Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,0
Desventajas: I asked for a pick up truck when I placed my order. They didn’t have it when I landed, I needed to move some things from one place to another, that’s why I asked for a pick up truck. They should definitely make sure they have a back up plan before advertising what they have.
opinión proveniente de
-
2,8
We returned car after 3 days and are still waiting for our money to
Desventajas: Not getting my money back as promised, I was told I would have to wait 21 days and is well beyond that, still waiting for 1300 credit to my visa.
opinión proveniente de
-
7,2
Ventajas: easy to pick up car and drop it off, good value compared to booking directly with Avis
opinión proveniente de
-
8,0
Ventajas: friendly and efficient
Desventajas: all was good
opinión proveniente de
-
10,0
Ventajas: The kindness of the people at the frontdesk at the airport. No hidden fees, you pay what you are told to in the reservation.
opinión proveniente de
-
4,4
Poor customer service that wouldn't provide charge receipt
Desventajas: I tried calling the office in Roatan numerous times to let them know I would return the vehicle late, but no one answered the phone. The website said the office closed at 6 pm - i arrived at 5:30 pm and the AVIS staff told me they couldn't take the vehicle I would need to return in the morning. My flight was at 8 am - i arrived at 6:30 to return the vehicle as instructed. I was told they couldn't provide me a receipt because the office wasn't opened. They have charged my credit card $1600 for the initial charge - for a $250 weekly rental and still have not received a credit
opinión proveniente de
-
8,0
Easy Peasy
Ventajas: Easy access, relatively quick pickup and drop off (not on island time ;)
Desventajas: The car was just OK. broken handle, loud noise from what could be a shock needing repair, missing radio antenna. Other than that it got us around. It was clean - interior and exterior.
opinión proveniente de
-
5,6
Car was ok
Ventajas: The one pluss about this compact car was it barely wasted gas. The radio never worked and kept popping out of place
Desventajas: The radio never worked
opinión proveniente de
-
2,0
Desventajas: couldn't lock the door, thus my valuables weren't safe on Honduran island. would die sometimes and didn't know if we'd be stranded. shocks completely shot. huge oil leak. Just a total piece of junk. Oh yeah, had to pay an extra $200 to get that piece of junk. Last avis experience for me.
opinión proveniente de
-
10,0
Avis was the right pick in Roatan !!
Ventajas: I will say that I was very concerned to rent a car in Roatan based on what I read online - but Avis was amazing - they called before to verify the car rental and charged exactly what they quoted. They were very friendly at checking in and Checking out. Car pickup and drop off at the airport.
opinión proveniente de
-
8,0
Desventajas: The price was more than I expected when I dropped off the car. The quoted price was $866.88 but I was charged $921.06. When I complained I was told it was taxes but my quote of $866 included taxes and fees. Is there something I can do or can you help with this?
opinión proveniente de
-
4,8
Ventajas: We liked that it had four wheels and got us from point a to point b.
Desventajas: We requested a mid-size car on the Island of Roatan for five people, the rental was a small car that may have been ok for 4 people at best. The car's interior was dirty and the windshield wiper fluid had a crack in the tubing so it did not work, on a dry island with dirt and dust being able to clean your windshield is a must. Not sure Kayak makes these deals with Avis, but we were certainly disappointed in the car. The rental was cheap, so I guess you get what you pay for. Lesson learned.
opinión proveniente de
-
10,0
Ventajas: The kindness of the people at the frontdesk at the airport. No hidden fees, you pay what you are told to in the reservation.
opinión proveniente de
-
10,0
Avis was the right pick in Roatan !!
Ventajas: I will say that I was very concerned to rent a car in Roatan based on what I read online - but Avis was amazing - they called before to verify the car rental and charged exactly what they quoted. They were very friendly at checking in and Checking out. Car pickup and drop off at the airport.
opinión proveniente de
-
8,0
Desventajas: I asked for a pick up truck when I placed my order. They didn’t have it when I landed, I needed to move some things from one place to another, that’s why I asked for a pick up truck. They should definitely make sure they have a back up plan before advertising what they have.
opinión proveniente de
-
7,2
Ventajas: easy to pick up car and drop it off, good value compared to booking directly with Avis
opinión proveniente de
-
8,0
Ventajas: friendly and efficient
Desventajas: all was good
opinión proveniente de
-
8,0
Easy Peasy
Ventajas: Easy access, relatively quick pickup and drop off (not on island time ;)
Desventajas: The car was just OK. broken handle, loud noise from what could be a shock needing repair, missing radio antenna. Other than that it got us around. It was clean - interior and exterior.
opinión proveniente de
-
8,0
Desventajas: The price was more than I expected when I dropped off the car. The quoted price was $866.88 but I was charged $921.06. When I complained I was told it was taxes but my quote of $866 included taxes and fees. Is there something I can do or can you help with this?
opinión proveniente de
-
2,8
We returned car after 3 days and are still waiting for our money to
Desventajas: Not getting my money back as promised, I was told I would have to wait 21 days and is well beyond that, still waiting for 1300 credit to my visa.
opinión proveniente de
-
4,4
Poor customer service that wouldn't provide charge receipt
Desventajas: I tried calling the office in Roatan numerous times to let them know I would return the vehicle late, but no one answered the phone. The website said the office closed at 6 pm - i arrived at 5:30 pm and the AVIS staff told me they couldn't take the vehicle I would need to return in the morning. My flight was at 8 am - i arrived at 6:30 to return the vehicle as instructed. I was told they couldn't provide me a receipt because the office wasn't opened. They have charged my credit card $1600 for the initial charge - for a $250 weekly rental and still have not received a credit
opinión proveniente de
-
5,6
Car was ok
Ventajas: The one pluss about this compact car was it barely wasted gas. The radio never worked and kept popping out of place
Desventajas: The radio never worked
opinión proveniente de
-
2,0
Desventajas: couldn't lock the door, thus my valuables weren't safe on Honduran island. would die sometimes and didn't know if we'd be stranded. shocks completely shot. huge oil leak. Just a total piece of junk. Oh yeah, had to pay an extra $200 to get that piece of junk. Last avis experience for me.
opinión proveniente de
-
4,8
Ventajas: We liked that it had four wheels and got us from point a to point b.
Desventajas: We requested a mid-size car on the Island of Roatan for five people, the rental was a small car that may have been ok for 4 people at best. The car's interior was dirty and the windshield wiper fluid had a crack in the tubing so it did not work, on a dry island with dirt and dust being able to clean your windshield is a must. Not sure Kayak makes these deals with Avis, but we were certainly disappointed in the car. The rental was cheap, so I guess you get what you pay for. Lesson learned.
opinión proveniente de
