Britannia Grand Hotel Scarborough

Excellent location, decent rooms, vastly improved from ten years previous when I tried it. Reasonable entertainment, great happy hour.

The fact I was charged twice for my room. Once by the booking agent Kayak/Hotels.com, and then again at the reception even though I said it had already been paid.

I thought it stood up to its name Grand and the staff were very polite, friendly and helpful. I enjoyed every minute of my stay may it been a short one , look forward to having a longer stay.

The historic building is very impressive from the outside and equally so inside the foyer with the huge staircase taking centre stage. The hotel had it's Christmas decorations up which looked beautiful. We stayed in room 640 which was within one on the towers, it has two windows with beautiful views of the beach and the town and is of a good size. The food was buffet style serve yourself with plenty of choice, soup. salad bar, hot buffet for main and various cakes, ice cream, mince pies plus cheese and crackers. The breakfast was great with fruit, toast, cereal and of course a full English available, this again was self service so worked really well for us. The general ambience of the hotel was very warm and welcoming.