Sakura Fleur Aoyama

the location was great considering main venue of the event that our team had to attend for a biz trip.

picture was better than the reality.

This was my second stay at this hotel during my trip so I knew what to expect but was still disappointed. The location was good and the staff were as helpful as possible but that was about all. I only stayed here a second time as there was nothing else available at the time of booking.

There appeared to be a light fixture in the center of the room on the ceiling but it did not work. The thermostat which was half hanging off the wall was set to heat centrally even though the temperature outside was around 70F during the day but opening the window allowed the smell of cigarette smoke from the street to enter the room (4th floor). I also smelled cigarette smoke in the hallway right outside of my room on several occasions. The bathroom was not nearly clean enough from day one (toilet odor) and I could always hear either the guests above me or the cleaning staff in the hallway in the mornings. The most annoying thing at the end of my trip was that the hotel did not have a luggage scale. They had a digital body scale which the girl at the front desk used by standing on it while holding one of my suitcases at a time then subtracting her weight which was not totally accurate. Unfortunately two days before I was going to leave the country I was informed that the digital scale had been broken by other guests and only thing left was an analog scale which was even worse. Fortunately my guesswork was correct and my luggage was not over the limit when I checked in at the airport.