Renta de autos en Englewood

Don’t book Hotwire through Kayak

Ventajas: The person working the counter at Hertz worked on my behalf to get me a refund on the cancellation fee I was charged, when I didn’t cancel my reservation in the first place.

Desventajas: Reservation was canceled, unbeknownst to me. Hertz couldn’t fix it and deferred me to Hotwire. It was impossible to talk to someone at Hotwire because they link your reservation to a reservation or order number, which leads you back to Hertz!! This is the most rediculous problem to have in 2018. I will never use a third party reservation site again.

Would never use them again

Desventajas: Hertz is unresponsive, rude, don't care about service and gave me the worst car in the lot that was filled with cigarette smoke smell. Also the price was very high for a micro small car.

Natash Tripathi

Desventajas: Worst experience ever. Was told through 3rd party rentals are not guaranteed would not get a supervisor and the the man woman with blonde hair said it was the manager. Had no cars available and I was not a priority would only do a suv for $10 more a day called the cops because it was done provided worst customer service ever. Was told 3rd party sites are never guaranteed a rental my confirmation was not real because 3rd party site and they have no obligation these sites just use their name without any authorization and hertz has no obligation and cannot issue a cease and desist that they do not use their name. Was told also because booked same day I am not on its sheet and low priority they have insurance claims in there that matter. When finally agreed to suv at higher price was told they could not use my debit card That I booked with and now an additional $200 deposit not told about was due and only thru a major credit card

No reserves Hotwire a través de Kayak

Ventajas: La persona que trabajaba en el mostrador de Hertz trabajó en mi nombre para obtener un reembolso de la tarifa de cancelación que me cobraron, cuando no cancelé mi reserva en primer lugar.

Desventajas: La reserva fue cancelada, sin saberlo. Hertz no pudo arreglarlo y me aplazó a Hotwire. ¡era imposible hablar con alguien en Hotwire porque vinculan su reserva con un número de reserva o de pedido, que te lleva de vuelta a Hertz! Este es el problema más difícil de tener en 2018. Nunca volveré a usar un sitio de reservas de terceros.

Nunca los usaría de nuevo

Desventajas: Hertz no responde, es grosero, no te importa el servicio y me dio el peor coche en el lote que estaba lleno de olor a humo de cigarrillo. También el precio era muy alto para un coche pequeño.