Hoteles en Ras Al Khaimah

Ventajas: Instalación fantástica Personal joven realmente hace un esfuerzo

Desventajas: El personal senior actua como si fueran huéspedes, y tu estás a su servicio

Ventajas: El lugar era muy agradable, también la vista era increíble

Desventajas: Nada más que pedimos el servicio de habitaciones para algo que nos llega tarde

Ventajas: Las habitaciones son grandes, la comida es muy buena

Desventajas: Horarios para la piscina, la playa y el club de niños sólo hasta el sol. Lo cual es bastante corto porque no hay nada más que hacer en el complejo y con los niños sin tener nada que los mantenga ocupados tampoco.

Ventajas: Evrything but the kids club

Desventajas: Kids club so bad

Ventajas: Hotel itself was beautiful

Desventajas: Beach area was basic

Ventajas: The view Nd external area.. The food.. The room setup.. The staff..

Desventajas: The room wasn't clean.. The curtains and sofas were full of hair.. There was a spider net in room corner..

Ventajas: Comfort place to stay also the staff was to kind with as every thing was arranged in proper way.

Ventajas: - Courteous staff - Good Location - Big rooms

Desventajas: - Nothing i could think

Ventajas: La habitación era grande y elegante, la cama muy cómoda. El desayuno muy bueno y el personal del hotel muy muy atento.

Ventajas: La atención del personal

Ventajas: El personal fue muy atento y profesional

Ventajas: Excelente y lujoso hotel, está a unos 70 km de distancia de Dubai lo que genera gastos de transporte ( taxi-remise) pero es divino y vale la pena alojarse allí.- Todo es de súper nivel y la atención es de excelencia también.- Muy lindas playas .

Desventajas: Sólo la distancia a Dubai con el costo que ello apareja, pero es superado por la calidad del hotel.

Ventajas: Todo con todos los detalles Personal trato ubicacion lujos y limpiezas

Desventajas: Nada

Ventajas: Todo correcto p lo esperado de un hotel lujo.... Incluso música... (Popular) ... En vivo... con una pianista.... Muy bueno y agradable.

Desventajas: Es una observación y a mi gusto claro..... Falta de spray refrescando en el restaurante de la piscina de adultos... Es verano en Dubai y eso si es un must p un hotel de lujo. Un poco... Demasiado de piedras de resto de construction en la bera de la playa... Y la música "techno".... Mejoraran el 2o dia.... Pero es un "bit" todo el tiempo y las parejas ahi son todas de mediana edad.... Si eres joven y quieres marcha los huéspedes no son lo tuyo y si eres de mediana edad... La musica no es la tuya... Así que la dirección debe de encontrar el equilibrio.... Lo demás más q perfecto!

Ventajas: Relaxation

Desventajas: Nothing

Ventajas: The villas were excellent loads of internal and external space and great villa pool. Friendly and efficient staff

Desventajas: Several external lights not working or flickering

Ventajas: El cuarti es bonito pero la terraza con la piscina estaba super sucia

Desventajas: La comida esta terrible, al parecer cambiaron de chef y esta pesimo

Ventajas: Clean, well maintained with great amenities . Great place to get away with a loved one

Desventajas: Limited dining options , the quality of food is not to the level of the brad of the Ritz. Restaurant staff need more training how to communicate with guest and be more polite. I felt it was more like a chain restaurant rather than 5 star high end restaurant.

Ventajas: Amazing hotel/Villas with great staff and fantastic service. We travel a lot and live in Dubai so we are spoiled with good service, but the service at this hotel is properly the best we have ever had! The villa's are amazing and we will come back again!!

Desventajas: We liked everything!

Ventajas: Beautiful property in the middle of the desert with lots of activities to do during the stay or simply relax. The Al Khaimah villa was pure perfection, with private pool and an amazing view. All staff was extremely kind and helpful.

Desventajas: One building near the stables needs improvement, it doesn’t match with the rest of the hotel neither with the expectations of the guests for the hotel.

Ventajas: The rimal pool villa is amazing and massive

Ventajas: Everything was perfect. Amazing one of a kind resort. One of the best stays ever. The staff is exceptionally professional, polite and attentive. Special mention to Elli.

Desventajas: May be the best meal I had was calling room service ti my room. Farmhouse restuarant was not so exciting because it has less variates.

