Ventajas: "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."
Desventajas: "The most leg room of any flight I have been on. Seat comfort was the best. The service was excellent."
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Ventajas: "Boarding services"
Desventajas: "On-line cellphone app interface in mandarin version could be better."
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Ventajas: "Food, professional staff and crew"
Ventajas: "The great service and comfortable flight"
Ventajas: "Comfortable flight"
Ventajas: "Service was great. Food was good."
Ventajas: "Flight attendants friendly and helpful."
Desventajas: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Ventajas: "Short flight"
Desventajas: "Dont have lots of option on movie"
Ventajas: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Desventajas: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Ventajas: "Everything was on time, the food was great, and the service excellent."
Desventajas: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."
Ventajas: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Desventajas: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Ventajas: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Desventajas: "Old aircraft, tiny seats"
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Desventajas: "Delayed flight departure and arrival"
Ventajas: "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
Desventajas: "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
Ventajas: "Seats reasonably comfortable, service decent"
Desventajas: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Ventajas: "Same as above"
Ventajas: "Plane was clean, staff very friendly"
Desventajas: "Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh"
Ventajas: "The food.the teem"
Ventajas: "Food and assistance"
Ventajas: "Cleanliness and professional crew."
Ventajas: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Ventajas: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Ventajas: "The food was delicious. Stewardesses awesome."
Desventajas: "Ths length of the flight, but that is normal."
Ventajas: "I loved the aircraft and the great service. They offered great food and the service was fast"
Desventajas: "Everything ok"
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "Had a fantastic time, it exceeded my expectations."
Ventajas: "Service was great"
Desventajas: "Cleanliness - not as clean as outgoing flight"
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
Desventajas: "Food was just ok"
Ventajas: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Desventajas: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ventajas: "Child friendly with special requests meals. Very accommodating FAs. Always efficient from checkin to boarding. Smooth ride. Great inflight entertainment. Good food. Hot meals all the time. Very Good customer service. Would love to fly Korean Air again."
Desventajas: "Flight delayed 6h Terrible"
Ventajas: "Clean rest rooms Friendly attendants comfortable leg room"
Desventajas: "Very limited entertainment options for such a long flight, IAD to Seoul"
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Ventajas: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
Ventajas: "service, food and great staff"
Desventajas: "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
Ventajas: "Service counter check in was very helpful"
Ventajas: "The beautiful and friendly air syewardess."
Desventajas: "Not comfortable sitting on the cramped seat."
Desventajas: "There was no wine available"
Ventajas: "Good food, friendly staff, great service"
Desventajas: "The seats could be bigger"
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "No additional comment"
Ventajas: "The crew was amazing. The meal choices were great !"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "they assisted my aunt very well all through out her flight"
Ventajas: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Desventajas: "Really no complaints"
Ventajas: "Flight experience in JAL is excellent."
Ventajas: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Ventajas: "Inspire of bad weather, the pilot executed a perfect landing !"
Ventajas: "Excelent good service.Staff are friendly."
Desventajas: "Almost i like everything"
Desventajas: "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"
Ventajas: "Food was excellent and service came frequently. In-flight entertainment was amazing."
Ventajas: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Desventajas: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
Ventajas: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Desventajas: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
Ventajas: "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
Desventajas: "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
Ventajas: "Crew was polite and courteous, spoke multiple languages, they came around multiple times to offer beverages, pilot/staff kept us informed about reason for delay to gate, arrived earlier than expected, usb charging available, bathroom was cleaned multiple times during flight, clean bathroom, and there were toothbrushes/sanitary pads available in the bathroom, and enjoyed that they had Haagen Daaz ice cream."
Desventajas: "The pocket in front had no room to put a drink/bottle. Food was relatively better compared to other airlines but okay. Movie selection was good but compared to other airlines has less."
Ventajas: "service was excellent. Seating was OK in spite of it being economy."
Desventajas: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Ventajas: "The crew was excellent and the gluten free meal I requested ahead of time was the best airline gluten free meal I've ever had!! :)"
Desventajas: "Plane was very hot"
Ventajas: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
Desventajas: "Food can be better."
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "Friendly and respectful staff, great meals, tasty!"
