Extended Stay America - Washington, D.C. - Tysons Corner

Una alternativa barata a los otros hoteles de la zona

El precio era bueno, pero el alojamiento no es increíble.

Ojalá hubiera habido limpieza diaria y el acceso rápido a internet fuera gratuito. El desayuno no era genial, pero eso es de esperar en un lugar como este.

Great customer service but no washcloths!

I really wanted to be able to give an excellent view for this hotel because I thought the customer service was outstanding for the type of hotel it is. I don't know why, but typically when you pay less money the customer service goes down and it doesn't really make any sense to me. There were two issues that prevent me from giving great source of this hotel. First, I couldn't get a washcloth to say my life at this place. I asked for washcloths every day and if I got one I was lucky. When I said I needed more washcloths they might give me one or say they were there were no more washcloths. I pay 10 extra dollars for service and left a seven dollar tip for the housekeeper and a note on the bed saying I need more washcloths underlined, and they didn't leave me any! It was unbelievable and I can't believe that management is making The staff horde their washcloths and either give good customer service or run out of washcloths. And apparently the staff has decided to skimp on customer service and hold onto their washcloths so they have enough to leave one pathetic old washcloth in the clean rooms. Sorry I don't have time to edit this post. Please excuse typos. But great job on the consistently friendly and helpful customer service from the front desk regarding everything except for distribution of washcloths.