Reserva autos de alquiler de Easirent en Orlando

Desventajas: The pickup was a disaster taking well over an hour. When we arrived to pick up the vehicle the office was overflowing with angry customers. People told us they had been waiting for almost two hours. They also said that the case monatomic was trying to “rip them off” with extra insurance charges. Once we were to the front of the line, the two young men working there could not have been nicer nor more efficient. The car we received was in good shape and drove nicely and the return was as easy as with any rental car company. Our bill was half what we were quoted at the name rental companies so the question is are you willing to be inconvenienced up front for the money saved. A question I will be asking myself.

Ventajas: The staff was always polite and were trying their best

Desventajas: It took more than 2 hours to get our car once we arrived at the location. there were plenty of cars, however, there was no structure. There were only 2 counter people and it was 6 pm on a Saturday evening in Orlando. They had a paper signup sheet as to who was next in line, however, the only way you knew even to add your name was from other customers there. When I returned the car at 6 am on the following Saturday, the situation was much the same. There were staff there but the only person to check in cars was also driving people to the airport. You should remove this company as a provider from your site. It does you a disservice.

Ventajas: Nothing at all because the not pik up phone service is not right the not friendly I need answers phone number 5615426710

Desventajas: They not pick up the phone not good service at all my tire I was crazy I need my money back please call me phone number 5615426710

Desventajas: It is an independent company that operates out of an old gas station. Their operation is not very smooth, but the cars were nice. Mine smells a little like smoke inside, but other than that. It was in good repair and clean. However most people they were on the Shuttle bus with me had issues with different pricing than they were quoted on the internet. I may have been different since I went through kayak... I did not have any issues until I pulled out my Florida license, but that was result and I got the deal That I purchased through kayak. The shuttle from the airport and checking out took forever though. Once we got to easirent, it took about 45 minutes to get the car and there were only three other people there in front of me. They had two agents working, and three others shuffling cars and preparing things. The two agents were constantly either on the phone or on the computer and engaging with the customers, It just took so long for some reason. Probably because of the different prices. They wanted to charge versus what customers were quoted. Also a tip for this place or any other, don't get the insurance. They offer online. It's a third party vendor and you are still responsible for the vehicle until the third party vendor pays. Their daily insurance rates were average. If they speed up their customer service, and you rent through kayak, I would rate this as good or excellent based on the price of the cars.

Ventajas: The best part of my experience was the shuttle driver from the airport

Desventajas: Have the gas tank full - it was under half a tank. Tire pressure was low. The wait for service was painfully slow. Not enough room in the waiting area. It was around 10:00 pm. I can’t imagine what it would be like during peak times. Had to have proof of insurance or would be forced to purchase theirs. Never had to to that before. Luckily my husband was at home in California to take a picture of the card and send it to me. I accidentally went through a toll booth (no attendant and no gate). When I got to the next toll attendant, I told her about it and she asked if I was in a rental car. I told her I was and she said not to worry, I’d only have to pay $1.95. When I disclosed this at Easirent, I was told I would have to pay them a $25.00 fine plus the toll. Overall, I would call this a terrible experience and pay the extra $75 to pick up a car at the airport. I would not recommend this business to anyone.

Desventajas: It took an hour to get my car. No answer when I called customer service about changing my rental dates while there. Return was not much better. Do not rent here!