Resorts en Kemer

Ventajas: Clean, luxurious, pretty greenery

Desventajas: Staff at main restaurant barely speak English & are over worked.

Ventajas: The entertainment team was fantastic.

Desventajas: Nothing

Ventajas: Very fast check in & check out. Excellent food & staff at all restaurants & food bars. Excellent house keeping staff. Very nice facilities & very good hairdressing & photography services.

Desventajas: All night shows are dedicated for Russian speaking guests & this was boring for us as non Russian speakers. AC was terrible in the room; it was too hot in the room & the repairer couldn’t do anything.

Ventajas: A very safe and calm environment with really good/helpful staff is the most positive side of this hotel. It the most comfortable and calm place I have ever tried among all Turkish hotels. Thanks for all staff, cleaners, cookers, securities

Desventajas: The girl in the reception called '' Diana '' , in a situation you need help or extra explanations she is really rude and unhappy person. Rest of the staff in this hotel are nice and really helpful. In my opinion, this hotel can be perfect with better entertainment activities provided by the animation team.

Ventajas: Hotel was located in city center and right in the beach. Not too big or not too small.

Desventajas: Room was bit small.

Ventajas: Room was clean had everything what we needed. Location was in the center of city.

Desventajas: Foods are not even good. There were multiple hot dishes at lunch and dinner but they did not have quality. Snack bar was dirty and food was bad. They say they port near the beach it was true but you had to rent to stay there. Beach has stones instead of sand. Drinks, cocktails etc. didn't have quality. With given money I would expect more valuable food and drink from this hotel.

Ventajas: Greetings, I liked the location of the hotel, also that the beach is really good and very close. Food is great as well, lot of different types of of food and you can easily eat very healthy.

Desventajas: I don't like few things. First one is that when you are in room (I had a room with sea view located at level 3) you can hear all night water going through pipes, I could hear when neighbours are flushing their toilets, every time and is not funny when you want to sleep. Also I was unlucky that one of my neighbours was snoring and I could hear it very well , keep me awake, I thought in a five star hotel the sound insulation should be much better. Anyway what really annoyed me was that I left my money ( around 60-70 Turkish lira on the desk under the tv with all my stuff on that desk(phone, go pro, my wife's cosmetics etc) and when I come from breakfast the room was cleaned and money gone, not nice when they wasn't left there for tip, tried to speak with women's who clean my room, we could not understand each other so my wife told the person from the reception what happened and they asked the cleaners and their answer is they did not take nothing, funy that all the coins was still untouched. So I know for sure I left the money there and I know for sure that they was taken from my room, the way how the stuff treated the incident ruined my holiday because all the time when I was leaving the room and come back and room was cleaned I should go and check if my stuff is still in the room and not missing like my money. Is not about the quantity is about want happend and how was treated/ solved...

Ventajas: The staff were friendly, helpful and very thoughtful. Exceptional service! The location was wonderful, right on the beach with a walking path to stroll along the sea. The food was tasty with lots of choices.

Desventajas: The pool was could be a bit warmer.

Ventajas: Particularly like the wonderful kebabs made by Erkan at the beach .

Desventajas: Lack of a proper Italian coffee machine .

Ventajas: Other than the room, everything was fabulous!!!

Desventajas: The room is old and furniture should be better for 5 stars hotels

Ventajas: Over all it was nice

Ventajas: We had a very bad experience. We have been travelling to Turkey on holidays for the last 20 years, and have never faced this. We were given a room that had absolutely rancid smell. It was apparent to us that staff knew the room was unsuitable once we complained. They tried to avoid us, but the smell was so bad, that we could not have possibly stayed in the room - it was impossible to stay there for 5 minutes, let alone overnight. We were told that there are no other rooms available, and given a garage type of room with no windows to stay overnight, as we had nowhere to go. We did enjoy the beach trying to look on the bright side of things, and the food was good. I think the reason of bad service was overcrowding, and the property in need of urgent renovation. The rooms are quite run down (the toilet was broken). The rooms look nothing like those on the pictures (unfortunately)

Desventajas: As I said , I love Turkey, the hospitality, and the service. However, this time, it was awful. The staff clearly new that the room was unsuitable when they checked us in. They were not nice, and not helpful. I called Booking . com in the morning, and in fairness, the staff member I spoke to was nice and helpful. We were refunded for the remaining nights and left the place. I was assured that the first night will be reimbursed to me by Booking.com, but when I called them after my return home to UK, I was told that there are no notes on the system about the refund for the first night! I was appalled. No one took the complaint about the state of the room, or state of this property seriously. I wish I had taken photos, but we were too tired after a long travel, too hot, bothered, and upset!

Ventajas: I like the smile of all working people , the food and drinks

Desventajas: No Shuttle Bus , Non English speakers

Ventajas: the rooms are old and need renovation

Ventajas: Every thing. Swimming pool is absolutely amazing and the activities. Food is delicious

Desventajas: When you book economy room, the room in the club building cross the street, is not in the same hotel. They didn't inform us about this. If you

Ventajas: Facilities and restaurants

Desventajas: Reception staff

Desventajas: Very bad staff (specially the bellboy), literally the worst service hotel i’ve ever been. The hotel is for cats not humans, they are serving the cats more than the customers. Air conditions are not working properly.

Desventajas: Staff very bad (never smile/tough). Bed not comfortable. Food average. Security not enough.

Ventajas: It is was a disappointing experience, I would rather rate The hotel hardly 3 starts , staff are rood not helpful at all , when we just saying the only good thing they have Was the food , I had food poisoning second day of our Stay . The hotel is about 90 km away from the airport!!

Desventajas: The staff The facility We discover people come in the morning in huge number to use the facility which explain the crowded Everything!!!!

Desventajas: Bed linen never changed in 6 nights stay .

Ventajas: Everything was fabulous.

Desventajas: N/A

Ventajas: Everything was great

Desventajas: Everything

Ventajas: Affordable 5 star hotel - comfortable stay, good value for money. Great quality and variety of food. Very clean . Nice beach. It’s a good hotel for a quiet family vacation, rather than for someone looking for the parties

Desventajas: Customer service.... The hotel would be excellent if many of the staff were better trained in customer care... It definitely needs to be worked on, so many great staff members, but so many employees who don’t want to be there, they don’t smile and don’t care! The example of an excellent customer care would be Tolga at the reception- very friendly, always helpful and professional. Yet when he was not there - it was a nightmare to deal with Devrim at the reception - absolutely unfriendly, unprofessional and rude.

Ventajas: The reception staff are good in English . The availability of different and healthy foods.

Ventajas: Nice and clean resort. Food and sweet was good

Desventajas: I don’t like Iran tourist . The atmosphere was terrible with them.

Ventajas: There is Communication problem because the of English language