Hoteles en Panajachel

Ventajas: Bed was the best I've come across in Central America. The dorms have partioning walls and curtains so it's almost like you have your own little room so great privacy. The place was absolutely spotless, and the Japanese owner was very pleasant and helpful. The showers, I almost cried with happiness as the high pressure hot water that came out of it. Great security also with CCTV monitoring the very large lockers.

Desventajas: The only thing about this hostel is that the atmosphere is a little dead, it's not exactly a party hostel and you don't really socialise with other guests but fantastic for a good night's sleep. It is also a little out of the way to walk to town, it's like manageable but like a 30 minute walk to do most of the good stuff.

Ventajas: It is clean and well run. Breakfast is svailable.

Desventajas: No complaints.

Ventajas: Excellent value. I stayed in a dorm room that only had 3 beds, each divided by a wall, with curtains you could draw for privacy. That's luxury as far as privacy in a dorm goes. The owner was super helpful and attentive. Free drinking water and a kitchen to use. Good Wi-Fi. It's not exactly a super social hotel/hostel but I managed to meet a few nice people. Location is a 15-25 min walk from anywhere in the downtown area which I personally like. It's incredibly quiet and peaceful in the evenings which is something you likely wouldn't get staying closer to downtown.

Desventajas: For the price? Nothing really.

Ventajas: la atención del dueño y el apoyo fue excelente, me gusto mucho el área familiar donde puedes compartir con la familia o amigos, leer un libro fue una muy bonita experiencia, FELICITACIONES!!!!

Ventajas: It is a nice and quiet location and easy to get to central Pana.

Ventajas: Estaba limpio y buena atención pero las habitaciones son pequeñas. Eso sí por el precio no se puede exigir mucho.

Desventajas: El barrio es un callejon

Ventajas: Rooms are very nice and clean and comfortable. The shower was great with warm water and very spacious. Wifi strong. Staff very friendly. Value excellent!

Desventajas: The location is not great as it is quite a but out of town. There was no breakfast available when we were there.

Ventajas: Very good privacy, free bikes, clean up to Japanese standards. Good value. Committed owner.

Desventajas: A bit of walk from city centre, but can easily walk to Sta Catalina

Ventajas: Great value for money, nice to be slightly out of the main tourist area, still lots of local restaurants around. Great clean room and bathroom. Hot water in showers. Nice outdoor area to sit and free tea and coffee all day!

Desventajas: Couldnt use the guest kitchen between 7.30am and 9.30am which is usually when everyone would want to eat breakfast! Cost of buying breakfast at the hotel was too much.

Ventajas: The cleanest rooms with great comfort I've ever seen in dorms! Nice to have a little privacy with the curtain, and also everyone has a private table with the light and a chair. Shower is really hot, which is an exception around Lake Atitlan :) Breakfast is delicious

Desventajas: Location is really far from everything, even morning coffee you won't find around unless you walk 20 min. Coffee in Hotel el Sol is baaaad, its just a colored water, sadly

Ventajas: This Hotel is a great option in Panajechel for travellers who enjoy calm and quiet. The Hotel is nicely presented and so very clean! The dorm had 3 beds seperated into cubicles by walls and curtains when the owner could have easily put 6 bunk beds in the same space. Comfortable mattresses, plenty of powerpoints, a desk and lamp in the cubicles - great long-term option if you are studying in Pana. A dedicated shower with good pressure and hot water for the dorm, big lockers (byo lock) which can fit big backpacks, and a toilet outside the room with handsoap! The kitchen is well equipped but note some equipment (e.g toaster and microwave) is only for the use of the restaurant ran from the same kitchen and guests are asked not to use the kitchen between 7:30am-9:30am (breakfast hours for the restaurant). This is a good base for a trip to Chichitanengo for the Sunday market - using chicken buses, get to Los Encuentros (QTZ 5.50) for a regular chicken bus to Chichi (QTZ 5). If this hotel had more of a guest's garden area with plants and hammocks to relax in, I would have stayed 3-4 nights easily.