Ventajas: "The staff tried to accommodate all of our needs. Everyone was polite and friendly."
Desventajas: "Food was not the worst but not so great"
Ventajas: "The food, the movies and games were really great. There should be more games, though."
Desventajas: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
Ventajas: "Very good premium economy seats and airline service was excellent - highly recommended"
Ventajas: "Good service, good food. On time arrival. Comfortable seats. Great airline."
Ventajas: "Staff was great and plane was clean"
Desventajas: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Ventajas: "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"
Ventajas: "Everything was perfect - crew, food, service, comfort, entertainment."
Ventajas: "The most polite and attentative flight attendants and great food options."
Ventajas: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
Ventajas: "Food and drinks"
Desventajas: "Same thing as above"
Ventajas: "Overall flight was comfortable and staff was friendly."
Desventajas: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
Ventajas: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Desventajas: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."
Ventajas: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Desventajas: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
Ventajas: "Premium Economy had good seating space and leg room."
Desventajas: "No wifi access"
Ventajas: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
Ventajas: "Food was really good!!! It was way"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Excellent service"
Desventajas: "Not a lot of vegetarian options"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Very nice"
They wouldn’t let me board because Japan changed their entry policies and I did not get notified. Had to wait another day, pay rebooking fees and miss my family that I haven’t seen in 4 months. TERRIBLE!!
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Wonderful food and service"
Ventajas: "Crew - excellent service orientation"
Desventajas: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
Ventajas: "Crew members was very polite and food was good"
Desventajas: "seat is quite small."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Service Quality"
Desventajas: "Seat does not recline"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Ventajas: "Crew is awesome and nice"
Desventajas: "The seat was extremely uncomfortable."
Ventajas: "Pleasant crew, good food. Standard flight as one would expect."
Desventajas: "Nothing. It was perfect. Comfortable, cute stewards"
Ventajas: "The service from the check in to the flight attendants were excellent. both flights were on time and the flights were very smooth."
Desventajas: "the plains were older and their chairs didn't recline too much, which gets a little uncomfortable during very long flights."
Ventajas: "Great service by the crew! Excellent food and flight was on time,"
Desventajas: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Ventajas: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Desventajas: "Very limit kids entertainment"
Ventajas: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."
Ventajas: "easy check in."
Desventajas: "can't choose my own seats."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Aircraft menu and service"
Desventajas: "Aircraft seat pitch"
Ventajas: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Desventajas: "Width of the seat for me was bit tight when in a flat bed position."
Desventajas: "No opción de español"
Ventajas: "Staff was pleasant, food was good, decent movies overall."
Desventajas: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Desventajas: "meal choices"
Ventajas: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Desventajas: "The food. Though it's Halal but very poor quality you should have to improve it."
Ventajas: "I like the food, service, and punctuality."
Desventajas: "Nothing I do not like"
Ventajas: "Service and food"
Desventajas: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Desventajas: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Ventajas: "Great flight"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good service."
Desventajas: "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."
Ventajas: "Everyone is super nice."
Desventajas: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
Ventajas: "Very attentive, professional crew."
Ventajas: "service and comfort in Premium economy"
Desventajas: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
Ventajas: "overall clean and comfortable, service is great"
Ventajas: "Staff was nice and attentive"
Desventajas: "Uncomfortable seats. Don't recline. Could use more film choices."
Ventajas: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
Ventajas: "Everyone staff member was friendly and helpful. Dinner was great."
Desventajas: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
Ventajas: "The crew was courteous and helpful. The food was good. The seat and bed comfortable."
Desventajas: "There was really nothing to dislike. The video choices could be more imaginative."
Ventajas: "The padding seems inadequate especially for medium and long hauls. It hurts sitting in the seats after 2 hours into the fight."
Desventajas: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
Ventajas: "Food and service"
Desventajas: "Nothing in particular"
Ventajas: "This can be relative but compared to USA airlines, most international airlines are so much better. ANA - the service is great - attractive, good looking flight attendant like the way it was back in the 70-80's., food was great and a wide selection of movies. For a 16 hour flight, ANA is the way to go."
Los asientos son un poco estrechos
Ventajas: "Amazing crew Thank you"
Desventajas: "better in-flight entertainment movie options"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Great crew, amazing food."
