Hoteles en Kizilağaç, Bodrum

Ventajas: Everything from the facilities to the room but above all the service was exemplary Other hotels and businesses in general can learn a lot from how service delivery offering. The in house asian restaurant (saigon) was fantastic quality and helped by what was a fantastic view.

Desventajas: The chefs could've been more attentive. Difficult to find anyone to make personal requests.

Ventajas: Fantastic staff who really were amazing with our children. Great boat team who saw to our every waterski need.

Desventajas: Kids club was closed as it was the end of season but no one had mentioned that before we got there so the kids were a little disappointed. Otherwise the perfect break thank you!!

Ventajas: Clean

Desventajas: We have booked half board but then they said no buffet for dinner only we can choose between Turkish or Italian restaurant which got limited option and if we spend more than €40 we need to pay extra This is not acceptable coz otherwise we can eat outside with much more option so this was a bit deceiving

Ventajas: I would like to thank you for the hotel for the room upgrade for a start, we had missed our flight on Wednesday morning and arrived around 1 am. That was really appreciated. Additionally, the service and staff in the hotel were exceptional. It was clear to see the staff personally care about the guests and that makes a huge difference. The concierge was beyond amazing every single one of his recommendations were spot on and we did most of the things he suggested, along with the restaurant recommendations. Tash at the Spa was a pleasure to talk to as well. The room was a great size, and with a huge balcony, it was great The property itself is very well maintained and beautiful.

Desventajas: Food was disappointing at hotel, limited menu. with the menu. For a five-star hotel, I expected a much better selection of food items. Breakfast presentation didn’t feel like it was a luxury five-star hotel. The food generally was just very basic, and not up to standard, we didn’t get the wow factor, and any feeling of luxury at all when It came to the food, which is one of the most important aspects of staying in a resort. The room was nice, but also a little basic (no tea and coffee presentation, water in plastic bottles, cups and glasses not refreshed unless asked).

Ventajas: location, breakfast and restaurant services were excellent !

Desventajas: Our reservation included breakfast and dinner ... later on the third evening it finally came to light, that dinner included, but only in the price of EUR 40 per person ... it was a surprise and an unpleasant surprise because this information was nowhere to be found. The hotel spa service was very unpleasant, for example, the Sanitas Signature massage, which lasted 55 minutes and cost EUR 155 ( included oil massage, black lava stone massage, hand and foot massage) my friend had a great massage, but my massage was 20 minutes of bad oil massage and just resting the rest of the time - the most fake massage of my life ...later the spa staff lied to their manager, that they couldn't massage me because I had too sensitive skin ...it was, of course, a lie ... incredible ... Kempinski 5 * hotel !?!?!

Ventajas: The half board package is of good value. All room, even the standard ones, have at least partial sea view. The swimming pool is beyond spectacular. The food at Olive restaurant was fantastic. Though the hotel is a bit isolated from the rest of the city, you get to enjoy the peaceful sea view all by yourself. The garden is beautiful too.

Desventajas: The Asian restaurant is not as good as Olive. The food is not authentic and a bit over-priced.

Ventajas: From the moment we walked in we felt at home, amazing check-in and front desk staff who were so friendly and catered for all our questions and needs. Room was very spacious, comfortable and great views. Facilities such as the pool incredible and views amazing too. Would highly recommend