAR HOTEL ..

Ventajas: El trato del personal, muy amables. Las zonas comunes increibles muy bonito y sobretodo muy limpio, las habitaciones muy limpias con mucha tranquilidad, el desayuno muy variado, volveré a repetir sin ninguna duda. Muy buen hotel.

Ventajas: La señora ANA que nos ha atendido en el restaurante ....una persona maravillosa,siempre con un paso por delante a nuestras necesidades.

Desventajas: Todo perfecto!!!!

Ventajas: Nos encanto el restaurante El ancla, trato muy bueno y comida riquísima, personal muy atento, habitación fantástica, volveremos a repetir sin duda.

Desventajas: Nos disgusto el trato del camarero del teatro nocturno, malas caras, y trato desagradable a los camareros.

Ventajas: Cama muy cómoda, mini bar gratis y jacuzzi

Desventajas: Los horarios de la limpieza de habitaciones

Ventajas: Location, super staff, great food and facilities

Ventajas: Rooms were spacious and clean, beds are amazing and we were given a room with sun on the balcony in the afternoon and a sea view exactly as we’d asked for. Every member of staff has a smile on their face, the restaurant and food have been brilliant (up there with the best we’ve experienced) and the pool area is relaxed with plenty of really comfy loungers... we upgraded to the royal level a few days before coming out and it was definitely the right choice!!

Desventajas: Nothing

Ventajas: Barcelo hotel was amazing! Staff was super nice, food was great (except sport bar in our opinion), rooms were very clean and cozy. We will definetly come back to this beautiful place!

Ventajas: Everything Good food Weather

Desventajas: Nothing All was good Faultless

Ventajas: Stunning location , excellent facilities

Desventajas: Lunchtime buffet poor, no bar to sit in, despite being royal level no branded drinks after 2300

Ventajas: Friendly staff and location

Desventajas: Basic rooms, furnishing very dated and sparsely decorated. Food could have been hotter.

Ventajas: El buffet de royal level por su calidad y atencion de todos los camareros Y tener gratuita la entrada a la thalasso toda la estancia y la amplitud de la suite deluxe

Desventajas: un poco mas de animacion en los espectaculos

Ventajas: La cama muy cómoda. La ubicación excepcional Suite amplia

Desventajas: Réservé y pagué vistas al mar, pero no las tenia. Mucho ruido de niños que molestaban en la piscina y a través de las paredes. Una cucaracha enorme en la habitación. Pedí ducha, por cuestiones de movilidad, pero había bañera.

Ventajas: Great location along the harbour. Also, excellent breakfast with very helpful staff.

Desventajas: The suite was not aired out properly, so had an unpleasant smell. The decor could do with a refresh.

Ventajas: A fantastic location, right in the middle of the island with access to an excellent road network, with the advantage of being set near a local community with friendly people, shops and restaurants just a short walk away.

Desventajas: I would have liked to use the pool during the 20+ degrees days, but accept that it was out of season and probably would have been too cold anyway.

Ventajas: Malole y David fueron encantadores. Pasamos unos días maravillosos en la isla. El Hotel está muy bien ubicado para moverse por la isla. Realmente es un lugar ideal donde alojarse para conocer todos los puntos de interés.

Desventajas: Nada. Todo fue perfecto. Sin duda repetiría.

Ventajas: La amabilidad i cercanía de los anfitriones. Sin invadir tu espacio te hacen sentir como en casa. La unicación en el centro de la isla es ideal para visitar norte y sur. El lugar tiene personalidad para quien huye del turismo de masas.

Desventajas: Nada

Ventajas: Nice Pool. Relaxed atmosphere.

Desventajas: Not that easy to find. Gates locked on arrival. No instructions about how to get in! Shower not working for 2 days. Kitchen shared with host and not really suitable for guests.

Ventajas: I liked the quirkiness of this hotel, and the fact that it was away from the crowds. Very chatty and helpful hosts. Spacious and comfortable room. Freedom of the house. Room in the fridge for our pickup lunches.

