Fanhams Hall, Exclusive Collection

The location and grounds were superb. Having breakfast overlooking the pond was very pleasant. Staff very friendly.

There were 2 bars but both were being used by 2 different wedding parties. No opportunity for drink in the bar.Had to walk across courtyard to rooms from reception- not good in sub zero temperatures.

Breakfast was very good and staff friendly.

standard room small. There were 2 weddings on the day and night we stayed so was unable to access the bars or eat there.

we weren't told anything about breakfast times so their for missed out the following morning. The room was booked a superior double room but could see what made it this, bed was a bit uncomfortably but ok. The bath room was very modern with one small down side the size of the sink. it was barrly deep enough to have a proper wash.,

The hotel is lovely

Staff were not so good. We left a phone in the bar and one of our associates handed it to the barman when we eventually got it back the sim card and battery was missing, the hotel manager would not call the staff in question that had the phone to come back to the hotel so we called the police. Another lady in our group her handbag went missing again the police were called half an hour later the bag turned up by a member of staff. When the tables were being cleared a camera went missing, that never turned up, again reported to the police.