Ventajas: Treated very poorly, right from the start the girl thst checked me in was rude. I had a temporary license extention from DMV and she was giving me a hard time. Then they wouldn’t accept my EDD Card issued by state of California
I made a complaint to Enterprise regional manager but have not heard back with an apology
Desventajas: Customer Service improvement is needed through coaching and training
Desventajas: Less fragrant cleaning agents
Ventajas: The staff were helpful and knowledgeable.
Desventajas: I can't think of anything. This is the way a rental car agency should always work.
Ventajas: There were lot of people to help me and all of them were friendly and had a very good customer service. Clean office. Convinient.
Desventajas: No shuttle service on Satuday.
I Always go with Enterprise These Days
Ventajas: Our service center on Auto Park Way has excellent young men working there who always try to help the customer. Each experience with them has been a good one. In particular, I reserve with Adam there and he is very friendly and helpful to customers. I will use enterprise again in the future which is quite often due to my business.
Desventajas: I resrrve with Adam there and he is very friendly and helpful to customers. I will use enterprise again in the future which is quite often due to my business. In fact, I have a reservation in Michigan this coming week. Thank you.
Ventajas: My original reservation was cancelled by mistake. But enterprise went out of their way to find me another vehicle. It was even better than the one I booked and a little cheaper.
Ventajas: They had trouble locating our reservation, but eventually got it right.
Ventajas: Everything's was smooth. I got there they were all ready for me. It took me less then 2 minutes to do the paper work and in total 5 minutes to get keys and drive away! Thank you ☺️
Ventajas: The car was Perfect! Comfortable and Nice
Desventajas: It was pricey!
Rental met expectations
Ventajas: There were no surprises, no presssure for upgrade or add ons. Reservation was done a day in advance and there were vehicles available to pick.
Nice, a bit pushy.
Ventajas: The individual who rented me the car was polite and helpful, but was too pushy for me to get their insurance. He spent 15 minutes trying to convince me to get even the basic package. Also, when we filled our car up for the first time we noticed it only filled to 3/4 of a tank and wouldn't take anymore. Not sure if this was a faulty gas Guage or what the situation was.
Great customer service
Ventajas: I was stuck in line behind several problem customers, that took up A LOT OF TIME. As a reward for my patience and a little Xmas present, they upgraded me from a bottom-of-the-line tiny car to a massive SUV for no additional costs. It was such a huge help having the extra room for our luggage and Xmas gifts.
Desventajas: The office was observing holiday hours that were not reflected on Kayak. My reservation was for noon but the office was closing at noon on Xmas eve. I was the second to last customer served and JUST made it on time. There were people after me who also had reservations for noon and were turned away. Kayak should keep up to date with special office hours.
En promedio, un auto de renta desde Enterprise a Escondido cuesta $46 por día.
El tipo de auto más reservado desde Enterprise en Escondido es Económico (Hyundai Accent o similar)
Enterprise tiene 2 puntos de renta en Escondido. Echa un vistazo a nuestro mapa de puntos de renta de Enterprise y encuentra los mejores autos de alquiler cerca de ti.