Encuentra vuelos baratos en Southern / Mokulele

Beware of Southern Airlines

Ventajas: Nothing.

Desventajas: They cancelled my flight for no reason at all.

Shame on Southern Airways

Ventajas: I was so upset, tired of being lied to and running through airports to make a connecting flight, I can't think of anything I liked.

Desventajas: Since I bought my tickets through Kayak, when my flight was canceled the night before I was to leave, it took Hours to get the ticket problem straightened out with me on an earlier flight. I was called back by Kayak minutes after I finally got off the phone to be told That flight was now canceled. Another hour on the phone to get to a 3rd flight arranged. I arrived early and saw everyone sitting around, went to the counter to be told this flight was now delayed. Also was told that the EARLIER Flight I had been changed to, Went off on Time! So I was Lied to. Waited hours as they moved the departure time 4 times! Went through an agonizing security search. Took an hour in a freezing plane to get to Pittsburgh. Missed my flight OF Course and had to pay money for a ticket change and go stand by, barely getting on a connecting flight. I call it the Travel Day From Hell!!!

Desventajas: Return flight home was cancelled and not communicated. Poor customer service to find out about a refund. Never flying with southern again.

Desventajas: The flight never occurred and wasn't told.

BEWARE of Southern Airways Express! DO NOT FLY

Ventajas: Absolutely nothing.

Desventajas: I had this airline booked several times (4 flights to be exact) and every. single. time. the flight was either cancelled or changed in some way. In the first instance, the second leg was moved three hours ahead, causing the second leg to depart before the first one, so I had to cancel it. In the second, the first leg was moved three hours before the initial departure time, and I had to cancel it due to scheduling issues. The third time I tried to take this airline, the first leg was cancelled completely and in turn my return flight was also cancelled. Each time, they informed be THE NIGHT BEFORE the flight was supposed to leave that it was either cancelled or modified. Had I not booked all four of these flights at once months in advance, I wouldn't have booked it again after the first instance. Do you know how expensive it is to find alternate transportation THE NIGHT BEFORE you are trying to travel? I will never attempt to fly this airline again. They have a lot of work to do to gain the trust of their passengers and they are not doing it right by any means in my opinion.

WORST experience I've ever had!

Ventajas: Absolutely nothing!

Desventajas: I never even took the flight - the layover was moved ahead by two hours THE DAY OF THE FLIGHT causing me to cancel my flight, since the layover was then leaving before my first flight even took off! At that time, alternate flights were >$250 one way and I HAD to be at my destination the next day for a wedding. Southern Airways caused me hours of time spent planning and additional money to find alternate transportation. WOULD NOT RECOMMEND -- I am never flying with this airline again!

Ventajas: Received full refund for ticket.

Desventajas: Flight was cancelled with no reason provided.

Southern Airways is Incompetent

Ventajas: The price of the ticket was very reasonable.

Desventajas: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.

Flight cancelled at last minute, had to rent a car $$$$$$$

Ventajas: Nothing

Desventajas: Everything

Disorganized

Ventajas: Great Crew, very pleasant. It was nice to be away from all the frustrations common in the main airports and to get to wait with my family right up to boarding time.

Desventajas: The plane left over 4 hours after departure time. It also took a while to figure out that this airline is not based within the main airport (at both DFW and MEM airports at least) and the address for the actual boarding place was not included in any communication prior to the flight. No compensation for inconveniences caused.

Never even got on the plane

Desventajas: I never even ended up on the plane. The departure time came and went with no communication from the desk agents I was sitting 10 feet away from. No communication about the flight being delayed was given until I asked. It was 3 hours later when they unceremoniously cancelled the flight. And because it was weather-related I didn't receive any of my money back. Worst travel day ever.

Ventajas: The flight was cancelled No apology or compensation

Cuidado con Southern Airlines

Ventajas: Nada.

Desventajas: Me cancelaron mi vuelo por ninguna razón en absoluto.

Desventajas: Nunca se produjo el vuelo y no me lo dijo.

Desventajas: El vuelo de regreso a casa fue cancelado y sin comunicación. Deficiente servicio de atención al cliente en cuanto a informarnos sobre un reembolso. Nunca volveré a volar con Southwest

¡la peor experiencia que he tenido!

Ventajas: ¡absolutamente nada!

Desventajas: Ni siquiera tomé el vuelo - la parada se adelantó dos horas EL DÍA DEL VUELO, lo que me llevó a cancelar mi vuelo, ya que la parada se iba antes de que mi primer vuelo incluso despegara! En ese momento, los vuelos alternativos eran de más de 250 dólares por trayecto y TUVE QUE estar en mi destino al día siguiente para una boda. Southern Airways me causó horas de tiempo dedicado a la planificación y dinero adicional para encontrar un transporte alternativo. NO LO RECOMENDARÍA, ¡nunca vuelaré con esta aerolínea otra vez!

Ventajas: Restitución completa recibido entradas.

Desventajas: Vuelo fue cancelado sin razón.

Southern Airways No Es Competente

Ventajas: El precio del billete era muy razonable.

Desventajas: Viajé con un colega de Dulles a Morgantown. Surgieron tres cuestiones: 1. No pudimos encontrar el mostrador de billetes en Dulles, y nadie que le preguntamos sabía dónde estaba. Esto podría resolverse fácilmente añadiendo información sobre cómo encontrar el contador en el sitio web de la aerolínea. 2. El vuelo de regreso de mi colega fue cancelado y nunca fue notificado. 3. Cuando fui a registrarme para mi vuelo de regreso, me dijeron que no estaba en la lista de embarque. Tardé 30 minutos en hacerme añadir a la lista, a pesar de que tenía mi confirmación. Cuando le pregunté por una explicación, el hombre en el mostrador de billetes compartía: "Están locos [el servicio al cliente]. Esto sucede todo el tiempo." completa incompetencia.

Vuelo cancelado en el último minuto, tuve que alquilar un coche $$$$$$$

Ventajas: Nada

Desventajas: Todo

Desorganizado

Ventajas: Gran tripulación, muy agradable. Era agradable estar lejos de todas las frustraciones comunes en los aeropuertos principales y esperar con mi familia hasta el momento del embarque.

Desventajas: El avión salió más de 4 horas después de la hora de salida. También se tardó un tiempo en averiguar que esta aerolínea no tiene su sede en el aeropuerto principal (al menos en los aeropuertos DFW y MEM) y la dirección del lugar de embarque real no fue incluida en ninguna comunicación antes del vuelo. No hay compensación por los inconvenientes causados.

Ni siquiera llegó en el avión

Desventajas: Ni siquiera terminé en el avión. La hora de salida llegó y fue sin comunicación de los agentes de recepción que estaba sentado a 10 pies de distancia. Hasta que pregunté, no se informó sobre el retraso del vuelo. Eran 3 horas más tarde cuando cancelaron el vuelo sin ceremonias. Y como estaba relacionado con el clima, no recibí nada de mi dinero de vuelta. El peor día de viaje de mi vida.

Ventajas: El vuelo fue cancelado No hay disculpa ni compensación