Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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8,0
Desventajas: There was no pickup and drop off service
opinión proveniente de
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10,0
Ventajas: Customer Service was great
opinión proveniente de
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2,0
Terrible management
Desventajas: They ended up not renting us the car and in addition they management was really really rude. Plus they didn’t reimburse me for the insurance purchased . I had spoke to the folks on 1-800 number for enterprise three times and they were trying to do everything they can take help, but the location management itself was not willing to accomodate and in addition were extremely rude
opinión proveniente de
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2,0
Debit/credit
Ventajas: The good thing was that i needed to rent a full size suv with my debit card online and i was able to without any trouble.
Desventajas: However the bad thing was things changed when i had actually gone to pick up the car. I was told that i cannot rent a full size suv or premium using a debit card.
opinión proveniente de
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10,0
Very professional
Ventajas: Everything, would have preferred the courtesy calls to be texts versus calls.
opinión proveniente de
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8,4
Pick-up :(.....drop-off :)
Ventajas: I was scheduled to drop off my car at noon on Sunday (Only open to 1) but due to unexpected last-minute traffic, got there at a quarter-to 1. I was checked out in under 5 minutes with no hassle and they didn't charge for an extra day since I missed my time.
Desventajas: I had reserved an economy-class car, which they didn't have upon my arrival and instead offered my a Kia minivan at no cost. But when we went to inspect the vehicle, it seemed the previous renter had left their entire life in the trunk. That was the only available car on the lot at the time, so I had to wait until another car returned from dropping off an earlier customer, was cleaned, and inspected before I could continue. They were very apologetic, but what should've been 10-15 minutes at most ended up taking over an hour, which made me late for my travel plans.
opinión proveniente de
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8,0
Ventajas: Good customer service.... Thanks!
opinión proveniente de
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8,0
Desventajas: No había servicio de recogida y traslado de vuelta
opinión proveniente de
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10,0
Ventajas: Servicio de Atención al cliente era estupendo
opinión proveniente de
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2,0
Una gestión terrible
Desventajas: Al final no nos alquilarían el coche y además la dirección era realmente grosera. Además, no me reembolsaron el seguro comprado. Había hablado con la gente en el número 1-800 para la empresa tres veces y estaban tratando de hacer todo lo que podían tomar ayuda, pero la gerencia de la ubicación en sí no estaba dispuesta a acomodar y además era extremadamente grosero
opinión proveniente de
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2,0
Débito/crédito
Ventajas: Lo bueno era que necesitaba alquilar un suv de tamaño completo con mi tarjeta de débito en línea y pude sin ningún problema.
Desventajas: Sin embargo, lo malo fue que las cosas cambiaron cuando en realidad había ido a recoger el coche. Me dijeron que no puedo alquilar un suv de tamaño completo o una prima usando una tarjeta de débito.
opinión proveniente de
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10,0
Muy profesional
Ventajas: Todo, hubiera preferido llamadas de cortesia en vez de sms
opinión proveniente de
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10,0
Ventajas: Customer Service was great
opinión proveniente de
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10,0
Very professional
Ventajas: Everything, would have preferred the courtesy calls to be texts versus calls.
opinión proveniente de
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10,0
Ventajas: Servicio de Atención al cliente era estupendo
opinión proveniente de
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10,0
Muy profesional
Ventajas: Todo, hubiera preferido llamadas de cortesia en vez de sms
opinión proveniente de
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8,0
Desventajas: There was no pickup and drop off service
opinión proveniente de
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8,4
Pick-up :(.....drop-off :)
Ventajas: I was scheduled to drop off my car at noon on Sunday (Only open to 1) but due to unexpected last-minute traffic, got there at a quarter-to 1. I was checked out in under 5 minutes with no hassle and they didn't charge for an extra day since I missed my time.
Desventajas: I had reserved an economy-class car, which they didn't have upon my arrival and instead offered my a Kia minivan at no cost. But when we went to inspect the vehicle, it seemed the previous renter had left their entire life in the trunk. That was the only available car on the lot at the time, so I had to wait until another car returned from dropping off an earlier customer, was cleaned, and inspected before I could continue. They were very apologetic, but what should've been 10-15 minutes at most ended up taking over an hour, which made me late for my travel plans.
opinión proveniente de
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8,0
Ventajas: Good customer service.... Thanks!
opinión proveniente de
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8,0
Desventajas: No había servicio de recogida y traslado de vuelta
opinión proveniente de
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2,0
Terrible management
Desventajas: They ended up not renting us the car and in addition they management was really really rude. Plus they didn’t reimburse me for the insurance purchased . I had spoke to the folks on 1-800 number for enterprise three times and they were trying to do everything they can take help, but the location management itself was not willing to accomodate and in addition were extremely rude
opinión proveniente de
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2,0
Debit/credit
Ventajas: The good thing was that i needed to rent a full size suv with my debit card online and i was able to without any trouble.
Desventajas: However the bad thing was things changed when i had actually gone to pick up the car. I was told that i cannot rent a full size suv or premium using a debit card.
opinión proveniente de
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2,0
Una gestión terrible
Desventajas: Al final no nos alquilarían el coche y además la dirección era realmente grosera. Además, no me reembolsaron el seguro comprado. Había hablado con la gente en el número 1-800 para la empresa tres veces y estaban tratando de hacer todo lo que podían tomar ayuda, pero la gerencia de la ubicación en sí no estaba dispuesta a acomodar y además era extremadamente grosero
opinión proveniente de
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2,0
Débito/crédito
Ventajas: Lo bueno era que necesitaba alquilar un suv de tamaño completo con mi tarjeta de débito en línea y pude sin ningún problema.
Desventajas: Sin embargo, lo malo fue que las cosas cambiaron cuando en realidad había ido a recoger el coche. Me dijeron que no puedo alquilar un suv de tamaño completo o una prima usando una tarjeta de débito.
opinión proveniente de