Desventajas: TV reception was dire, but this is a very very minor gripe.

Ventajas: The hotel is a 20-minute drive from the airport in a superb location for exploring Fuerteventura. It has ample parking. Breakfast was served on an open terrace. There was a good variety of food available along with excellent coffee. The staff were happy to supply alternatives if required. Our room was simple, comfortable and perfectly suitable for our needs. The staff were very friendly and helpful. There is no restaurant on-site, but guests have the use of a kitchen and we were given a number of recommendations of places to eat.

Ventajas: Beautiful old building, tastefully renovated. Quiet & relaxing with nice outdoor areas including a small pool. Breakfast was very nice, served outdoors in an open courtyard. Lovely staff. Antigua is a nice base, close to some great hikes & the old capital of Bentancuria is a short drive away.

Ventajas: Es un lugar encantador y especial en muchos aspectos. El trato personal exquisito. Lugar ideal para descansar y para utilizar como lugar de partida para visitar toda la isla, pues está en el centro de la misma.

Ventajas: Malole and David try to make you feel at home and they succeed in that. The hotel has a good location to explore the island from and even the closest beach is not crazily far by car (20 minutes), but it is more than just a base. It’s a place you’re happy to return to in the afternoon, it’s a place you’re happy to relax in and it’s a place you’ll find yourself chatting with either Malole/David or some of their guests. Finally it’s a place where you will learn about the real Fuerteventura. The hotel is first of its kind on the island and itself is a piece of history. Btw, if you’re a cyclist, it’s an excellent place to base your self in.

Desventajas: Nothing to complain about. But be aware that you might need a car.

Ventajas: La tranquilidad

Desventajas: El café del desayuno

Ventajas: Extremely friendly staff. The hotel was unique and a ‘home from home’.

Desventajas: Perhaps a roadside sign with name of hotel (for tourists who are easily lost)

Ventajas: Amazing place with great hospitality! Local & cozy atmosphere. Recommend to anyone who is visiting Fuerteventura.

Ventajas: La amabilidad del personal

Desventajas: Cenar algo de snack. No es posible, salvo que sea a través del Room Service.

Ventajas: Breakfast was outstanding, everything you could possibly want, including Cava and Bloody Mary's. Staff very pleasant but pool bar food disappointing, chefs need to be changed.. Did not use restaurants in the hotel in the evening as town a short walk away [or taxi ride €3.5 each way]. Rooms spacious keep very clean and all staff very friendly and helpful. If you like Indian food Fusion 22 in caleta de fuste a must, but you will need to book

Desventajas: Pool bar food. Music in the hotel lobby bar needs modernising. Not sure why the hotel provides live music at breakfast probably to help drown out the noise. :)

Ventajas: Hotel is a little tried, given that it is only 12 years old it needs a refresh to justify its rating. That said, the staff are amazing helpful, engaging and made the whole;e experience very enjoyable. Breakfast offers a very wide selection of food to suit every taste including including Cava and Bloody Mary's. It can get very busy at peak times. suggest going very early or late to best enjoy the experience.

Desventajas: The food in the pool bar and other restaurants was disappointing in complete contrast to the breakfasts. Decided to visit the local town where there is an array of good eating establishments.

Ventajas: La playa y la piscina espectaculares. El desayuno super variado.

Desventajas: No reponían el gel en la habitación. La televisión se encendía nada más entrar en la habitación.

Ventajas: Fantastic stay this time- I’ve been coming for a while . Omar and Tom especially welcoming and helpful . I will be back

Desventajas: WiFi not that good - kept flicking on and off.

Ventajas: Everything

Desventajas: Nothing

Ventajas: el desayuno es abundante y variado, el personal está pendiente de que no falte nada en todo momento.

Desventajas: los dos restaurantes a la carta funcionan muy mal. Entre plato y plato tardan un promedio de media hora.

