Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: $10 fee to add a second driver is reasonable and only $5/day to upgrade to pickup truck is excellent
Desventajas: Everything was great
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8,0
Ventajas: This transaction went well.
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10,0
Ventajas: Staff was very helpful.
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10,0
Ventajas: Everything
Desventajas: N/a
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10,0
Quick 2 day Business Rental
Ventajas: Needed a premium car for quick 360 mile trip trip and back. Location was easily accessible. Had great choice for car. Got in and out in 15 minutes. Returned next day. In and out in 10 minutes. Service staff was outstanding at Enterprise.
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5,6
Not recommend
Ventajas: The pickup is nice.
Desventajas: When I return the pickup, I was told within one day the mileage usage is 174 mile. In fact, I just use it to do a short move with mileage use at most 10 miles. I regret did not take a picture of original mileage reading. I was charged for gas service ~38$ And not happy
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9,6
Desventajas: Don't always like the "sales" pitch for upgrades and insurance coverage.
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5,2
Company was nice, car was uncomfortable
Ventajas: Enterprise staff were very kind.
Desventajas: Didn't realise no cruise control on a trip across state would leave my driving leg really hurting for a week.
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5,6
3x the money I expected to pay. Horrible condescen
Ventajas: I was given misinformation and talked down too. I was no clear on the protocol for using a debit. When I told them I was not informed, the man said, 'we talked about this BUD'. Are you kidding me? Bud? I have a name and I am not a child. How innoppropriate. Is this the way customer service works when A customer is asking why he was not informed of proper information.
Desventajas: I dropped off the car in Tigard after hours, which is where I picked it up. I was expecting to get charged the extra day for doing so just like the representative stated if it was kept later than the allotted time. However, I received a call the next day, stating I owed more than $100 on the car. They added a drop fee. The man on the phone asked me 'where did you leave the car' I said 'where I picked it up. In Tigard.' He removed the charge. Thankfully. It was more hassle than it was worth and I ended up paying 3x the amount of money I was expecting to. Ridiculous. I'll never go back when I'm home visiting family. I refuse.
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10,0
Ventajas: Prompt efficient did what they said
Desventajas: Nothing
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10,0
Ventajas: Great customer service! Angela was particularly helpful in ensuring that I made it back to the airport in time for my flight. She went above and beyond and I am incredibly grateful and I will definitely be a repeat customer.
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8,0
Ventajas: Car was excellent- safe, and family friendly
Desventajas: My reservations said drop off was 6pm I arrived prior to 5pm and they were already closed.
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10,0
Ventajas: $10 fee to add a second driver is reasonable and only $5/day to upgrade to pickup truck is excellent
Desventajas: Everything was great
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10,0
Ventajas: Staff was very helpful.
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10,0
Ventajas: Everything
Desventajas: N/a
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10,0
Quick 2 day Business Rental
Ventajas: Needed a premium car for quick 360 mile trip trip and back. Location was easily accessible. Had great choice for car. Got in and out in 15 minutes. Returned next day. In and out in 10 minutes. Service staff was outstanding at Enterprise.
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9,6
Desventajas: Don't always like the "sales" pitch for upgrades and insurance coverage.
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10,0
Ventajas: Prompt efficient did what they said
Desventajas: Nothing
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10,0
Ventajas: Great customer service! Angela was particularly helpful in ensuring that I made it back to the airport in time for my flight. She went above and beyond and I am incredibly grateful and I will definitely be a repeat customer.
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5,6
Not recommend
Ventajas: The pickup is nice.
Desventajas: When I return the pickup, I was told within one day the mileage usage is 174 mile. In fact, I just use it to do a short move with mileage use at most 10 miles. I regret did not take a picture of original mileage reading. I was charged for gas service ~38$ And not happy
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5,2
Company was nice, car was uncomfortable
Ventajas: Enterprise staff were very kind.
Desventajas: Didn't realise no cruise control on a trip across state would leave my driving leg really hurting for a week.
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5,6
3x the money I expected to pay. Horrible condescen
Ventajas: I was given misinformation and talked down too. I was no clear on the protocol for using a debit. When I told them I was not informed, the man said, 'we talked about this BUD'. Are you kidding me? Bud? I have a name and I am not a child. How innoppropriate. Is this the way customer service works when A customer is asking why he was not informed of proper information.
Desventajas: I dropped off the car in Tigard after hours, which is where I picked it up. I was expecting to get charged the extra day for doing so just like the representative stated if it was kept later than the allotted time. However, I received a call the next day, stating I owed more than $100 on the car. They added a drop fee. The man on the phone asked me 'where did you leave the car' I said 'where I picked it up. In Tigard.' He removed the charge. Thankfully. It was more hassle than it was worth and I ended up paying 3x the amount of money I was expecting to. Ridiculous. I'll never go back when I'm home visiting family. I refuse.
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