Hotel Le Querce Thermae & Spa

The view from the room towards the gulf of Napoli, good air-condition, good sized bathroom. Nice to have the ability to swim in the ocean in a private area (long stair down from the hotel). Easy access to/from the port area (20 min hike).

You need to wear swim caps in the swimming pool and it was smaller than expected. The 'beach' 500 m from the hotel (as per the hotel's website) is not really a beach but large rocks you can sit on.

Location, view from the room.

The service and staff is horrible, I have never met such un unkind staff, you have to pay for their every smile, if you pay for all their offers, then they are kind, if not, it is your problem. They lost my husband's expensive T-shirt and didn'e even apologize. The answer was" what can I do, I can do nothing", I was shocked at this and when I asked to connect me to the general manager, they solved the problem saying she didn't speak English, that was what they did. Horrible service, I don't recomment going there definitely.

Servicio Restaurante formidable.

Habia contratado servicio internet gratuito y despuès resulta que es a pagamento, como el Parking gratuito y tuvimos que aparcar en un sitio muy incomodo. Contratamos vistas al mar y no fue asi, vistas a las flores del Hotel.