Ventajas: Es un hotel extraordinario, el servicio es excepcional, el personal tiene una actitud tan tranquila y se muestran orgullosos de trabajar, conocen lo que hacen, hacen recomendaciones atinadas, definitivamente la calidad supera toda expectativa. Las instalaciones son preciosas y guardan equilibrio y estética. La vista al mar parece de calendario, bellísima. Las albercas y la playa son hermosas.

Ventajas: Breakfasts were amazing! So much choice. Service was second to none.

Desventajas: We were there for 14 days including breakfast, one morning I found we had chipped coffee cups and on another morning, there was an insect in one. But i do understand that in a hot country, your going to expect the odd insect.

Ventajas: El trato por parte del personal impecable.

Desventajas: El estado de las instalaciones y la limpieza se podrían mejorar.

Ventajas: Buena ubicación, bonita decoración

Desventajas: CAMAS HORRIBLES. No tiene cama de Matrimonio en todo el hotel. Ni siquiera sabanas para montarla como tal pero lo peor es que las camas tienen una funda de plástico horroroso que molestan muchísimo al dormir. Hemos descansado mal. Una pena porque sino todo lo demás muy bien.

Ventajas: El enclave ! Supertranquilo , vistas relajantes. Personal muy amable.

Desventajas: El desayuno poco variado. Falta fruta preparada y/o zumos naturales.

Ventajas: The room has an amazing view of the beach. The room also has Plenty of space. Nice breakfast and staff. Easy access from and to the Airport.

Desventajas: Not easy access to restaurants and commercial centers. Better to rent a car.

Ventajas: The ladies at the front desk were excellent. Friendly, helpful, perfect English and went out of their way to accommodate us. Thanks to both of you

Ventajas: Spacious rooms with seaside view. Noise from outside is blocked really well. Staff is helpful and are working hard. They were probably understaffed when I went to have dinner as there was only on girl running half a dozen tables. Breakfast was okay. Not great, not bad. Machine coffee and machine juice, but fresh fruits (apples, oranges and bananas) were available. There are several types of muesli. Milk is of the extra pasteurized kind. Various meats and types of egg are available. Curiously though, I did not see any bread.

Desventajas: Although the noise from the outside is blocked very well, noise from the hallway, and neighboring rooms less so. You won't hear soft talk from your neighbor, but a cough or sneeze is definitely audible. Dinner is awful. Everything is drenched in sauce. The shrimp cocktail contained exactly two shrimps and the cod wasn't fully cooked. I don't understand how you can drench the subtle tasting cod in a sweet orange sauce. Everyone else was having steak which seamed to look fine. So, I'd order that if you are stuck having dinner there.

Ventajas: The staff were extremely helpful and attentive and food at the hotel was exquisite.

Desventajas: No sunbeds to relax in the sun on the hotel grounds.

Ventajas: Sea view

Desventajas: Croissants and a decent coffee machine would have made the breakfast choice more enjoyable

Ventajas: We loved the welcome, the sea view, and the hotel’s proximity to the airport.

Desventajas: I felt the choice for evening meals was a bit limited (for us half boarders), but we managed ok for the two days.

Ventajas: Limpio, Bonita decoración, impresionantes vistas. Habitación amplia. Personal muy amable. Volveré.

Desventajas: Se me hizo muy tarde para cena y no había ninguna opción a esa hora.

Ventajas: This is the nicest, close to the airport hotel. Easy access via the Red Line 1 bus to Puerto Del Rosario from the Airport, or about 8€ by taxi. I was here for only 1 nite. Bed comfortable, restaurant was good, the reception was helpful. It suited my needs perfectly. Bonus - The TV was large and had Netflix where you could choose your language!

Ventajas: La tranquilidad

Desventajas: Quizás falte algo de servicio.

