Puntuación de los viajeros
2.0
My problem was booking through kayak. It was not clear rental location was not at airport. I went to airport location and waited in line to find out I was at wrong location. We waited an hour only to find out the location I needed had already closed for the night. Lady was very helpful at Avis. Archaic computer crashed 3 times and my dot matrix paper printout had to be hand initialed. Wow Avis is it 1989? No thanks kayak.Opinión del 29 may. 2023
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6.0
The tank was empty. Had no idea how far I could go and being unfamiliar with the area had to get off highway and find a gas station. When I asked about it I was told to refuel where where I thought the fuel gauge was when I got in the van. So I am bringing back on E. I put in one gallon when I reached my destination. The staff was fine. The location far from the airport (Raleigh). The car was semi-clean. I wanted a smaller vehicle but all they had were vans so spent more money on gas.Opinión del 29 mar. 2023
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2.0
We were not told prior to picking up our rental that there would be a large deposit along with the price of the vehicle. This would have not been an issue had we been informed so we could be prepared. They would also not let us split the payment on two cards. Therefore not being able to pick up the rental before they closed. Like I said, it wouldn’t have been an issue had we been informed prior to driving to the rental location.Opinión del 11 oct. 2022
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2.0
Rude staff at Raleigh airport AVIS/ Busget. Gave me a crappy car even though I insisted I have a toddler and plan to drive over 12 hours to Canada. USD $315 was charged but they didn’t even bother checking my air pressure.Opinión del 4 oct. 2022
opinión de![kayak]()
2.0
One hour and ten min wait time to pick up the car.Opinión del 27 jun. 2022
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2.0
The car that I was supposed to pick up was not available. The lady at front desk (who claims to be the manager) was rude and didn’t care. This is the worst experience and I will NEVER go back to this place for a car rental. I also told all the people in my group who were picking up the car with me what happened and none of them would ever go there!!Opinión del 18 jun. 2022
opinión de![kayak]()
10.0
Everything was good other then the car was dirty when I picked the rental had to take it throw 2 car washOpinión del 10 may. 2022
opinión de![kayak]()
2.0
I booked a 12-passenger van, confirmed the reservation the day before, and then showed up and they did not have any available and only had smaller vehicles. Absolutely awful experience that did not meet our needs. Exceptionally frustrating considering the extra effort I went through to confirm everything was ready the day before. Will not use again.Opinión del 27 abr. 2022
opinión de![kayak]()
10.0
People at the desk were very friendly and accommodatingOpinión del 26 abr. 2022
opinión de![kayak]()
2.0
They called after hours the night prior to pickup saying they had no cars available. If they can’t support customer reservations, they should minimally give enough notice to pursue other choicesOpinión del 14 abr. 2022
opinión de![kayak]()
2.0
The lady was very rude and I will never use this service again!!Opinión del 4 abr. 2022
opinión de![kayak]()
2.0
Called me the night before my trip to say there was no car. Horrible.Opinión del 4 abr. 2022
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