Ventajas: Location

Desventajas: Even after informing that its my Anniversary no special arrangements were done. Basic items were missing in the room like extra towel for kid etc.

Ventajas: Would recommend this please to everyone. My wife and I had wonderful time staying at Rixos Rak. They ve made a great surprise for our anniversary. Much appreciated

Ventajas: The chefs (especially chef Saleem ) were brilliant at ensuring I had gluten free food. The kids club is great and the playground perfect for kids. There were some maintenance works going on but we really enjoyed our stay.

Ventajas: El servicio era muy amable.

Desventajas: Había demasiada gente para las instalaciones de las que disponía el hotel. Las piscinas no eran suficientemente grandes para que entrásemos todos de forma cómoda, además el agua estaba sucia. Cada vez que íbamos al buffet nunca sabíamos si encontraríamos sitio para sentarnos y en el desayuno hubo unos cuantos días que no pudimos coger la comida que queríamos porque había muchísimas cola y a veces no quedaba. No pudimos probar todos los restaurantes a la carta (eran 5) y eso que estuvimos 7 noches. Nos dijeron que estaban completos al hacer la reserva, cosa que no entendíamos porque intentamos reservarlos el primer día que llegamos. Nos quedamos sin probar 2. En general, deberían de ampliar las instalaciones teniendo en cuenta el número de habitaciones que ofrecen y el número de gente que se puede alojar en el hotel, claramente no son suficientes.

Ventajas: The whole resort was fantastic. We liked the atmosphere, kids friendly, lot of activities etc..

Desventajas: The most Important thing was the food.. 1. LUNCH and Dinner were not upto expectation and was not having much options and what we felt was that it was more to accommodate the Russian cuisine. Prefer to have Arabic, Mediterranean or Italian cuisine as options.

Ventajas: Las habitaciones son fantásticas y el servicio muy personalizado. Lo mejor son las actividades de entretenimiento

Ventajas: Staff Location and setup Activities All Inclusive option is great Kids Club

Desventajas: Food variety Highly Priced

Ventajas: Everything, Especially Sayed on the bar was amazing and made our time extra special with his service

Desventajas: Nothing, All was perfect

Ventajas: Las instalaciones estan muy bien

Desventajas: La comida del buffet es malisima, la de los restaurantes a la carta esta buena.

Ventajas: Fish and Bon Restaurant

Desventajas: Los dulces y el helado podrían ser mejor.

Ventajas: Todo en general, el sitio es uno de los mejoras hoteles para relajarse en todo UAE

Ventajas: Todo fue genial.

Ventajas: OVERALL A GOOD FAMILY ORIENTATED HOTEL

Desventajas: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS

Ventajas: Staff

Desventajas: Playground is shared with public from outside the hotel. The hotel doesn’t have their own playground or a properly kids club.

Desventajas: I made an upgrage but the upgrade was so bad because before i came and they did an upgrade for me and it was two rooms and machine coffe and it eas so good but this time was so bad

Ventajas: Clean and nice staff

Desventajas: No alcohol and the beach is not inside of the hotel

Ventajas: Location

Desventajas: Light of the bathroom was not wokring, also electricity went off all night we arrived 10 at evening and requested late check out due to our participation in race. staff was not very friendly

Ventajas: Nos registramos tarde y nos pasaron a una villa con piscina. Fantástico. Fantástica ubicación, hermosa zona y playa.

Desventajas: Las luces de la habitación no funcionaban, la selección de restaurantes no es tan variada, pero en general volvería seguro.

Ventajas: El lugar es muy lindo, los funcionarios extremamente educados y agradables y el hotel ha superado nuestras expectativas ya que era cumpleaños de mi esposo y nos han cambiado de habitación y además han llevado un pastel a la habitación. Servicio de cena en habitación impecable. El silencio es absoluto, solo se escuchan los pájaros por la mañana.

Ventajas: el servicio y las instalaciones

Desventajas: el servicio en la playa, poca información de las instalaciones

Ventajas: Location

Desventajas: The room furniture is simple need to be up to 5 star hotel luxurious standard

Ventajas: Mostly everything

Desventajas: Started with a water leak at 8pm at night. Staff came, checked, and said hot water tank above bathroom ceiling was leaking. They turned it off and said it would be fixed the next morning. About 30 minutes later, NO WATER. The main water inlet was leaking. We could hear them fixing it in the unit above use. Water turned back on hooray!!!! No hot water. Another hour, water wakes us up running onto the bed from the ceiling.....we did get moved for the final 8 hours of our stay into a gorgeous Villa. Checked out and no mention of a credit or voucher from staff. Not even an " ahhh I'm sorry" just a " your receipt will be e-mailed to you". It's a gorgeous facility. Staff , other than mentioned, were superb. I will go back tho. Views are outstanding.