Ventajas: The grounds were very nice

Desventajas: Restaurant was closed on our first two nights and didn't start serving until 8pm. We prefer to eat earlier than that. Our towels were changed on our penultimate night despite still being hung up. They also removed our face flannel (admittedly an old one) and the manager wasn't around when we left on the Saturday morning

Ventajas: El hotel , los jardines y el entorno

Desventajas: La Wi-Fi no funcionaba y las camas pequeñas.

Ventajas: Everything except breakfast

Desventajas: Breakfast

Ventajas: Ambience. Colour. Style. Restaurant is exceptional.

Desventajas: Poor WiFi in my room. Hot water for shower ran out.

Ventajas: We had booked the biggest room on first floor - which is quite large. The buildings are very nicely taken back to early times. Very nice inner yard. I wanted to feel how it was to stay in such old building. We had a sandstorm from Africa so it was an extra experience to that. With the doors banging and sand coming in. Some things could be better. The lightning over the dinner table is very sharp. Also the mirror in bathroom is very tiny - when you consider the huge mirror behind the bed. Also the arrangement of plastic sheets around the bath tub could be more smart. The breakfast was very disappointing - because the restaurant is serving very honest food and is very popular in the daytime. We were allowed to seat outside. The second day we ate our own breakfast in the room.

Desventajas: The small bathroom mirror - the sharp lightnings and the very standard breakfast

Ventajas: Beautiful location, room and pool area. Relaxing sourronding area. Good breakfast. Great staff

Desventajas: We had a little delay on check-in, because of a missing key. Promptly solved by a lady of the staff.

Ventajas: Tranquilidad y lugar acogedor

Desventajas: Desayuno un poco pobre

Desventajas: Las camas hacían un ruido infernal, los colchones deben cambiarlos así como los somieres, nada confortables. El agua de la ducha se sale toda, deben cerrarla.

Ventajas: El desayuno justo pero bien, el personal del restaurante muy bien pero la comida nada especial, me lo esperaba mejor, la habitación coqueta, se podrá repetir.

Ventajas: El ambiente, los cuidados detalles y la cama, muy cómoda.

Desventajas: No es que no me gustase, pero podrían dar algo más de gel al hacer la habitación. El desayuno, correcto, sin grandes aspavientos.

Ventajas: Stayed two nights while the sandstorm from Sahara was passing the island. We stayed in the biggest appartement - lots of space and many doors making noise under the storm

Desventajas: Breakfast was not what I had expected (ordinary supermarket stuff) - as it is served in a good restaurant. The lamp over the dining table and in toilet has really sharp and white light. Mirror in Bathroom was super SMALL. Bathtub with plastic curtains really not the way to do it.

Ventajas: El sitio en general muy bonito, han logrado una estupenda restauración. Las habitaciones me gustaron bastante, con decoración/mobiliario muy acorde,aunque la nº 14 (movilidad limitada) me pareció muy pequeña

Desventajas: Los baños no eran cómodos y el agua no salía bien. El desayuno podía mejorar bastante (calidad y variedad)

Ventajas: Buenas, necesito una factura del hotel y me han dicho que tengo que solicitarlo aquí a través de los comentarios de la página. Espero su respuesta, muchas gracias.

Ventajas: Staff frienndly and helpful.bungalows were great.very clean and comfertable

Desventajas: Had to travel up hill but nice place.

Ventajas: Spacios apartment, we only spend one night

Desventajas: Checkin is a bit late (from 16h) and it's a bit far too walk to the center

Ventajas: Lo más que me llenó fue el trato hacia nuestra familia , excelente

Desventajas: Las instalaciones maravillosa y especialmente le damos las felicidades al personal , tanto recepción, camareras , etccc.

Ventajas: La verda que todo muy bien, todo muy tranquilo, estoy contenta con todo..

Desventajas: Nada!!

Ventajas: Staff very plesent and helpfull, nothing to much trouble if you had a question .the swap shop is a wonderful idea

Desventajas: Bar very poorly stocked