Desventajas: With plastic pollution a huge problem in Central America, it would be great to see this Hotel remove the styrofoam cups and plastic teaspoons provided for the complimentary tea and coffee and replace them with reusable washable cups and spoons. -Some CRC on the door hinges to stop the squeaking which wakes guests when opening the door. -A supply of clean tea towels in the kitchen to dry dishes. -Quite a walk from the 'Centro' bus stop if you are carrying a heavy pack but still do-able in 20-30mins. Or a QTZ 5 tuktuk ride.

Ventajas: La atención del administrador y el desayuno.

Desventajas: En general todo estuvo bien.

Ventajas: Muy cercano al lago, bien jardinizado, excelente desayuno con vista al Lago Atitlán, con salida a calle Santander que es la más animada de Panajachel. Tuvimos un detalle inicial con la habitación que el encargado, don Gustavo, solucionó inmediatamente con gran eficiencia, profesionalismo y cordialidad.

Desventajas: Aunque se pague un poco más, recomiendo escoger las habitaciones del sector más cercano al lago antes que las de llamado sector colonial. Todas están muy bien, pero hay diferencia.

Desventajas: Being 6 ft, 2 inches I need a bed without a footboard. Didn't have that at this hotel.

Ventajas: La ubicación excelente

Desventajas: La cama está sobre una base de madera en la cual estuve golpeandome los pues toda la noche

Ventajas: La atención y amabilidad.

Desventajas: El aire acondicionado de la habitación no funcionaba

Ventajas: Hotel is very nice and clean. Location is perfect, right in front of the lake and with a spectacular view. Hotel staff were very kind and always trying to help or see if we needed something.

Desventajas: Everything was fine.

Ventajas: Very amazed with hospitality, personnel and the entire place

Desventajas: Air conditioning control had no letters left on it, so was very difficult how to work out

Ventajas: The service in the restaurant

Desventajas: The difficulty in shortening our stay.

Ventajas: La ubicación cerca del lago, lo hace un lugar confortable.

Desventajas: Las camas de las habitaciones son duras.

Ventajas: The view across Lake Atitlan can not be beaten, the hotel was well situated, allowing easy access to the lake and the interesting towns elsewhere around the shores. The rooms were comfortable and spacious and ours opened onto a narrow but well kept strip of garden. This was on a raised level overlooking the beautiful lake. The bathroom was a little small and dark but functional. The staff in reception were very good and helpful, particularly in assisting with transfers to and from hotel and arranging a tour of the small towns on the other side of the lake.

Desventajas: The food was quite good in the restaurant but the hotel does cater for large tour groups, something we prefer to avoid. Not sure about security, particularly in the restaurant. Panajachel is over touristy and in retrospect I would not have chosen it as a place to stay, however I would definitely recommend Lake Atitlan as a place to visit.

Ventajas: Ubicación y atención

Desventajas: Los a/c de ambos cuartos no enfriaban. Nos trajeron un ventilador para ayudar. Pero no funcionaban.

Ventajas: The location. The grounds were breathtaking. It was just as I expected. Our team was there for a one night rest after our mission trip in Chichicastanengo. It was perfect for some rest and relaxation.

Desventajas: Problemas de energía y no tienen ninguna planta de energía, no pude dormir con el A/C.

Ventajas: La vista

Desventajas: Tuve muchos inconvenientes: 1- No habian colocado las toallas 2- Sali a cenar y al regreso no había nada en el lobby, para solicitar toallas en este caso 3- Las luces del pasillo literalmente molestan al dormir 4- Abanico de piso que no se puede usar como debe ser 5- luego de hacer checkout me retiré al tour, a los 15 minutos llamo para decir que se me quedó mi cargador y bateria de la camara. Luego d revisar me dicen que lo guardaran, llego luego del tour y no sabían nada al respecto, me hicieron esperar mas de 30 min, hasta que revisaron en una gaveta enfrente de la recepción y estaba ahi mismo.

