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3,6
So many problems...
Ventajas: Nice little automatic car.
Desventajas: Key was broken and hard to use. When I went to pickup there was a sign 'back in 5 mins.' 30 mins later someone showed up. Drop off was impossible. They said I could park it anywhere near the rental oication but finding a parking place took forever! On top of all of this someone, Kayak or Hertz, unclear, messed up my reservation. I booked for a Sat but it apparently got entered into the system as Sunday so I almost wasn't able to get a car at all.
opinión proveniente de
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5,2
Terrible costumer experience
Desventajas: This is a small local Hertz office, where it seems the client always comes last. They where upset because we didn't come at the exact time of our reservation, didn't want to accept some of our credit cards, and where generally very disrespectful towards us. They also don't have their own parking spaces, and expect you to find a place in the street (in a very congested part of the city) when dropping the car off, The car was clean and in good condition. But be ward of a very poor costumer service,
opinión proveniente de
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3,6
Tantos problemas...
Ventajas: Un coche automático pequeño y bonito.
Desventajas: La llave estaba rota y era difícil de usar. Cuando fui a recoger, había un cartel "de vuelta en 5 minutos." 30 minutos después alguien apareció. La caída fue imposible. Dijeron que podía aparcarlo en cualquier lugar cerca de la ubicación de alquiler, ¡pero encontrar un lugar de aparcamiento fue para siempre! Además de todo esto alguien, Kayak o Hertz, poco claro, me hizo la reserva. Hice la reserva para un sábado, pero al parecer entré en el sistema el domingo, así que casi no pude conseguir un coche.
opinión proveniente de
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3,6
So many problems...
Ventajas: Nice little automatic car.
Desventajas: Key was broken and hard to use. When I went to pickup there was a sign 'back in 5 mins.' 30 mins later someone showed up. Drop off was impossible. They said I could park it anywhere near the rental oication but finding a parking place took forever! On top of all of this someone, Kayak or Hertz, unclear, messed up my reservation. I booked for a Sat but it apparently got entered into the system as Sunday so I almost wasn't able to get a car at all.
opinión proveniente de
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5,2
Terrible costumer experience
Desventajas: This is a small local Hertz office, where it seems the client always comes last. They where upset because we didn't come at the exact time of our reservation, didn't want to accept some of our credit cards, and where generally very disrespectful towards us. They also don't have their own parking spaces, and expect you to find a place in the street (in a very congested part of the city) when dropping the car off, The car was clean and in good condition. But be ward of a very poor costumer service,
opinión proveniente de
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3,6
Tantos problemas...
Ventajas: Un coche automático pequeño y bonito.
Desventajas: La llave estaba rota y era difícil de usar. Cuando fui a recoger, había un cartel "de vuelta en 5 minutos." 30 minutos después alguien apareció. La caída fue imposible. Dijeron que podía aparcarlo en cualquier lugar cerca de la ubicación de alquiler, ¡pero encontrar un lugar de aparcamiento fue para siempre! Además de todo esto alguien, Kayak o Hertz, poco claro, me hizo la reserva. Hice la reserva para un sábado, pero al parecer entré en el sistema el domingo, así que casi no pude conseguir un coche.
opinión proveniente de
