Hotel 57

Expefia booked us for only one night when I had asked for two. I did not catch the error in my confirmation email. When I checked in the clerk mentioned checking out after only one night. I poibted out the error and the staff person said “No problem.” The bext day about 1:00 the hotel manager calked me to say our reservation had expired and that we had to cone get out things or make another reservation at a much higher rate, over twicecas much as we’d paid through Expedia. We told her wecwould discuss this after we returned from the afternoon play and dinner. We did and refused to pay the higher fee of $525, collected our luggage and left heading out JFK and getting a hotel there giving we were due at 7:30 am the next morning. As we were leaving a staff person offered us a $350 rate. But by that time we were committed and left. If we had been offered this rate at checkin when the problem was identified we would have grafulky accepted the offer.

Friendly staff! Answering questions fully and making appropriate recommendations. We are kind to fulfill late check out request.

Our toilet kept running after flush. Staff came to help but it reoccurred.

The location was perfect for us and the room had a lot of storage.

Parking was a serious inconvenience as there was nowhere to pull up to in front of the hotel. Also, the bathroom did not meet expectations as the shower hardware was loose and almost non-functional.

Buen personal

El personal era excelente, el hotel estaba limpio

El restaurante estaba cerrado, la terraza superior estaba cerrada, ambos parecen estar en construcción, la habitación de la cama era muy pequeña, con espacio limitado para desembalar y poner su ropa fuera de la maleta

It was a very fun design for the hotel, and I really liked the modern/scandinavian look, especially the stone and glass bathrooms!

The bed was surprisingly not as comfortable as I would expect from a hotel. It was a bit hard, and the sheets (especially the fitted one) a bit scratchy (though the comforter was very soft and nice!)