Ventajas: Very varying standard on the rooms, some are gorgeous with lake views, some are gloomy and dull - and if so, very expensive. But the hotels location and views from the garden and lakeside is unbeatable.

Desventajas: Stayed in two rooms, one of which was really not nice and not at all value for money - and did not comply with what I booked and was promised. Changed later at a second visit and got a wonderful room.

Ventajas: Limpieza, comida, atención

Desventajas: Costaba regular el agua caliente y el agua fría en las regaderas. Además, tiene un olor no muy agradable.

Ventajas: This place is amazingly beautiful, right on the lake and has loads of beautiful Flower and fruit trees. The place is well maintained and we could see even a wedding happening on the day we were leaving. Staff is really helpful and our kids had lots of fun interacting with them. They also have small play area for kids, The photos on the site doesn't do justice to the beauty of this place, go there and you wont be disappointed.

Desventajas: I was only not happy with the slide and the swimming area on the lake, I notices there were lots of nails and metal wires on the ground which can hurt your feet while walking. I believe the staff never goes to that area as they are always busy with so many events happening there. The slide is also not in good condition and my little one got cut in his hand when he came down.

Ventajas: Vistas albLago

Desventajas: Mucha gente va a disfrutar de las instalaciones (piscina, jardines...) pagando una entrada parcial., eso hace que no sea tranquilo

Ventajas: La ubicacion en el lago es genial.

Desventajas: Deje unas gafas de sol en la habitacion y desaparecieron, en recepcion no (querian) sabian nada. Ademas no esta bien fumigado y me picaron varias arañas. El desayuno deberia ser mas internacional ni un triste croisant

Ventajas: The property is beautiful, with fabulous views of Lake Atítlan and the volcanoes. The staff works hard to keep the grounds beautiful. The breakfast buffet is amazing!! Especially on Sunday. Forget those “continental” breakfasts with maybe a waffle maker. Anything and everything you might want for breakfast, including freshly made-on-the-spot tortillas. Dinner was equally good, so good that we ate there every night. Very reasonably priced. The staff was friendly and helpful. And the sunset!!!

Desventajas: Sound carries easily between rooms, and from people walking by the room. We were in a “quiet zone” but it wasn’t.

Ventajas: Beautiful location, breathtaking views. New pool and additional rooms added.

Desventajas: Rooms were a little bit noisy on main floor lake/garden view, especially during breakfast.

Ventajas: Las instalaciones son muy bellas, el hotel en general una buena decoración, tiene una de las mejores vistas al lago, está cerca de la playa pública , el desayuno tipo buffet muy bueno, las instalaciones y todo el arreglo de exteriores muy bello.

Desventajas: El personal de recepción en la noche posiblemente talvez por la cantidad de huéspedes no prestaba mucha atención cuando estaba ahí. Además de que en la aplicación di todos mis datos porque me los pidieron al momento de llegar volvían a solicitar muchas cosas que ya había enviado por medio de la aplicación. Los de seguridad muy amables resolviendo dudas, y el personal operativo de la mañana y recepción era mucho más amables y atentos a lo que necesitaba uno a comparación de los de la noche.

Ventajas: La mejor ubicación

Desventajas: Es particularmente básico pero bien

Ventajas: The staff , the views and the gardens

Desventajas: The bathrooms in the rooms need more attention to cleaning

Ventajas: Los jardinero hermosos y el acceso al lago es maravilloso

Desventajas: Todo está excelente, muy bien cuidados los detalles

Ventajas: The location is great right on the Main Street in Panajachel. Breakfast is lovely and included in the room price. The staff is very helpful and accommodating.

Desventajas: It is definitely an older crowd that stays here. The parrot is cute but loud and annoying at times.

