Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,2
Ventajas: Not any fault of Enterprise, but the car rental facility at IAH is vast and confusing for many people.
opinión proveniente de
-
2,0
Ventajas: The air conditioning was very nice on such a warm day.
Desventajas: I could not get the car because I didn't have a physical credit card. My replacement card is in the mail but apparently they have to have the card to swipe. My virtual card was not acceptable.
opinión proveniente de
-
4,4
Ventajas: Helpful/friendly customer service
Desventajas: Car was not ready on time like it was supposed to be. This is my second rental in two weeks and there was a problem the first time and now another problem. I will not be coming back after this time...you are costing me money by delaying me!!
opinión proveniente de
-
10,0
Ventajas: Staff were very helpful and knowledgeable and were able to answer all of my questions.
opinión proveniente de
-
10,0
Ventajas: Staff was friendly and helpful. The pickup/drop off was easy and efficient.
opinión proveniente de
-
9,2
Ventajas: Very nice and professional staff
Desventajas: The vehicle wasn’t vacuumed also this minivan was a bit uncomfortable
opinión proveniente de
-
2,0
Ventajas: Nothing. Kayak sent me to an address that enterprise no longer exists. So I was stranded without a car. Had to Uber
Desventajas: Actually getting my car per my reservation. The location for pick up no longer exists
opinión proveniente de
-
9,6
Desventajas: Really awesome service, quick, had the car I selected ready to go with no delays.
opinión proveniente de
-
2,0
Ventajas: At pick up the staff hand the cars in a dark spot and pretty much do not let you check the car very much, but at Drop Off they inspect the car with magnifying glass. The drop off person was absolutely rude and made a damage complaint on the car for something that I did’t do to the car, plus argued that the dent was 2 times bigger than wat it really was just to be able to charge me for that. Awful service at drop of.
Desventajas: Would been better if I would of use a different company that really do the process as they are supposed to do from de beginning.
opinión proveniente de
-
10,0
Ventajas: Every part of our car rental experience was exceptional. Every service member was beyond professional and efficient and very friendly!
Desventajas: Nothing. It was outstanding service!
opinión proveniente de
-
10,0
Desventajas: Amazing customer service, very fast in renting the car, excellent experience
opinión proveniente de
-
2,0
Ventajas: Nothing at all.
Desventajas: I made my reservation online, when I showed up the next day to pick up my rental vehicle I was informed that they overbooked reservations and they did not have any vehicles to rent. They would not honor the online rate and whoever was willing to pay the outrages daily fee/ taxes could get a mini van
opinión proveniente de
-
9,2
Ventajas: Not any fault of Enterprise, but the car rental facility at IAH is vast and confusing for many people.
opinión proveniente de
-
10,0
Ventajas: Staff were very helpful and knowledgeable and were able to answer all of my questions.
opinión proveniente de
-
10,0
Ventajas: Staff was friendly and helpful. The pickup/drop off was easy and efficient.
opinión proveniente de
-
9,2
Ventajas: Very nice and professional staff
Desventajas: The vehicle wasn’t vacuumed also this minivan was a bit uncomfortable
opinión proveniente de
-
9,6
Desventajas: Really awesome service, quick, had the car I selected ready to go with no delays.
opinión proveniente de
-
10,0
Ventajas: Every part of our car rental experience was exceptional. Every service member was beyond professional and efficient and very friendly!
Desventajas: Nothing. It was outstanding service!
opinión proveniente de
-
10,0
Desventajas: Amazing customer service, very fast in renting the car, excellent experience
opinión proveniente de
-
2,0
Ventajas: The air conditioning was very nice on such a warm day.
Desventajas: I could not get the car because I didn't have a physical credit card. My replacement card is in the mail but apparently they have to have the card to swipe. My virtual card was not acceptable.
opinión proveniente de
-
4,4
Ventajas: Helpful/friendly customer service
Desventajas: Car was not ready on time like it was supposed to be. This is my second rental in two weeks and there was a problem the first time and now another problem. I will not be coming back after this time...you are costing me money by delaying me!!
opinión proveniente de
-
2,0
Ventajas: Nothing. Kayak sent me to an address that enterprise no longer exists. So I was stranded without a car. Had to Uber
Desventajas: Actually getting my car per my reservation. The location for pick up no longer exists
opinión proveniente de
-
2,0
Ventajas: At pick up the staff hand the cars in a dark spot and pretty much do not let you check the car very much, but at Drop Off they inspect the car with magnifying glass. The drop off person was absolutely rude and made a damage complaint on the car for something that I did’t do to the car, plus argued that the dent was 2 times bigger than wat it really was just to be able to charge me for that. Awful service at drop of.
Desventajas: Would been better if I would of use a different company that really do the process as they are supposed to do from de beginning.
opinión proveniente de
-
2,0
Ventajas: Nothing at all.
Desventajas: I made my reservation online, when I showed up the next day to pick up my rental vehicle I was informed that they overbooked reservations and they did not have any vehicles to rent. They would not honor the online rate and whoever was willing to pay the outrages daily fee/ taxes could get a mini van
opinión proveniente de
