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4,8
Ventajas: The vehicle
Desventajas: The communication between your locations .. was told deposit was 28 dollars that was a lie and then they told me i could use my husbands card because it was a military friendly area...that was a lie as well .. i called two days before my trip to verify the details and was still told incorrect information and you guys made me not be prepared and i felt overwhelmed .. and i felt like they didnt care about me at all
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10,0
Ventajas: Super helpful and friendly.
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10,0
Ventajas: This quiz malfunctioned . I answered "Excellent" to each question , but it didn't register . I WAS satisfied ! Thank you .
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5,2
Truck smelt with a bunch of insects inside
Ventajas: Value
Desventajas: Overall experience was bad , wait time , truck not clean or washed
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10,0
slow processing
Desventajas: Car was turned in May 30 am. Because bill wasn't promptly processed, it wasn't processed on the credit card submitted ,,, which was 'compromised' June 1. While successfully paid on the replacement card, that wasn't processed until 6/11, causing some customer concern and research time.
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7,2
Desventajas: The vehicle was dirty even after they washed it for me. I had to wash it again large amount of baked on dead insects on front of vehicle and backsides of side mirrors. Vehicle is black so the insects really showed. Interior was also dirty where last person spilled something and it was dried on center console. I wiped down interior.
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8,8
Helpful and knowledgeable staff
Ventajas: They dealt with the damage I had done accidentally to the car with dispatch and courtesy. Then they helped me ship a package by advising me where we could ship it at an office nearby AND drove us to the train station to catch a train!
Desventajas: The drop off was a little hard to find, and the office was just a little booth in a parking garage. But the staff made up for everything!
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2,0
It was awful, start to finish
Ventajas: Convenience at airport
Desventajas: Could not get car at price I was quoted, paid for hotel overnight
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10,0
Courteous and efficient
Ventajas: Employees were friendly and courteous, well organized and efficient. Location in downtown Providence was ideal. Pick up service greatly appreciated.
Desventajas: N/A
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10,0
Enterprise is the best!
Ventajas: We worked with very professional gentlemen named Tony. Enterprise has always created a pleasant, stress-free experience and this was no exception.
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7,6
Decent rental, coverage very expensive.
Ventajas: Employees were very friendly. They got us in and out in great time. The car was a 2017 model, ran great, and was very clean (great gas mileage, too).
Desventajas: The insurance coverage was ridiculous and cost as much as renting the car for three days.
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9,6
Clean, comfortable, resonable price
Ventajas: All around great experience. Brand new Dodge Grand Caravan. Ran great. Easy pick up and drop off.
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10,0
Ventajas: Super helpful and friendly.
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10,0
Ventajas: This quiz malfunctioned . I answered "Excellent" to each question , but it didn't register . I WAS satisfied ! Thank you .
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10,0
slow processing
Desventajas: Car was turned in May 30 am. Because bill wasn't promptly processed, it wasn't processed on the credit card submitted ,,, which was 'compromised' June 1. While successfully paid on the replacement card, that wasn't processed until 6/11, causing some customer concern and research time.
opinión proveniente de
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8,8
Helpful and knowledgeable staff
Ventajas: They dealt with the damage I had done accidentally to the car with dispatch and courtesy. Then they helped me ship a package by advising me where we could ship it at an office nearby AND drove us to the train station to catch a train!
Desventajas: The drop off was a little hard to find, and the office was just a little booth in a parking garage. But the staff made up for everything!
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10,0
Courteous and efficient
Ventajas: Employees were friendly and courteous, well organized and efficient. Location in downtown Providence was ideal. Pick up service greatly appreciated.
Desventajas: N/A
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10,0
Enterprise is the best!
Ventajas: We worked with very professional gentlemen named Tony. Enterprise has always created a pleasant, stress-free experience and this was no exception.
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9,6
Clean, comfortable, resonable price
Ventajas: All around great experience. Brand new Dodge Grand Caravan. Ran great. Easy pick up and drop off.
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7,2
Desventajas: The vehicle was dirty even after they washed it for me. I had to wash it again large amount of baked on dead insects on front of vehicle and backsides of side mirrors. Vehicle is black so the insects really showed. Interior was also dirty where last person spilled something and it was dried on center console. I wiped down interior.
opinión proveniente de
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7,6
Decent rental, coverage very expensive.
Ventajas: Employees were very friendly. They got us in and out in great time. The car was a 2017 model, ran great, and was very clean (great gas mileage, too).
Desventajas: The insurance coverage was ridiculous and cost as much as renting the car for three days.
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4,8
Ventajas: The vehicle
Desventajas: The communication between your locations .. was told deposit was 28 dollars that was a lie and then they told me i could use my husbands card because it was a military friendly area...that was a lie as well .. i called two days before my trip to verify the details and was still told incorrect information and you guys made me not be prepared and i felt overwhelmed .. and i felt like they didnt care about me at all
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5,2
Truck smelt with a bunch of insects inside
Ventajas: Value
Desventajas: Overall experience was bad , wait time , truck not clean or washed
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2,0
It was awful, start to finish
Ventajas: Convenience at airport
Desventajas: Could not get car at price I was quoted, paid for hotel overnight
opinión proveniente de
