The castlegate arms

“Rough and ready,”

“Wc don’t have hot water Don’t have higiene paper The heater have to 24:00 and in the morning room I’d lower temperature”

“We got a car parking space. I was given a full refund.”

“Helpful friendly my wife's sixty fifth birthday flowers and a bottle of wine which they would not let me pay for was so pleased left a thank you card rare for me thank you so much ♥️ well happy ”

“The barmaid was friendly, and tried to be helpful, but was busy running a creche downstairs. Apart from that there was nothing I liked. There was no breakfast. No dinner, despite asking at booking. I was informed via email 24 hours after I left that there was no evening meal. But there was no breakfast either! There was no hot water. Shower was dirty. The carpet had not been hoovered properly. The room stunk of smoke. Upon being shown the room the window was wide open and room freezing. There was no heating. Radiators remained cold all night. There was no shower gel or soap, I had to hunt around other rooms. There was only one member of staff, a lady behind the bar, who was not available to complain to after the bar shut at 10.”