Ventajas: All is good

Desventajas: Everything is just fine.

Ventajas: Check in más rapido de lo normal si tienen la habitación disponible. Las instalaciones son hermosas

Desventajas: Comida muy regular en 2 de los restaurantes: Cinnamon y Basilico. En cuanto a la estancia se escucha todo de las otras habitaciones. Queríamos unas vacaciones tranquilas pero terminamos escuchando música desde los balcones de las otras habitaciones hasta las 4 am, risas, gritos y hasta cierre de las puertas.

Ventajas: Dated buildings, staff trying to help but not much they can do about a rundown state.

Desventajas: Not really a 5 star! 4 star is a very generous rating, but hotel is priced at 5 star. So I think it's over priced Overall, not recommended

Ventajas: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Desventajas: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Ventajas: A big Thnak you for Melody the lady on reception that helped us for check in and check out, recomended us the great restaurant in the hotel.

Desventajas: Beach is amazing - however jet skis are all around and make very loud noise, we had to leave the beach , very disappointed on that.

Ventajas: Facilities are good

Desventajas: Breakfast was okay. Kitchen was empty.

Desventajas: Reception staff are not professional Am a regular guest everytime I go there I got free upgrade and nice room But everytime I ask them make sure to give me a nice room nice view And they say yes yes full sea view, when I go I find a side sea view ,not nice location and not front line and I asked king bed she gave twin bed So then I didn’t ask to change because i came late and it was weekend, There is no arab in the reception which is really not cool Arab are more hospitable and more flexible when it comes to guest service My experience was bad I think I will never go there again

Ventajas: Las vistas de la piscina

Desventajas: Siempre tarde con mis pedidos... tengo mi equipaje después de 35 minutos después de registrarme!

Ventajas: Hermosa playa con una zona de piscina encantadora y un montón de tumbonas. Buenos restaurantes, especialmente el brasileño. Habitación ordenada, con camas cómodas y un baño agradable.

Desventajas: El desayuno no era tan bueno como me esperaba de un complejo como este. El check out fue un poco lento.

Ventajas: anterior design , room size , and breakfast

Desventajas: they create difficulty during the check in and didn't accept any governmental discount card that we can use it easily in another place in UAE such as Isaad and has very difficult term

Ventajas: Just the weather !

Ventajas: Beachfront.

Desventajas: The hotel seems a bit dated. But the new villas along the beachfront are very modern and luxurious.

Ventajas: El Hotel está bien. A los Empleados y Supervisores del restaurante Sol Beach Lounge & Bar, Mil Felicitaciones; excelente! Aunque las instalaciones son muy cómodas y generosas, se percibe un poco de falta de mantenimiento en general.

Desventajas: Tuvimos un problema menor con un tema de servicios de Restaurante que desafortunadamente el personal del Hotel no tuvo la menor idea de cómo resolver, salvo el Gerente General que pareciera que, de las todas personas que estuvieron involucradas en este incidente, es el único que tiene conocimiento del Servicio al Cliente. Considero que deberían preparar e informar mejor a los cargos medios para que ellos tuviesen la información para solucionar los requerimientos del Huésped; adicionalmente, deberían enseñarlos y capacitarlos en referencia al manejo de situaciones con los Huéspedes porque ciertamente el manejo que se dio a nivel de funcionarios y supervisores fue terriblemente desafortunado. Por otra parte, se pierde demasiado tiempo haciendo check-in y check-out; creo que llegando fueron tal vez 20 minutos y saliendo del Hotel 30 o más, lo cual no tiene ninguna presentación.

Ventajas: The pool area is nice and the beach is ok.

Desventajas: Just a bit tired and could do with an update. Sunbeds on the beach need replacing, white plastic and very worn out. We booked a deluxe king room with sea view. Wouldn’t really call it deluxe, more like a standard.

