Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Ventajas: THEY NEVER GAVE ME THE CAR, NO ONE WAS AT THE FRONT DESK
Desventajas: DO NOT DO BUSSINESS WITH THOSE PEOPLE
opinión proveniente de
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4,0
Desventajas: Keep your word about what deals you give
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2,0
Ventajas: Not a thing. I did not rent a car with Buget due to the fact that they did not honor my reservation and they were trying to charge me more than double my reservation cost.
Desventajas: You need to make sure the companies you associate with are honest and value your partnerships
opinión proveniente de
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8,0
Desventajas: We really need to know the final rental cost before we leave home. I have never been able to get that information.
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2,0
Ventajas: Nothing.
Desventajas: Did not have any vehicles available.
opinión proveniente de
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2,4
Bad condition- Not what we reserved online
Ventajas: Nothing
Desventajas: At airport, told they don't carry cars shown online like the one we reserved. They had only one available which was banged up and a lower grade. Found out later it had bad brakes and a punchered tire that was patched; had a flat tire on the road because of the patch. Never Budget again.
opinión proveniente de
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4,8
No gas/not enough room
Ventajas: The gentleman was nice
Desventajas: We picked up the rental car with only 1/8 of a tank of gas. First time visiting the area in a foreign country. We didn't know where the nearest gas station was and did not have foreign currency. We made it to the gas station on empty and luckily were able to use our credit card. The car was smaller than the description - barely fit our 4-piece luggage (twp-week stay). It had just been returned so it wasn't cleaned before we got it. To top it off, the charge on our credit card statement was over $70 more than what we were told and signed a contract for!
opinión proveniente de
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2,4
Overpriced for the service and full of surprises a
Ventajas: To be honest it has been a very bad experience in general. When I arrived at the fest they had a different quote to the one given to me earlier when I placed the reservation (about $80 more) and they refused to accept the DCW from my Amex. They said they don't take that insurance no more and didn't have any official written document that said so.
Desventajas: It's my first and last time renting a vehicle with this company. At least at Thai location. Next time get a hold of Armando Acuña who works at a different counter on this airport. The rest of them are the worst of the worst along with the personnel that works at this place in general
opinión proveniente de
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8,4
Ventajas: Good on gas. Good customer service.
Desventajas: A few small details. Like horn not working and brakes squiking a little bit. But over-all good.
opinión proveniente de
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4,0
Budget Memphis dissapoints
Ventajas: The Chevy Cruze was nice.
Desventajas: Counter help was OK, every little thing is extra, 1 hour late is a penalty, smoke in the car $200, not full of gas $9/gal charge. The car was dirty, had no washer fluid, and smelled like smoke. Plus it had a dent that no one noted on the pre-check sheet. Hope they don't try and charge me for that. When I returned a day earlier than expected the not so friendly person that I had to go and find at the return aisle told me there would not be a credit since I did not return at the same time? Very unhelpful. Avis looked a lot nicer and appeared to have a lot more customer service agents. In the future I will avoid Memphis Budget
opinión proveniente de
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2,0
Budget and Kayak where terrible
Desventajas: The AC in the car did not work. We drove oh highways and it was so hot. Budget didn't give us a different car after complaining. They also socked a mandatory 25.00 dollars a day insurance fee which I did not need. Lots of surprises and no help. I contacted Kayak and they said they couldn't do anything. Budget had to deal with me. Bad service from both companies.
opinión proveniente de
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2,0
Desventajas: I had to cancel my car rental at the airport, because besides the rental cost and insurance, they wanted to charge me two different taxes, never hear that before and this is not the first time that I've rented a car in Mexico, just different city.
opinión proveniente de
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8,0
Desventajas: We really need to know the final rental cost before we leave home. I have never been able to get that information.
opinión proveniente de
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8,4
Ventajas: Good on gas. Good customer service.
Desventajas: A few small details. Like horn not working and brakes squiking a little bit. But over-all good.
opinión proveniente de
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2,0
Ventajas: THEY NEVER GAVE ME THE CAR, NO ONE WAS AT THE FRONT DESK
Desventajas: DO NOT DO BUSSINESS WITH THOSE PEOPLE
opinión proveniente de
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4,0
Desventajas: Keep your word about what deals you give
opinión proveniente de
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2,0
Ventajas: Not a thing. I did not rent a car with Buget due to the fact that they did not honor my reservation and they were trying to charge me more than double my reservation cost.
Desventajas: You need to make sure the companies you associate with are honest and value your partnerships
opinión proveniente de
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2,0
Ventajas: Nothing.
Desventajas: Did not have any vehicles available.
opinión proveniente de
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2,4
Bad condition- Not what we reserved online
Ventajas: Nothing
Desventajas: At airport, told they don't carry cars shown online like the one we reserved. They had only one available which was banged up and a lower grade. Found out later it had bad brakes and a punchered tire that was patched; had a flat tire on the road because of the patch. Never Budget again.
opinión proveniente de
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4,8
No gas/not enough room
Ventajas: The gentleman was nice
Desventajas: We picked up the rental car with only 1/8 of a tank of gas. First time visiting the area in a foreign country. We didn't know where the nearest gas station was and did not have foreign currency. We made it to the gas station on empty and luckily were able to use our credit card. The car was smaller than the description - barely fit our 4-piece luggage (twp-week stay). It had just been returned so it wasn't cleaned before we got it. To top it off, the charge on our credit card statement was over $70 more than what we were told and signed a contract for!
opinión proveniente de
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2,4
Overpriced for the service and full of surprises a
Ventajas: To be honest it has been a very bad experience in general. When I arrived at the fest they had a different quote to the one given to me earlier when I placed the reservation (about $80 more) and they refused to accept the DCW from my Amex. They said they don't take that insurance no more and didn't have any official written document that said so.
Desventajas: It's my first and last time renting a vehicle with this company. At least at Thai location. Next time get a hold of Armando Acuña who works at a different counter on this airport. The rest of them are the worst of the worst along with the personnel that works at this place in general
opinión proveniente de
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4,0
Budget Memphis dissapoints
Ventajas: The Chevy Cruze was nice.
Desventajas: Counter help was OK, every little thing is extra, 1 hour late is a penalty, smoke in the car $200, not full of gas $9/gal charge. The car was dirty, had no washer fluid, and smelled like smoke. Plus it had a dent that no one noted on the pre-check sheet. Hope they don't try and charge me for that. When I returned a day earlier than expected the not so friendly person that I had to go and find at the return aisle told me there would not be a credit since I did not return at the same time? Very unhelpful. Avis looked a lot nicer and appeared to have a lot more customer service agents. In the future I will avoid Memphis Budget
opinión proveniente de
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2,0
Budget and Kayak where terrible
Desventajas: The AC in the car did not work. We drove oh highways and it was so hot. Budget didn't give us a different car after complaining. They also socked a mandatory 25.00 dollars a day insurance fee which I did not need. Lots of surprises and no help. I contacted Kayak and they said they couldn't do anything. Budget had to deal with me. Bad service from both companies.
opinión proveniente de
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2,0
Desventajas: I had to cancel my car rental at the airport, because besides the rental cost and insurance, they wanted to charge me two different taxes, never hear that before and this is not the first time that I've rented a car in Mexico, just different city.
opinión proveniente de
