Reserva autos de alquiler de Enterprise en Atlanta

Ventajas: The only thing decent was how easy it was to drop off. Terrible experience otherwise.

Desventajas: When we made the reservation online we chose the airport as our pickup location. Only to find after traveling and taking the shuttle to the car rental place; it was another location 30 minutes away!! That’s insane. So we lost our rate. Enterprise wouldn’t honor the rate we booked for. Had to pay almost double. And we’re told we wouldn’t make it to the other car place in time. Kayak should of known better when we entered the airport as a pickup location.

Ventajas: Absolutely nothing.

Desventajas: I made a reservation and paid $25 (both ways!) to travel by Uber from airport ATL to the off-airport store. Enterprise had no cars that day and may have some the next day and advised I could wait. They took my reservation and wanted me to wait after taking and confirming my reservation? Are you kidding. I would like a refund of the $50 it took to travel round trip from ATL. Until I develop Alzheimer's and forget this incident, I will never rent from Enterprise again. Never! Ever!

Ventajas: Nothing

Desventajas: They were so rude. One rep almost hit me with the door on the way in. He was rude telling me that they had no cars available. Didn’t even want to help me explore other options, even though I had a reservation.

Ventajas: Friendly staff at pick up and lower price than I expected. But then charged higher price at drop off! WTF? That Sucked! I called and talked to the staff at that location in Duluth,GA and they would not work with me to reverse the extra money I was charged. Also the car had a broken windshield wiper switch and I had to hold it the during the massive thunderstorm for over 1.5 hours while I drove. Very dangerous not to have both hands on the wheel in a massive rain. Not to mention light care and bad brakes. Test your cars before someone gets hurt! I will be NOT be considering Enterprise nor any affiliated rental car companies in my future rental cars and searches.

Desventajas: see above #IWillNeverRentEnterpriseAgain

Ventajas: Nothing

Desventajas: They didn’t have a car for me when I got there. Had to wait for an hour. The car they gave me was nasty, had Cigarette Ash everywhere. Stunk like smoke. Tire needed air everyday. Oil filter light was on. Only had 1/4 tank of gas.

Desventajas: Better customer service. I had to pay them to do their job. Car was not ready and I had to delay my trip 3 hours. Called to complain and took 16 days for someone to call me back about it.

Ventajas: when I arrived they didn't have the car I reserved even though it was quote on quote reserved. not only that they put me in a car that wasn't even in the same class as the car I reserved which was a sedan they gave me an SUV that I did not want with no other option's

Desventajas: if they had the car i reserved

Ventajas: The agent we worked with at the Enterprise location was very nice and worked hard to be helpful.

Desventajas: Unclear on website that the car rental we chose was offsite. Quite a bit off site. A $38 Uber ride to pick up car that they did not have. The car we thought we were renting was unavailble. No explaination given as to why the car was unavailable. We ended up dropping off car at another location and then had to again hire an Uber to get to the airport.

Ventajas: I got the car fast

Desventajas: I got a Van instead of a compact.

Ventajas: I was not able to get to get the vehicle

Desventajas: Everything