Desventajas: no hacen control de plagas, vimos cucarachas en la habitacion

Ventajas: Great location. The hotel staff is extremely helpful and friendly. Great "vibe" all around. We did end up spending a lot of time relaxing on the terrace.

Desventajas: From the description, I thought there was a private balcony with a view of the lake. It is a shared terrace with tables and chairs that you can use to relax. Unfortunately there is not a good view of the lake because there are trees in the way.

Ventajas: The place is clean and the staff very friendly. It’s close to the lake, 1 min walk.

Desventajas: There is a lot of outside noise from the street and it’s not easy to sleep.

Ventajas: La ubicación, personal amable en conjunto.

Desventajas: El desayuno fue servido tarde el último día (7h45 y el shuttle salía a las 8h). El hotel necesitaría una renovación en particular los baños.

Ventajas: Great location; great staff; very nice rooms; great food.

Desventajas: THE DOGS BARKING AT NIGHT COULD MAKE US GO ELSEWHERE NEXT TRIP. THEY WERE AWFUL AND VERY INTERRUPTIVE TO MY FILM CREW THAT IS SEEKING TO MAKE A FILM TO HELP PEOPLE THROUGH WORLD NEIGHBORS. I SLEPT THROUGH IT. MOST PEOPLE CAN'T. A real problem.

Desventajas: Pedimos que no se los hiciera el aseo de la habitación ya que llegamos muy tarde al hostal y no lo respetaron ingresaron y se llevaron nuestras toallas, llegamos a bañarnos y no teníamos toallas se las habían llevado. Lastima por que el resto de la atención y servicios habían estado muy bien, fue realmente molesto

Ventajas: Location, clean, amenities.

Desventajas: Price a bit higher in relation with value.

Ventajas: Me gustó la tranquilidad y la comodidad de la habitación

Desventajas: Las habitaciones son muy pequeñas.

Ventajas: El loro Paco

Desventajas: Habitaciones normales y servicio regular. No encuentro nada bueno a destacar. Cobran 10% adicional si pagas con tarjeta

Ventajas: Muy buena ubicación y muy amable el personal.

Ventajas: ubicación

Desventajas: habitacion un poco pequeña

Ventajas: Perfect. Pretty, clean, excellent location and great value for money. A nice patio and a little kitchen. There's even a washing machine.

Ventajas: Estaba limpio, el agua caliente salia rápido y muy bien de temperatura. Y la ubicación al fondo de la calle era muy buena para evitar ruidos que no fuesen los propios del establecimiento. Buen wifi.

Desventajas: Se rompió la llave de la habitación dentro de la cerradura al ir a cerrar la puerta, avisamos, nosotros mismos sacamos el trozo de llave con nuestras propias pinzas para ayudar. Al dia siguiente como agradecimiento por la ayuda, nos comunican que nos cobrarán la copia de la llave. No es por el dinero, es por el detalle HORROROSO a clientes que se han alojado tres dias ahí. Asumo la responsabilidad de una pérdida de llave, ¿Pero por romperse?, espero que a nadie se le averie un grifo, porque parece que también lo cobrarán. Por otro lado no estaría de más anclar el cabecero de la cama a la pared para evitar ruidos y golpes. Estaría bien poder pagar con tarjeta.

Ventajas: Servicio al cliente, ubicación.

Desventajas: Instalaciones son un poco viejas

Ventajas: La cercanía a la calle Santander

Desventajas: La atención

Ventajas: It has a great location

Desventajas: It's kinda hard to find it

Ventajas: Great location and value

Ventajas: Comfy bed, very hot shower with good water pressure. Cool decor. Beautfiul courtyard. They clean the rooms and change the towels and sheets everyday. Great value. The location is perfect in pana.