Ventajas: "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
Desventajas: "More movie choices. Game choices and cartoon series for kids"
Desventajas: "I tried to cancel the flight more than 14 days before the flight and you didn't let me. I couldn't fly that day and i have not received a refund"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Staff friendliness, leg room"
Desventajas: "No sleeping eyepatch"
Ventajas: "Cabin, seat, and aircraft comfortable but not at all luxurious."
Desventajas: "Service was really bad, the toilets were filthy; in this regard probably the worst business class experience in recent years."
Ventajas: "Same as above"
Desventajas: "Same as above"
Desventajas: "Flight was delayed by 10 hours less with less than 24 hours notice. Had to call Asiana to change flight to a 1 stop flight (original flight was nonstop). Flight to Seoul from New York was also delayed by 8 hours and I ended up having to spend ~$70 for hotel/taxi due to arriving in Seoul past midnight. Horrible experience both there and back and don't think I would ever take Asiana again."
Ventajas: "Upgrade to business class"
Desventajas: "No alcohol"
Ventajas: "the beautiful and polite crew"
Desventajas: "seats lack of cusion"
Ventajas: "The crew was exceptional"
Ventajas: "The crew was kind. The Meal was great. All good."
Ventajas: "The attendants were very nice and the food and drinks service was good."
Desventajas: "The seats are pretty uncomfortable."
Ventajas: "the very punctual flight"
Ventajas: "Korean BBQ"
Desventajas: "No power outlets on a 14 hour flight! No wifi. Tinynild screens."
Desventajas: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
Ventajas: "Food was excellent at least some of the time. And pretty good the other times. It was also nice to get slippers/"
Ventajas: "Asiana es lo mejor"
Ventajas: "Food is excellent with great choices and tasty snacks inbetween meals. Staff are short friendly and go above and beyond. Bathroom amenities are good and always clean."
Desventajas: "Entertainment options are limited. The movies and tv selection is small for long distance flights."
Ventajas: "The Korean dinners were fine. Good last minute exit window seat"
Desventajas: "There should have been more snacks during the flight for the passengers to nosh. Cathay Pacific would have trays of goodies for people to take and the attendants would bring cup noodles and water upon request. The mid flight pizza sliver was a joke. The movie choices were limited."
Ventajas: "They made sure everyone was happy with all service."
Ventajas: "Access to restrooms through out the plane should be encouraged to avoid traffic by users in one particular area"
Ventajas: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Ventajas: "Both of my roung trip got delayed for about an hour. The service was very so so compared to Korean Air. I couldn't get tickets through Korean Air because of no ticket available but next time I will definitely look forward Korean Air only."
Desventajas: "Just about everything."
Ventajas: "The service and the food"
Ventajas: "Great bassinet for baby Excellent entertainment"
Desventajas: "Terrible food, not enough food given the long haul distance, not enough water provided"
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Ventajas: "Crew was very helpful"
Ventajas: "Great service, comfy spacious seats, decent meal service"
Desventajas: "Food was a bit bland"
Ventajas: "Great service"
Desventajas: "Dirty plane. Floor and tables not cleaned."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "The service and experience was excellent"
Desventajas: "I only wish the seats were more comfortable for such a long flight. I understand that the length of the flight cannot be changed… It is just difficult to set the entire time. I wish the premium seats cost less so that I could afford to lay down"
Desventajas: "No good Korean movies to watch."
Ventajas: "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
Desventajas: "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
Ventajas: "The crew was lovely and very helpful. They were attentive and constantly providing beverages. The films were nice and a large selection. The food was delicious and it was overall a lovely flight which was nice since it was over 13 hours in length."
Desventajas: "It would have been nice for slightly more space but it is definitely not the most cramped economy class I have sat in. Additionally, it would have been nice to have different movies from my flight to Seoul but there is so much too choose from that this is not a real issue either."
Ventajas: "Crew was friendly"
Ventajas: "My travel with asiana is excellent. The crew are so professional and helpful..except for boarding need to be more organized.."
Ventajas: "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."
Ventajas: "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."
Ventajas: "THE staff were really nice and kind."
Desventajas: "Not enough snack small amount of wine usually you get 1 small bottle. NOT enough movies choice. No control on the air over your head."
