Comentarios recientes
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- Neutrales
- Negativas
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5,6
Desventajas: I rented a car for a day. And when I went drop off the car the attendant said that I was smoking in the car that they will charge for that. I don’t smoke. The car was not clean properly.
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10,0
Ventajas: Quick and easy check out and in
Desventajas: correct address would have been great. I was sent to an address for the office that was closed. The other office that was handling reservations for that closed office was around 4 miles away
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10,0
Ventajas: Staff was super informative and helpful. Really made my travel easy and stress free
Desventajas: Literally nothing
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9,2
Ventajas: Staff were friendly and helpful.
Desventajas: Original location was closed, and I was never informed to go to a different location. Car headlights were misaligned. An employee at pickup told me not to worry about a few scratches and didn't record them on the agreement then at the dropoff I was questioned about what those scratches were and if I caused them.
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5,2
Ventajas: Was charged for a second day even though the car was returned 5 hours after pickup. Called customer service and have yet to see the one day refunded as promised. Instead I see a toll charge!
Desventajas: Drop off location should have recorded drop off of car on Saturday. There were employees on the premises directing cars as to where to park, but then instructed us to drop keys in drop-box. Guess those keys were not retrieved until Monday....from Saturday. Won't use again if I have to make a second call to get refund.
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2,0
Desventajas: The rental car agency was doing drop off only. I was never contacted about this until I called the day of my rental and was informed.
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2,0
Ventajas: Nothing
Desventajas: I got no car. They were completely out.
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2,0
Desventajas: I was left stranded at the airport. Will never use your service again.
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6,0
Desventajas: I change the drop off location and because of that they charge me 369$ I was so mad.
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8,4
Ventajas: Easy pick-up and drop off
Desventajas: Car wasn't completely clean.
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2,0
Desventajas: Kayak did not book rental car at the airport as requested! It was a rental car location 15 mins away! Not good! Enterprise said it happens everyday through third party bookings! We did not use the kayak reservation- Live and learn I guess-
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8,8
Ventajas: Staff was helpful and eager to satisfy.
Desventajas: Cleanliness could have been better but was made right.
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10,0
Ventajas: Quick and easy check out and in
Desventajas: correct address would have been great. I was sent to an address for the office that was closed. The other office that was handling reservations for that closed office was around 4 miles away
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10,0
Ventajas: Staff was super informative and helpful. Really made my travel easy and stress free
Desventajas: Literally nothing
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9,2
Ventajas: Staff were friendly and helpful.
Desventajas: Original location was closed, and I was never informed to go to a different location. Car headlights were misaligned. An employee at pickup told me not to worry about a few scratches and didn't record them on the agreement then at the dropoff I was questioned about what those scratches were and if I caused them.
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8,8
Ventajas: Staff was helpful and eager to satisfy.
Desventajas: Cleanliness could have been better but was made right.
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5,6
Desventajas: I rented a car for a day. And when I went drop off the car the attendant said that I was smoking in the car that they will charge for that. I don’t smoke. The car was not clean properly.
opinión proveniente de
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5,2
Ventajas: Was charged for a second day even though the car was returned 5 hours after pickup. Called customer service and have yet to see the one day refunded as promised. Instead I see a toll charge!
Desventajas: Drop off location should have recorded drop off of car on Saturday. There were employees on the premises directing cars as to where to park, but then instructed us to drop keys in drop-box. Guess those keys were not retrieved until Monday....from Saturday. Won't use again if I have to make a second call to get refund.
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2,0
Desventajas: The rental car agency was doing drop off only. I was never contacted about this until I called the day of my rental and was informed.
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2,0
Ventajas: Nothing
Desventajas: I got no car. They were completely out.
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2,0
Desventajas: I was left stranded at the airport. Will never use your service again.
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6,0
Desventajas: I change the drop off location and because of that they charge me 369$ I was so mad.
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2,0
Desventajas: Kayak did not book rental car at the airport as requested! It was a rental car location 15 mins away! Not good! Enterprise said it happens everyday through third party bookings! We did not use the kayak reservation- Live and learn I guess-
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