Desventajas: The staff wasnt really around and spoke very little english. Hot water shuts off at 9pm. No tv channels in english. Very little privacy/sound barrier between rooms as the window is to the open courtyard and you can hear everyone elses room. We were woken up by other guests every morning. There was no curtain in the bathroom so we are pretty sure that at night the next buidling over gets a free show.

Ventajas: Very clean. Great location, set off of the main drag enough to be quiet at night.

Desventajas: basic room, kind of expensive for the area.

Ventajas: The beds were so comfortable that my kids slept an extra hour. The property is beautiful and quiet. The shared kitchen was well equipped. We loved our stay with our three kids

Desventajas: Nothing

Ventajas: El servicio

Desventajas: No pude evaluar

Ventajas: Habitación y ambiente excelente

Desventajas: No cuenta con parqueo sino que es un cargo extra

Ventajas: Cercanía al lago. Y que nos guardaron las maletas antes del check-in y después de la salida hasta que nuestro transporte pasara por nosotros.

Desventajas: Que el agua del baño no drenaba, parecía una piscina.

Ventajas: El servicio a huéspedes. Buena atención.

Ventajas: What a delight! A friend recommended Casa Palopo to me, and it was the best! I stayed for three nights and was so sad to leave. Carmen and her team out do themselves to make guests feel welcomed and comfortable to enjoy their stay. They arranged transportation for me - both from the airport to Casa Palopo and to a hotel in Antigua, after my stay. Wilson, my driver, was great - always checking in on the temperature of the auto, the speed he was driving, if I needed to stop, etc. Casa Palopo also arranged a private boat tour for me - I loved visiting San Juan. Santiago was an interesting stop, but not as quaint as San Juan. The food and drinks were delicious - I ate almost every meal at Casa Palopo. I loved how when I was enjoying the lake views during my meal, my room would either be cleaned/made up for the day or prepared for the evening with the shades drawn and the bed turned down. One afternoon, the power went out for a few hours and the staff had candles spread throughout my room to ensure there would be light as the sunset. It was truly magical looking! I love the hotel's aim to be sustainable - from providing filtered water in a reusable carafe in the room to using stainless steel straws with drinks. A great next step might be to switch from small bottles of shampoo, conditioner, lotion to larger bottles that can be refilled.

Ventajas: La comida estaba excelente

Desventajas: Para llegar al hotel debes pasar una serie de obstáculos en vehículo como una ruta que esta en malas condiciones y también por el centro del pueblo

Desventajas: Poca ventilación en la habitación, no hay ventanas que se puedan abrir. Muy baja la calidad del guarda-ropa Todavia estaban colgadas las toallas sucias de los huespedes anteriores

Ventajas: Homey feel while still being luxurious and the staff are so kind

Ventajas: The location leaves you amazed. The decor of hotel is beautiful. We particularly liked the upper house rooms with your own pool area.

Desventajas: Not so much anything to dislike, but they will need to carry out maintenance to pool area soon. It’s starting to show it’s age.

Ventajas: Limpieza y buen servicio.

Desventajas: De asignar diferente signo de moneda en la aplicacion

Ventajas: Very relaxed with perfect service and beautiful views

Ventajas: Las terrazas

Desventajas: Muy obscuro mi cuarto

Ventajas: Las vistas

Desventajas: Muy caro

Ventajas: Everything. View, facilities, room, etc.

Desventajas: Prices on the restaurant are way too expensive for what they serve. Food is good, but the price is not justified.

Ventajas: The restaurant

Desventajas: I got food poisoning the next day from eating an Amatriciana. Not expected. And needed to leave early because needed to drive back to Guatemala City.

Ventajas: El servicio y buena atención del personal y la ubicación

Desventajas: No tienen A/C y la relación precio-comida

Ventajas: Todo estuvo perfecto, el personal súper amable y limpio, me cambiaron la habitación por una más accesible cuando vieron que era una persona con discapacidad y nos ayudaron a programar el tour al lago esperamos volver a visitarlos

Ventajas: In the middle of the town but quite-calm Pool in a very clean garden Staff very kind

Desventajas: Customers speaking at high voice around midnight lack of education No hot water regarding price is poor Neighbour in the early morning got problem with a young child we got the feeling it happened in our bedroom

Ventajas: Excelente ubicación, limpio, muy agradable. Tiene piscina.