Ventajas: "Everything was great, to be honest. If this was 3, 4 years ago, I'd have given it 5 stars across the board without hesitation."
Desventajas: "No wifi on the flights means I'm limited to working offline and Asiana's IFE system, which was amazing but had limited selection."
Ventajas: "I like how they gave us an empty seat in the middle."
Desventajas: "The food wasn't that great. It was better on the way in. Boarding took forever. It didnt seem like they came around with beverages."
Ventajas: "seats are comfortable for being economy"
Desventajas: "food was not great as used to be and for a long flight not to have extra snacks options its a bit hard."
Ventajas: "Crew was attentive and the food for economy was good."
Desventajas: "13 hour from Seoul to NYC and the crew never once went into and took care of any of the four bathrooms in the lower cabin in economy class. On the flight two weeks before from JFK - they did a great job on the bathrooms.On both flights there was no need for the constant interruptions telling us to put the seat belts on. Just turn on the light no need to make an announcements in two languages."
Ventajas: "Crew and ground Staff were very helpful and friendly"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Delayed too much except that, everything was good"
Desventajas: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"
Ventajas: "All no!"
Desventajas: "Seats are too close!"
Desventajas: "Don't delay"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Ventajas: "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
Desventajas: "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."
Desventajas: "Same as before. Dirty and smelly. Food was ok."
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Ventajas: "the flight was on time"
Desventajas: "the sound system on my seat was broken so I couldn't watch movies except"
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "On time. Got an isle seat."
Ventajas: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
Desventajas: "Older entertainment system but not a big issue on a short flight."
Ventajas: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
Ventajas: "Great airline, punctual, attentive"
Ventajas: "The staff was attentive to fixing the problem after it happened three times."
Desventajas: "TV monitor was broken and I could not use it for several hours"
Ventajas: "caring flight attendant went extra mile to move people into better seats if they were available."
Desventajas: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."
Ventajas: "Flight comfort, plane, staff. Overall a perfect travel experience."
Desventajas: "Mango desert...that’s all."
Ventajas: "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
Desventajas: "Would have liked to have been offered a beverage more often"
Ventajas: "Overall was great, smooth flight and great service."
Desventajas: "Seating in coach was really tight and during my trip in Hong Kong, I had to be hospitalized"
Ventajas: "Excellent crew and nothing to complain apart from the economy seats being a bit stiff."
Desventajas: "Got stomach ache after eating the food."
Ventajas: "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
Desventajas: "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"
Ventajas: "Crew were nice."
Desventajas: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."
Ventajas: "not a full flight so obviously more comfortable"
Desventajas: "did not like having to deplane then reboard"
Desventajas: "No Wifi on a 16 hour flight is simply stunning to me."
Ventajas: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Desventajas: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."
Ventajas: "Very good service and comfortable plane"
Ventajas: "Easy check in, and a pleasant flight! Thank You!!!"
Desventajas: "I personally don't like how you can't choose seats until check in. Although the food menu states that noodles and snacks were available upon request, we were turned down several times when we requested. Food served, especially main entree, were barely edible. It was probably the worst airline food I've ever had, and I travel very frequently. When we arrived back at JFK from our trip, it took over 2 hours for our luggage to arrive at baggage claim."
Ventajas: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."
Ventajas: "I would like most of the employees of Cathay Pacific works in your company, they are very nice and also very kind to treat customers and kindly help us to solve problems during our traveling. I really appreciated. and I can say nothing but many thanks to all of Cathay Pacific employees. Ying Tao, SUN"
Ventajas: "The crew was very attentive directing us to other bathrooms as needed. Sitting at the bulkhead helped a lot"
Desventajas: "The baby meal is ideal for infants between 6 and 12 months of age"
Desventajas: "Need a little extra leg room"
Ventajas: "Food was incredible and the staff were so accommodating! Absolutely loved it!"
Ventajas: "Everything went us per schedule. The staff nice and polite."
Desventajas: "The seating is too cramped ."
Desventajas: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Ventajas: "Good communication about departure delay, check in was fast and efficient."
Desventajas: "I had to ask crew repeatedly for a simple snack, meals were very slow to arrive, entertainment system we'd glitchy, food was just ok."