Comentarios recientes
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10,0
Ventajas: Staff was incredible!
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7,6
again, nice people working there
Ventajas: they gave me a ride back to my school without any reservation.
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10,0
Nice People
Ventajas: Highly trained and motivated group makes it easy to get and go. They are all super friendly and professional.
Desventajas: Taking the seats out of the mini van (no stow and go on the Toyota)
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10,0
Highly recommend
Ventajas: Friendly staff, nice vehicle, see less rental
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4,0
Ventajas: Staff at the location was helpful and very friendly
Desventajas: Car smelled, was somewhat dirty, windshield was dirty inside and out. There was no windshield wiper fluid and the change oil light came on halfway through the trip.
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10,0
Ventajas: Customer service was excellent. Representative tried hard to solve a problem and made me feel very satisfied once all was said and done. He told me to contact Kayak to get a refund for the xtra charges.
Desventajas: When making reservation, there was nothing saying there would be an extra charge of $15.00 a day for an additional driver. The rep said there was nothing he could do to waive the fee and since I reserved through Kayak, they would have to be responsible for refunding the fee. Haven't contacted Kayak yet due to preparing for Hurricane Irma which will soon be upon us.
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10,0
Ventajas: Great service, competitively priced. Easy pick up and drop off for someone's who is always on the go.
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6,0
Black Ford Focus
Ventajas: It was good on gas. The rear back up screen helped in parking and backing up.
Desventajas: The car had an ant infestation problem. Every time I shifted to drive it went to the load gear. I picked it up in St. Augustine, not JAX.
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10,0
Ventajas: Great service as always. Guys at this location always do a great job and are a pleasure to deal with.
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6,0
Enterprise does not carry spare keys for their veh
Ventajas: They were pleasant to deal with when I picked up and dropped off the vehicle.
Desventajas: The car I rented (2015 Camry) has a safety feature where the door locks itself. The problem is if you leave the keys in the vehicle the doors will still lock themselves. This happened to me and when I contacted them to get a spare key they informed me that they do not keep spare keys for any of their vehicles and that I needed to contact pop-a-lock. That is ridiculous. Other than that they were pleasant to deal with and did not make it any harder than it should have been.
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10,0
Desventajas: Polite service
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10,0
Ventajas: El personal era increíble.
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10,0
Ventajas: Staff was incredible!
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10,0
Nice People
Ventajas: Highly trained and motivated group makes it easy to get and go. They are all super friendly and professional.
Desventajas: Taking the seats out of the mini van (no stow and go on the Toyota)
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10,0
Highly recommend
Ventajas: Friendly staff, nice vehicle, see less rental
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10,0
Ventajas: Customer service was excellent. Representative tried hard to solve a problem and made me feel very satisfied once all was said and done. He told me to contact Kayak to get a refund for the xtra charges.
Desventajas: When making reservation, there was nothing saying there would be an extra charge of $15.00 a day for an additional driver. The rep said there was nothing he could do to waive the fee and since I reserved through Kayak, they would have to be responsible for refunding the fee. Haven't contacted Kayak yet due to preparing for Hurricane Irma which will soon be upon us.
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10,0
Ventajas: Great service, competitively priced. Easy pick up and drop off for someone's who is always on the go.
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10,0
Ventajas: Great service as always. Guys at this location always do a great job and are a pleasure to deal with.
opinión proveniente de
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10,0
Desventajas: Polite service
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10,0
Ventajas: El personal era increíble.
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4,0
Ventajas: Staff at the location was helpful and very friendly
Desventajas: Car smelled, was somewhat dirty, windshield was dirty inside and out. There was no windshield wiper fluid and the change oil light came on halfway through the trip.
opinión proveniente de
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6,0
Black Ford Focus
Ventajas: It was good on gas. The rear back up screen helped in parking and backing up.
Desventajas: The car had an ant infestation problem. Every time I shifted to drive it went to the load gear. I picked it up in St. Augustine, not JAX.
opinión proveniente de
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6,0
Enterprise does not carry spare keys for their veh
Ventajas: They were pleasant to deal with when I picked up and dropped off the vehicle.
Desventajas: The car I rented (2015 Camry) has a safety feature where the door locks itself. The problem is if you leave the keys in the vehicle the doors will still lock themselves. This happened to me and when I contacted them to get a spare key they informed me that they do not keep spare keys for any of their vehicles and that I needed to contact pop-a-lock. That is ridiculous. Other than that they were pleasant to deal with and did not make it any harder than it should have been.
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