Desventajas: La habitación es un poco pequeña

Desventajas: Not enough options for americans

Ventajas: Great place and fabulous location, complete satisfied with everything and will definitely consider staying there again.

Desventajas: N/a

Ventajas: La atención, la comida y la localización del hotel todo buenísimo! Además muy bonito y se presta para relajarse!

Desventajas: La única queja que tengo es que la piscina no es climatizada y nos congelamos

Ventajas: Esta en la mejor calle de Panajachel, el desayuno muy bueno y la atencion del personal SUPER! Recomendado al 100%

Desventajas: Todo estuvo genial

Ventajas: It’s a sweet respite right in the middle of the main drag in Pana. Nice pillows and a hot shower.

Desventajas: Internet was non existent! For a 4 star property this isn’t acceptable. Also, the top comforter was very dirty.

Ventajas: The hotel had nice grounds and pool and was very central

Desventajas: The first bedroom had black wet mould along the back wall which the bed was against .I was given another room .In this one the fan did not seem to work and the room was not as nice as the 1st room 3rd bedroom I was given was very nice but I had to stand on the bed on my tip toes and I am fairly tall to turn on the fan on the ceiling . There was no switch to turn on the wall fan only a short cord . However when you turned the lights out the fan went off . They did not want 5he fans to be used

Ventajas: Ubicación en la calle santander, cuartos amplios

Desventajas: La piscina estaba sucia, no la habian limpiado, tenian hojas e insectos.

Ventajas: La vista y la decoración del hotel. El área para asolearse y disfrutar de esa vista espectacular

Desventajas: El lugar bellísimo, el hotel también, creo que le hace falta mantenía. Ienyo a algunas áreas, ja comida exageradamente cara y solo vegetariana. El personal muy amable. Esl acceso para ir a lugares cercanos al área es únicamente por lancha y hay que regresar antes de las 7:00 pm.

Ventajas: Nos atendieron bien ya que nos proporcionaron upgrade

Desventajas: Pregunte por teléfono si la piscina era climatizada y respondieron 2 veces que si, no era y estaba sucia, no la usamos. Cobran adicional por jacuzzi El personal se va en la noche y no queda nadie en recepción Para pedir Room service es necesario llamar de tu teléfono ya que no hay como Es muy muy caro todo

Ventajas: El servicio del personal

Desventajas: Las habitaciones están sucias, con telas de araña, mucho polvo, las camas son viejas, incomodas, nunca te cambian la ropa de cama, las habitaciones están muy descuidadas.

Ventajas: Muy rico. Muy alejado y tranquilo.

Desventajas: La lancha no está incluida y no hay otra forma de llegar.

Ventajas: El.hotel es precioso, la comida excelente y el servicio de 100

Ventajas: Great staff, location, great attention to detail. Food is very fresh.

Ventajas: Food was excellent. scenery was beautiful

Desventajas: WiFi didn’t work

Ventajas: The view from the entire property is breathtaking. The property amenities, staff and service outstanding.

Ventajas: La comida exquisita

Ventajas: The room had an absolutely beautiful view.

Desventajas: The futon outside on patio was dirty. At times there was no one who spoke English. Food at restaurant for dinner was very mediocre. Need meat on menu. Did like the ginger soup.

Ventajas: Size. Very few rooms. As we were staying for a full week, we were upgraded to the top room with a spectacular view. The staff were very friendly and helpful and we succeded in having the relaxing week that we intended. There were a few good , if tough, walks around.