Ventajas: La ubicacion del hotel es muy buena, es muy cerca del centro de la ciudad y los malls quedan en las cercanias tambien. La playa del hotel es sumamente agradable y fresca: Hay una playa con "olas" y hay otra que es muy calmada que es ideal para Bebes (mi hijo para el momento de la visita tenia casi 3 anios). El reestaurant Al Maarid (desayuno) tiene un amplio menu para escojer incluyendo puerco!!! Las piscinas son muy buenas tambien y el disenio del patio de recreacion hace tu estancia muy placentera

Desventajas: El unico detalle es el resto de las comidas, que si decieras comer todas las comidas en el hotel (Especialmente en el restaurant Al Maarid) te gastarias los ahorros de tu vida: Es sumamente costoso!!! Hay otras opciones tambien de comidas pero igualmente cotosas

Ventajas: Outside areas and animation crew.

Desventajas: The team only need to be much more likable. Only a smile or a good morning if they want to sell you a activity.

Ventajas: Las piscinas son un plus en este lugar

Desventajas: Muy buenas piscinas, buen gimnasio. El lugar es muy limpio. Se ven muchas familias.

Ventajas: Todo,la atencion ,la amabilidad del personal

Desventajas: Todo me gusto

Ventajas: Atmosphere

Desventajas: Baby cries next to our attached room

Ventajas: Very courteous staff everywhere. Ivy and Valentine were simply amazing and the guys at the concierge were really nice and helpful. Rose and Cherry from the Jouri Rose Spa were wonderful too. The environment was very neat and serene and the views from everywhere were breathtaking. Many restaurants, lounges and poolsides to chill out, including the beach. Lots of places open till late. Simply wonderful....

Desventajas: I don't know about lunch and dinner but breakfast served was the same every day. Some items could be switched up for variety.

Ventajas: Great staff. Special thanks to Housekeeper Abdul and Sunil and Abdullah from food & beverage (Al Marjan restaurant). Everywhere was very clean and that was great.

Desventajas: Only one restaurant was included to all inclusive package and it would have been nice to visit also other resturants without extra fees.

Ventajas: Food, drinks, location and staff

Desventajas: Price value, Bed sheets and the room is not that much clean

Ventajas: Kids water sliders and play ground Wonderfull ...parking near villa ..nice view ..good price

Desventajas: Staff not smiling..Hot water take time to become hot..TV remote was not working ...but I already talked to manager And he promised to talk to them since smiling to customer is very important for first impression taken by customers ... remote control of TV were replaced..

Ventajas: Excelente lo recomiendo

Desventajas: La disco fue lo único que no me gustó

Desventajas: En la playa, que tenia costo extra, cuando fuimos se habian quedado sin toallas, increible pero real.

Ventajas: Muy confortable y el personal atento, ademas de comodo por estar junto al mall

Ventajas: The place is so cozy.

Desventajas: The friendly staff

Ventajas: Price is fair, location is great, food is average

Desventajas: One of the bathrooms has some smell

Ventajas: friendly staff, renovated rooms , very quite, perfect location

Desventajas: the shower worked quite bad

Ventajas: Super friendly and helpful staff, nice pool, great breakfast and lovely garden in front! The hotel is close to a large choice of restaurants so we enjoyed dining out! The two large beds in the room are ideal for families with kids!

Desventajas: We did not understand how to work out the air-conditioning in the room and it always reverted to freezing cold when the room was unoccupied.

Ventajas: Place and area and price

Desventajas: Internet and tv

Ventajas: Room is spacious and comfortable. Staff are helpful, special thanks to Elisha from the reception she is very professional and helpful.

Desventajas: Nothing

Ventajas: I like the place, it's comfortable and very homey. The cleaning staff is very helpful and accommodating as well as the concierge.

Desventajas: Internet was not working the first day of our stay, it worked only during the few hours before checkout.

Ventajas: Pool was closed but amazing place

Desventajas: Pool was closed for maintenance

Ventajas: The staff was totally friendly The kitchen was great

Desventajas: the price was good for the 3 nights but when I asked for extend one more night they charged my almost half the price I paid for the 3 nights

Desventajas: The door locks of the man door

Ventajas: Everything, from reception, housekeeping, room, pool, beach, restaurant.. the room is spacious and elegant, as we booked 2bedroom suite, and everything u need is there. Special thanks to Ms. Fayrouz of the reception for being polite and hospitable. As well as to Mr. Naveet, Intizar and the housekeeping boy, whatever u ask he definitely give as fast as he could. I think the best compliment I can say is, my friends were asking about this hotel. And i would highly recommend to them. Thanks and will come back soon

Desventajas: Nothing

Ventajas: Way of staff

Desventajas: The small rooms

Ventajas: The free room upgrade

Desventajas: Nothing

Ventajas: Overall atmosphere was pleasant and joyful. Room was good and beach was excellent. We enjoyed our breakfast as there were sufficient varieties.

