Comentarios recientes
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- Neutrales
- Negativas
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10,0
Ventajas: The staff was really helpful and made the process very easy. The car was really clean.
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10,0
Ventajas: We had to drive our rental car back to the Madison airport instead of Savannah because of flight cancellations due to the coronavirus. It tried to upcharge us (from $300 to over $2000) after I had called the 1-800 number and they said any charges would be waived. Zack at the MSN airport was a rockstar. He took care of it even though his computer showed no note in our file and he couldn’t change it in his end. He got on the phone and got it done in under 5 minutes. Much appreciation to him! Please pass this on to him.
Desventajas: The fee up charge should not have shown up in the first place. We even brought the car back to Alamo 2 days early.
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4,4
Ventajas: The staff was the overall worst. The price with all fee was almost 200.00 instead of 75.00. Also, they did not add on the insurance coverage so I worried that someone would hit me the whole time. The car was nice and clean the staff is the reason i will never use that company again. The staff said the pricing difference was because i used a third party.
Desventajas: Have a staff that knows what they are doing. The car was clean and nice.
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9,2
Ventajas: Super friendly staff. Art in particular was so helpful with both ends of the rental. He even accompanied me to the car to help me find the USB port and reassure me that I wasn’t responsible for the already stained interior.
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2,0
Desventajas: We arrived late and the rental desk was closed. I, along with three other passengers who were supposed to have rentals from Alamo arrived 5 minutes past the time I was told the desk would close. We were stranded. I had to spend $100 for an Uber (and then had to rent another car). Alamo has always been a disappointing company. Specifically the location in Savannah airport. I should have know better than to deal with an inferior firm managed by subpar employees.
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10,0
Desventajas: could not get to complete the survey 2 question
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9,6
Ventajas: Easy dropoff. Very seamless
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8,4
Ventajas: Katrina and another man helped me after I worked with Cooper. Cooper was not bad but he upgraded me without telling me and without my request. I wanted a full sedan, not an SUV. Katrina and another man helped me get into a full sedan.
Desventajas: Make it CLEAR that the car requested may be given away with NO notice given to the customer. I was lucky Enterprise had a vehicle when ALAMO had given away what I reserved.
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10,0
Ventajas: Staff was great, didn't try to pressure me into damage coverage. Fast and Friendly staff.
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9,6
Ventajas: Counter clerk was very friendly and efficient
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2,8
Ventajas: I like the price and the different options.
Desventajas: A time on when to pick up the vehicle, wasn't aware that they would run out of vehicles so I was unable to get the vehicle I picked as purchase.
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10,0
Ventajas: Counter person was very helpful, friendly, willing to help, even an upgrade at no additional cost, second driver no charge. Drop off -- the young men waiting at curbside were pleasant and unexpectedly dressed in white shirt and tie -- made me feel like royalty to exit the vehicle and hand the keys over; no hassle, not time consuming, fast.
Desventajas: While available because the bosses had the other keys (so we were told) the upgrade to a Nissan Armada from a Dodge Caravan was wonderful (well-equipped car) I found steering the bigger car a little cumbersome and less comfortable than the smaller vehicle would have been although I loved the seats.
opinión proveniente de
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10,0
Ventajas: The staff was really helpful and made the process very easy. The car was really clean.
opinión proveniente de
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10,0
Ventajas: We had to drive our rental car back to the Madison airport instead of Savannah because of flight cancellations due to the coronavirus. It tried to upcharge us (from $300 to over $2000) after I had called the 1-800 number and they said any charges would be waived. Zack at the MSN airport was a rockstar. He took care of it even though his computer showed no note in our file and he couldn’t change it in his end. He got on the phone and got it done in under 5 minutes. Much appreciation to him! Please pass this on to him.
Desventajas: The fee up charge should not have shown up in the first place. We even brought the car back to Alamo 2 days early.
opinión proveniente de
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9,2
Ventajas: Super friendly staff. Art in particular was so helpful with both ends of the rental. He even accompanied me to the car to help me find the USB port and reassure me that I wasn’t responsible for the already stained interior.
opinión proveniente de
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10,0
Desventajas: could not get to complete the survey 2 question
opinión proveniente de
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9,6
Ventajas: Easy dropoff. Very seamless
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10,0
Ventajas: Staff was great, didn't try to pressure me into damage coverage. Fast and Friendly staff.
opinión proveniente de
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9,6
Ventajas: Counter clerk was very friendly and efficient
opinión proveniente de
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10,0
Ventajas: Counter person was very helpful, friendly, willing to help, even an upgrade at no additional cost, second driver no charge. Drop off -- the young men waiting at curbside were pleasant and unexpectedly dressed in white shirt and tie -- made me feel like royalty to exit the vehicle and hand the keys over; no hassle, not time consuming, fast.
Desventajas: While available because the bosses had the other keys (so we were told) the upgrade to a Nissan Armada from a Dodge Caravan was wonderful (well-equipped car) I found steering the bigger car a little cumbersome and less comfortable than the smaller vehicle would have been although I loved the seats.
opinión proveniente de
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4,4
Ventajas: The staff was the overall worst. The price with all fee was almost 200.00 instead of 75.00. Also, they did not add on the insurance coverage so I worried that someone would hit me the whole time. The car was nice and clean the staff is the reason i will never use that company again. The staff said the pricing difference was because i used a third party.
Desventajas: Have a staff that knows what they are doing. The car was clean and nice.
opinión proveniente de
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2,0
Desventajas: We arrived late and the rental desk was closed. I, along with three other passengers who were supposed to have rentals from Alamo arrived 5 minutes past the time I was told the desk would close. We were stranded. I had to spend $100 for an Uber (and then had to rent another car). Alamo has always been a disappointing company. Specifically the location in Savannah airport. I should have know better than to deal with an inferior firm managed by subpar employees.
opinión proveniente de
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2,8
Ventajas: I like the price and the different options.
Desventajas: A time on when to pick up the vehicle, wasn't aware that they would run out of vehicles so I was unable to get the vehicle I picked as purchase.
opinión proveniente de
