Tarzana Inn

Estar despertado al gerente y un huésped gritando el uno al otro en la parte superior de los pulmones

Difficult Staff & GROSS showers

The beds are comfortable.

The front desk clerk was horribly RUDE. Apparently they require a $100 deposit if you use a debit card but this is not stated anywhere. We were using a debit/credit card and even though I asked him to run it as credit he refused and kept asking for the deposit. The front desk clerk was not going to let us check in due to this policy even though we explained we had the money but it would have left us flat broke. He finally waived it after my wife came up and explained we did not have to pay this when we stayed 1 month prior. He copied both of our drivers license and took our payment for the room. My wife was not feeling well so I asked for a room downstairs but he told us they were all booked even though we were there very early and saw housekeeping leave several rooms that were clearly not occupied. The shower is disgusting. Not all the rooms are the same. Majority of the rooms downstairs have been remodeled and look like the pictures on this website but our room did not look anything like the pictures on the site. Very misleading.