Desventajas: Totally vegetarian. Our fault for not reading the small print. The set meals were of mixed quality and quite expensive. Some were very heavy. We went for the a la carte most of the time. There was a 'games lounge' with a chess set, but it would have benefitted from more games.

Ventajas: La vista y la comida

Desventajas: Para llegar al hotel no te advierten que hay que llegar a Panajachel al muelle, porque la otra carretera no está habilitada y los mapas te mandan por esa carretera pero los carros no suben

Ventajas: The hotel staff was very helpful before and during our stay. They were very pleasant and welcoming. The hotel is a minutes walk from restaurants and shopping which makes it a perfect spot. We felt safe in the hotel during the night as well as walking back from a late dinner. The Tour Agency in the hotel was also incredibly helpful. Eduardo even took the time to confirm a travel agency we were going to use in San Pedro was trustworthy. We felt safe with the tours he arranged and with the people he used. Great experience!!

Ventajas: El desayuno, lo amplio de la habitación familiar

Ventajas: Very well located and it has free parking.

Ventajas: I liked the balcony and gardens.

Desventajas: Need better bath towels!

Ventajas: The hotel was a little hard to find at first but very convenient - close to the main drag but on a side street so not as busy. They have done a lovely job of making the space seem larger than it is with the garden plantings & seating. Everything was comfortable. I was able to make a desk of the narrow table under the TV & the nice chair. The TV had a nice assortment of channels in English, though I tend not to watch much. The front desk staff was uniformly helpful & tolerated my elementary spanish with good humor. I appreciated the filtered water availability but it would have been nice to see the ecofilter rather than bottled water. Utz Jay is Mayan.

Desventajas: I like to see hotels moving away from individually packaged shampoos although I can imagine that these packets are less labor to maintain.

Ventajas: All the staff were very gracious and helpful. The food and the waiter and of course the cook were excellent. I was so surprised by the quaintness and beautiful of my sleeping quarters. Excellent was # 6. Gracias!

Desventajas: I liked it all.

Ventajas: This hotel offers affordable comfort within a 3 minute walk to the 'heart' of Panajachel. The staff is friendly and helpful. The resturant on site offers a satisfying array of breakfast options. My room was one of the few 2nd story options with it's cozy deck nestled amidst dense blooming vines. Lovely!

Desventajas: Can't suggest one thing.

Ventajas: Muy cómodas, acogedoras

Ventajas: muy limpio y confortable, su jardín interior y buena relación calidad precio

Desventajas: todo bien para el precio y lo que buscas

Ventajas: Breakfast was a good value and free refills of coffee or tea, the exception rather than the rule in Guatemala. They exchanged money at an excellent rate for the room and breakfast. The front desk had a basic knowledge of English, but they made phone calls to set up tours for us.

Ventajas: Bien ubicado, nos permitieron hacer el check-in un poco antes lo que nos vino muy bien pues veníamos de un viaje de más de 12 horas. Agua disponible. Habitación amplia.

Desventajas: En el baño vendría bien una mampara, aunque es algo complicado de encontrar en general en Guatemala.

Ventajas: We were happy to stay in Utz Jay as it was right in the center and yet around 300 m away from the busy Main Street. The staff was very nice and helpful, and we also enjoyed our breakfasts in the hotel restaurant. They have a lovely garden and it’s mostly tranquil and quite

Desventajas: This is just a tip to know. The rooms are quite different, you might be lucky to get a better room on the second floor with a view or it will be in the dark far back. I believe it’s a good idea to write to the property and ask for a better room, if you are planning to stay longer than one night

Ventajas: Parking, Staff

Desventajas: Bed

Ventajas: Really clean rooms! And the staff is amazing. Really helpful and very kind.

Ventajas: The attention of the staff was excellent, always willing to help.

Ventajas: Kind staff, easy check-in check out. Breakfast ok. Location ok, you can walk to downtown or take à tuk-tuk for 5q.

