El Privilegio de Tena

El trato, la cocina y la decoración.

El servicio tardaba mucho en atenderte; no obstante, eran muy amables

Staff very friendly and helpful. Restaurant not too bad, service was interesting and helpful, probably not really up to a 'premium' offering although did try hard.

We were in the most premium room they had, nothing else was available. Suite had only a small window that looked out into a backyard, (this is in the Pyrenees!). Room very cold on arrival, took a day to get it right. No hot water, took two days to get it right. Bathroom was in cellar below suite. Although very large, it was damp, the drain in the shower was blocked, water flowed on to floor, no light above bath though water cold in any case so unlikely to spend much time in it. All in all they had not worked out what is meant by 'premium/luxury', instead there was obvious size but little satisfaction and not much they could do about it because of poor design and materials (bathroom). Bedroom was ok, not really as big as it should have been for a suite.

el entorno paisagistico

que el sistema de calefacción de la suite fuera por aire caliente, que el ruidoso aparato estuviera en la cabecera de la cama y que el restaurante fuera malo muy malo y super lento