Comentarios recientes
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3,2
Waste of time at the location
Ventajas: Waited for almost an hour while one person served the person in front of me (there were only two of us) and then the other person did paperwork .. We were on holidays and wanted to get going.. Very frustrating
opinión proveniente de
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2,0
Office was understaffed with a queue of at least 12 people.
Desventajas: My wait in queue was over 1 hour. Car was smaller than requested.
opinión proveniente de
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3,2
Disappointed
Ventajas: The location of the parking garage.
Desventajas: The only directions we were given was what garage to go to and to "leave the keys in the box." When we arrived to the garage after hours, we were told to go to the 10th floor. There were no Hertz signs ANYWHERE. we walked around the 10th floor for 15 minutes looking in every corner for a drop box. We finally walked all the way down to the 1st floor to find out that the Hertz office was outside on the 1st floor. Our entire drop off process was approximately 40 minutes when it should have been 5. There needs to be signs posted to show people where to go and what to do.
opinión proveniente de
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9,6
Ventajas: Pick up in la spezia was easy.
Desventajas: Drop off in Roma termini was slightly confusing.
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3,2
Pérdida de tiempo en la ubicación
Ventajas: Esperó casi una hora mientras una persona atendía a la persona delante de mí (sólo éramos dos) y luego la otra persona hizo el papeleo .. Estábamos de vacaciones y queríamos ir. Muy frustrante
opinión proveniente de
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2,0
La Oficina estaba falta de personal con una cola de al menos 12 personas.
Desventajas: Mi espera en cola fue de más de una hora. Coche era más pequeño que el solicitado.
opinión proveniente de
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9,6
Ventajas: Recogida en spezia fue fácil.
Desventajas: Devolución en Termini Roma un poco confusa
opinión proveniente de
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3,2
Waste of time at the location
Ventajas: Waited for almost an hour while one person served the person in front of me (there were only two of us) and then the other person did paperwork .. We were on holidays and wanted to get going.. Very frustrating
opinión proveniente de
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2,0
Office was understaffed with a queue of at least 12 people.
Desventajas: My wait in queue was over 1 hour. Car was smaller than requested.
opinión proveniente de
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3,2
Disappointed
Ventajas: The location of the parking garage.
Desventajas: The only directions we were given was what garage to go to and to "leave the keys in the box." When we arrived to the garage after hours, we were told to go to the 10th floor. There were no Hertz signs ANYWHERE. we walked around the 10th floor for 15 minutes looking in every corner for a drop box. We finally walked all the way down to the 1st floor to find out that the Hertz office was outside on the 1st floor. Our entire drop off process was approximately 40 minutes when it should have been 5. There needs to be signs posted to show people where to go and what to do.
opinión proveniente de
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3,2
Pérdida de tiempo en la ubicación
Ventajas: Esperó casi una hora mientras una persona atendía a la persona delante de mí (sólo éramos dos) y luego la otra persona hizo el papeleo .. Estábamos de vacaciones y queríamos ir. Muy frustrante
opinión proveniente de
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2,0
La Oficina estaba falta de personal con una cola de al menos 12 personas.
Desventajas: Mi espera en cola fue de más de una hora. Coche era más pequeño que el solicitado.
opinión proveniente de