Desventajas: Noisy rooms seems like walls are tiny or wahatever. One of the most basic rooms ever had: no glasses to drink or rince after brushing our teeth, hard mattress vovered with plastic, light small curtains, washroom paper put on the toilet bowl, in general very tiny plain space without any beautiful touch. You look forward for the morning to come.

Ventajas: The swimming pool area but the water was very cold.

Desventajas: The bedroom was dirty under the beds. The price was different from the one booked.

Ventajas: Todo genial!

Ventajas: El lugar está en muy buena ubicación, quizá más variedad de comidas y el baño y la presentación de la habitación más bonita y animada, muy pocas toallas, si son lunamieleros o aniversarios, quizá poner flores o algo bonito ee bienvenida... AUNQUE LO COBREN EXTRA

Desventajas: El servicio del desayuno quizá más personal para atender esa área, y también el área de descanso de la azotea con más iluminación o algo divertido pues otros huéspedes llevaban niños, todo lo demás muy bonito

Ventajas: La atencion. La limpieza. El precio e instalaciones

Desventajas: Las ventanas del primer nivel no se sienten seguras para dejarlas abiertas durante la noche pero eso no es inconveniente. Sin embargo las de los otros niveles son diferentes. Lo que no me gusto es que quieran cobrar recargo por pago con tarjeta ( 5% ).

Ventajas: Ubicación, instalaciones, el personal.

Desventajas: Unas cortinas black out habrían estado bien.

Ventajas: La atención del personal

Ventajas: La terraza tenía bonita vista.

Desventajas: El check out pudiera ser un poco más tarde, tipo 13 hrs. Y colocar quizás cojines para los sillones que están ubicados en una especie de terraza que tienen para mayor comodidad.

Ventajas: Breakfast ok Nice morning staff Rent us a ventilator! close to the lake

Desventajas: no terrace!!!! you sit in front of your room.. thats it. Always ring the bell if you enter the hotel Rooms are hot. quit loud in the morning

Ventajas: El estilo colonial y la atención

Desventajas: Que no se pueda pagar con tarjeta y seria bueno que el desayuno tenga mas opciones

Ventajas: La ubicación es exelente el ambiente muy seguro y super limpio todo.

Desventajas: No poderme quedar más tiempo

Ventajas: Lo que más me gustó fue la limpieza y tranquilidad del lugar, la amabilidad del personal y el desayuno incluido. Es perfecto para familias.

Desventajas: El hotel está un poco lejos del lago y no tiene vista; además, las instalaciones son sencillas, pero todo funciona bien.

Ventajas: El agua caliente

Desventajas: No hay donde colgar ropa en el baño No hay tienda interna para alguna compra extra La cocina no funciona 24 horas

Ventajas: El hotel esta cerca del Lago, pero muy lejos del centro, a menos que vayas en vehiculo.

Desventajas: la ubicación.

Ventajas: Nice quiet hotel off the main tourist area. Great breakfast every morning. Let us use the kitchen to make sandwiches.

Desventajas: Softer bed.

Ventajas: La ubicación

Ventajas: The staff was so kind and friendly. It was safe and secure, offered fresh drinking water, hot showers with good water pressure and a delicious breakfast included in the price! I highly recommend staying here

Ventajas: El personal es muy amable y servicial, la ubicación está muy bien, cerca del muelle y de la zona de artesanías. El precio muy bien, el parqueo privado muy seguro.

Desventajas: Podrían tener otras opciones de desayuno, pero por el precio tan económico está muy bien.

Ventajas: Buena atención y muy limpio.

Desventajas: La televisión estaba colocada muy alta y era incómodo verla.

Ventajas: 24 hour security, quiet though central, easy access to beach, restaurants, excellent street market. friendly, accommodating staff whose English was much better than my Spanish , hot shower, fresh drinking water avail 24/24, very good hot breakfast and coffee

Desventajas: Pls ask me again about rating this hotel, my photos did not want to load