Excellent location, decent rooms, vastly improved from ten years previous when I tried it. Reasonable entertainment, great happy hour.
The fact I was charged twice for my room. Once by the booking agent Kayak/Hotels.com, and then again at the reception even though I said it had already been paid.
good room and entertainment
I thought it stood up to its name Grand and the staff were very polite, friendly and helpful. I enjoyed every minute of my stay may it been a short one , look forward to having a longer stay.
The historic building is very impressive from the outside and equally so inside the foyer with the huge staircase taking centre stage. The hotel had it's Christmas decorations up which looked beautiful. We stayed in room 640 which was within one on the towers, it has two windows with beautiful views of the beach and the town and is of a good size. The food was buffet style serve yourself with plenty of choice, soup. salad bar, hot buffet for main and various cakes, ice cream, mince pies plus cheese and crackers. The breakfast was great with fruit, toast, cereal and of course a full English available, this again was self service so worked really well for us. The general ambience of the hotel was very warm and welcoming.
Location of hotel.
Hotel staff ar'ent really helpful at all. if you ask the restaurant staff any questions they were rude and did not seem to want to help at all. lifts in hotel also dont work.
the rooms we got looked like something from 1930s
It was an ideal location
Customer service at both check in and in the restaurant was poor, staff appeared miserable and failed to make you feel welcome. In the restaurant tables looked unclean with streaky marks on them, plates were being cleared of left overs into black bin bags at tables and it was all quite off putting. Quality of Service was very dissapointing at this hotel.
Meals were good
Though the room was a bit small for a Premium, the Jaccuzzi bath made up for that!
I know its a hard job but, the staff could look a little bit more friendly and a tip bowl in the dining room, put Us off a bit!
I liked sitting in on the Line Dancing. I liked the view of the sea and the luxurious lobby. I also was taken by the friendly atmosphere and the staff were extremely helpful. The food was first class both the dinner and the breakfastand the resturant was awesome. I have been to many hotels in London and The Grand would top them all.
We booked the premium room and had 1 of the 4 towers to ourselves...amazing.
-lots of building work being done...over 60s only really.
El hotel es muy bonito pero por fuera.
Sabiamos un poco a lo que nos enfrentabamos pero el hotel esta que se cae el techo del baño se levantaba solo no habia ducha...el desayuno un poco pobre.
Si decides alojarte en Britannia Grand Hotel Scarborough, disfrutarás de una fantástica ubicación en el centro de Scarborough, a solo 2 min en coche de Spa de Scarborough y a 6 de Teatro al aire libre de Scarborough. Tendrás un servicio de recepción las 24 horas, consigna de equipaje y una caja fuerte en recepción a tu disposición.
basado en 10.513 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.
Britannia Grand Hotel Scarborough está situado en St. Nicholas Cliff, a 0,4 km del centro de Scarborough. South Bay Beach es el punto de interés más cercano a Britannia Grand Hotel Scarborough.
La hora del check-in es a las 16:00 y el check-out es a las 10:00 en Britannia Grand Hotel Scarborough.
No, Britannia Grand Hotel Scarborough no ofrece wifi gratis.
No, Britannia Grand Hotel Scarborough no ofrece estacionamiento gratis.
No, Britannia Grand Hotel Scarborough no ofrece traslado gratis del/al aeropuerto.
Britannia Grand Hotel Scarborough está a 71,7 km de Darlington Teesside Intl. Britannia Grand Hotel Scarborough está a 78,5 km de Grimsby Humberside.
Sí, Britannia Grand Hotel Scarborough admite mascotas.
No, Britannia Grand Hotel Scarborough no cuenta con piscina.