Encuentra vuelos baratos en VivaAerobus

Ventajas: We got VIP Boarding without choosing in advance.

Desventajas: Very little legroom, seats were not reclinable at all, not a single snack included. Cheap.

Ventajas: Nada

Desventajas: Todo, esta ojete

Ventajas: Tripulación bien. Comodidad Regular

Desventajas: Mayor atención y flexión de asientos

Ventajas: Able to fall asleep as soon as possible during my flight.

Desventajas: For starters, when I checked in I was charged for a damn carry on!?!? Super unexpected expense, and in my opinion wrongfully executed. I was told that I had to pay for my carry on or else I could not board the plane. When I asked why, he said it was over the limit, I weighed it and then he said, u have to add the other small bag too. — THE OTHER SMALL BAG WAS A BAG FILLED WITH SOUVENIR ITEMS PURCHASED AT THEIR AIRPORT PRIOR TO ME CHECKING IN! I explained that and of course nothing happened. The viva aerobús person that ran the register is called Jose A. Carrizo #21 badge. 31/12/2021. - The problem is not the amount that I paid, but the fact that customers before me were not asked to pay, even though I could clearly read the numbers on the scale as they weighed it. My bag weighed 10 kg exactly. i weighed it when I packed it. And the other bag was a bag used to carry around souvenirs from the airport. I think this was a bad way to do business and I’m simply not happy about it.

Desventajas: Terrible turbulence and very uncomfortable seats

Ventajas: The flight attendants were great. They gave very good service.

Desventajas: The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible.

Ventajas: Nothing

Desventajas: Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life.

Ventajas: Airplane was clean, crew was attentive and made for a peaceful ride.

Desventajas: Boarding

Ventajas: Nothing.

Desventajas: Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services.

Ventajas: Que llegamos a tiempo y que el vuelo fue cómodo. El despeje y aterrizaje estuvieron cómodos.

Desventajas: Que no hay entretenimiento a bordo y que toda la comida cuesta.

Ventajas: Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine.

Desventajas: If at least water was provided for free.

Desventajas: 3 hours late

Ventajas: New planes, los cost, relatively on time

Desventajas: Checkin in, boarding, Seats, on board entertainment, food

Ventajas: They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!

Desventajas: The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!

Desventajas: Did not my luggage

Desventajas: I was early to aborde and I wasn’t allow to check in due to apprently being late

Desventajas: They weighed bags 3 times just to to to get money not for the safety of the flight

Ventajas: I liked that they got me to my destination alive.

Desventajas: The seats, being on time, docking at the right terminal so we didn’t have to bus to another terminal to go through customs, the food, the check in process... everything was sub par. For a thousand dollar ticket, I’ll never fly Volaris or Viva Aerobús again.

Ventajas: Flight itself.

Desventajas: Boarding an off boarding

Desventajas: Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass.

Desventajas: En general el personal es muy desatento y a veces grosero

Desventajas: seats don't even recline

Ventajas: La tripulación es muy amable

Desventajas: No cumple con los horarios

Ventajas: Cancelaron mi reserva sin explicación alguna, 3 horas antes del vuelo y nadie me quiere ayudar y sigo sin boleto de avión

Desventajas: Qué los quiten del mercado a viva aerobús por irresponsables

Ventajas: I didn’t get chance to flight . They changed departure time . At the first time when I showed up at my gate 17A , 50 minutes before the departure there was a lot of people waiting for flight to Hermosillo , not the Cancun. ( wasn’t any information about Cancun flight on information display) When I asked crew from desk about my flight to Cancun they told that I need to wait for announcement . I left for 20 minutes , when back 20 minutes before my departure time on my gate crew told me that my flight it’s gone. I didn’t hear any announcement about it. They didn’t change me for another flight , only the told me that they can change my ticket for the flight which is 18 hours later.

Desventajas: Everything need to improve

Ventajas: Nothing

Desventajas: Customer service

Ventajas: Flight in time

Desventajas: 1. Couldn’t do web check-in 2. When picked my seat in vivaerobus website , emergency seats were not indicated, as a result, i got exactly a seat infront of the emergency seats line. Not only my seat wouldn’t lean, it was also less than 90 degrees. I was terribly uncomfortable the whole flight!!!

Ventajas: on time

Desventajas: the overcharged me for a mistake in the name, so insulting.

Ventajas: Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles

Desventajas: N/A

Ventajas: Crew

Desventajas: Food and entertainment and leg space.

Desventajas: The flight was over 6 hrs late I arrived in the middle of the night... Never again!!

Ventajas: La comunicación es imposible .. nada se puede .. todo es problema ., aunque asista la razón

Desventajas: Todo .... el checkin en línea no se podía hacer y sin embargo te lo cobran en mostrador .. aunque es culpa de la empresa no poder efectuarlo .. las maletas no se documentan a su destino final .. en todas otras líneas si si es la misma .. que era el caso .. te documentan .hay que sacar maletas en

Ventajas: Con las personas que se documenta .. nada se puede .. aunque tengas razón .. todo es problema y

Desventajas: No es posible que no se pueda hacer el check in. In line .. y que te lo cobren en mostrador .., además al viajar en la misma línea .. lo lógico ( en todas las líneas se puede ) y que no te documenten el equipaje a su destino final ., y tengas que cambiar maletas en el enlace .la comunicación cerrada

Desventajas: We ran 5 minutes late and were not allowed to board our flight because there was NO ONE at the ticket counter to check us in... And just fly is saying that we cannot use our return flight tickets, so we have wasted almost $1000.00 Unbelievably poor service at the point!

Ventajas: The crew at the front of the airplane were friendly

Desventajas: When sitting at the back of the plane there were some girls with 3 beer cans each playing loud music and it woke up my child. I asked the flight attendant to tell the women to turn down there music and she said no she couldn’t do that if I didn’t like it to tell them myself.

Desventajas: Double assigned seat, crew was poor in communication and never explained or apologized.

Ventajas: Nothing.

Desventajas: My flight was delayed, and I missed all the other flights.

Ventajas: Almost 4 hrs of delay