Courtyard by Marriott Ontario Rancho Cucamonga

Habitación muy cómoda, cama y ropa de cama muy bonitas, me gustó el pequeño sofá y la zona de estar. El personal era muy amable y servicial, el vestíbulo era bonito y tenía una cafetería.

Mi habitación olía un poco raro cuando me registré, y la cubierta de la tabla de planchar era muy fina (terminé marcando mi vestido con la rejilla metálica de la tabla). Lo solucioné poniendo una toalla sobre la tabla y planchando encima. Ojalá lo hubiera hecho desde el principio.

Excelente ubicación para hacer compras.

El centro comercial Ontario Mills está a 5 minutos en la distancia. Muchos restaurantes cercanos

Jasmine at the cafe made compensated for the the o

Location is convenient and was family friendly. Easy to not leave the are, a lot to do in walking distance. Jasmine at the cafe was amazing and friendly...wish I could say that about the rest of the staff.

I can't say our stay was terrible but there were a couple of incidents and it seemed as though the staff didn't address them in order to provide great or good customer service. Example: fire alarms went off (false alarm) I wasn't sure where it was coming from if it was false or not. None of the guests seemed to have any idea. I walked out with my 3 kids who were freaking out thinking it was a real fire. We had to ask the staff what was going on. No one addressed it, no "I'm sorry for the inconvenience" just not what I would expect.