Wyndham Costa del Sol Piura

“La ubicación es la mejor, además, la piscina se podía usar, lo que permitió un momento de relax, eso a pesar de estar en pandemia (pero se usó con las medidas de seguridad del caso). Por lo que, la estadía fue buena.”

“The staff is very kind. They have all the preventions to avoid the virus.”

“I liked the bar, pool and breakfast. This hotel has a few very dedicated employees, although most their employees need to follow and understand that customer service is a job that requires joy and be friendly, happy, smiling and beyond all to be helpful to every guest. The manager of this hotel needs to understand this point and train their employees constantly regarding customer service practices. If had not been for Mario and Nanjhaira from the bar, Carlos from the reception and Sergio from the breakfast area, this hotel would get 1 start review, specially from people like me. I am a PhD doctor in International business administration, who specializes in consumers’ behavior. And my suggestion is that the front desk needs to be re-train in customer service, specially the ladies who never smile, and their faces expressions are always as angry with themselves or angry of working at the front desk. This kind of behavior gives always a bad impression about the service of a business that reception people. Everything else looks great and outstanding. With respect; Dr. Greifo, J. Room 212”

“Breakfast and spa staff were very friendly.”