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8,8
Desventajas: price
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9,2
Ventajas: Professional staff and clean vehicle
Desventajas: Few more car options to select. However, we were happy with the one we got.
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6,8
Be mindful of holidays
Ventajas: Customer service very friendly in person, prompt and courteous. Car was clean and no issues which I very much expected and appreciated. However, rep didn't address my issue below.
Desventajas: We booked starting July 1 for pick up which we knew was Canada Day but figured since I was allowed to book, it would be open. However when we showed up after traveling 5.5 hours from Cleveland, OH, I discovered that the office was closed and not open until July 2. This was a great inconvenience due to our travel plans, we were expecting to have a car and could not. This was the only critical issue we experienced. Enterprise should have contacted me upon reservation to clarify or I should not have been allowed to book starting on a holiday.
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