Desventajas: NA

Ventajas: Fourth stay here now due to the excellent value for money. Noticeable cuts on mixers for cocktails (cordial rather than fresh juices), no mocktails on offer anymore. However, still worth the money and staff with the exception of one member of the kids club are friendly and approachable.

Desventajas: Waiting with my child in the kids club for 20mins for his face to be painted only to be told he is not Czech so he had to wait even longer and let other children jump the queue. Of course I reported this discriminatory behavior and the complaint was dealt with.

Ventajas: Great place to stay with good service.

Ventajas: Location and staff

Desventajas: Food is very bad and there is no water activities

Ventajas: Live show , waterspouts , food

Ventajas: Everything was perfect and they give me deluxe room (free upgrade)

Desventajas: Excellent staff and clean deluxe room

Ventajas: everything

Ventajas: Suite, view, everything

Desventajas: We were welcomed by the amazing and presentable front officer Konei who gave us the popular delicious cookies. Cherry on the cake was they upgraded our roon to a suite. It was so beautiful more than we expected we absolutely loved our stay. Will definitely come again

Ventajas: The staff, from the reception, the maintenance and dining.. They are all helpful, welcoming, and very enthusiastic to serve their guest.. I highly commend Ruth and the rest of the reception team.. And definitely the dining team! Thanks for making our stay sweet!

Desventajas: The building is a bit old, we haven't use much of the facility except for the shuttle going to Marian Island..

Ventajas: Villa is very big and nice, swimming pool is warm

Desventajas: So many mosquitos Electricity in some spots were not working The stove was not working properly Need more maintenance

Ventajas: The place so gorgeous

Desventajas: The treatment

Ventajas: Location only

Desventajas: Once I reach the room it was dirty Service is too much slow No one in the reception and in case I need anything i will go my self to the main building Food smell in all area in the room (I did not cook also)

Ventajas: The hotel is quiet and clean and the staff are helpful .thank you all.

Ventajas: Staff were excellent. The location was good. Had pool, gym and beach access. Availability of an ‘all inclusive’ package.

Desventajas: H&S was an issue for me as I slipped over twice on wet floor tiles - both times walking normally (once with wet feet around the pool area, and the other on wet floor tiles in the car park).

Ventajas: Hotel recreation was good, there are lot of outdoor activities that can be enjoyed.

Desventajas: Nothing

Ventajas: Everything. The cozy room, the beach, the staff were all attentive to our needs and comfort especially Mr. Karim in the reception.

Desventajas: Nothing. Everything is perfect.

Ventajas: Ubicación

Desventajas: El a/c no funcionaba

Ventajas: Beach

Desventajas: Choice for food

Ventajas: Beachside view was wonderful.

Desventajas: Rooms were very small no facility of room heating extermely cold.

Ventajas: Wonderful staff, in particular Maryblessing and Azad in the dining room and the team that got 6 Nations rugby working in the bar TV.

Desventajas: Not much to fault it for.

Ventajas: The staff are very accommodating especially mr. kareem he meet our expectations in the place

Desventajas: I wish there will be all inclusion such as the food breakfast and lunch dinner as better price offer

Ventajas: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!

Desventajas: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.

Desventajas: El personal era muy maleducado. Llamadas a la recepción eran a menudo ignorado! Servicio de habitación no cambiar la ropa.

Ventajas: Everything is very nice especially Salma

Ventajas: Thank you so much for your hospitality and comfort a very big thank for the person from reception Ishwar he was really a fabulous and also very much professional who gave us a free upgrade to the Junior suit he was kind also hopefully

Desventajas: the AC was really a reason for dislike like its so annoying when your sleeping in the middle of night there is no AC

Ventajas: Its location around vital spots and tourist locations and nightlife.

Ventajas: Great staff specially and we enjoyed the club, at the club ask for Kumari or Justin they will take care of you with their great service. For sure i will come back again and stay there, everything is clean and organized and the club atmosphere is wonderful with the shows they have

Ventajas: muy buen hotel para pasar 1-2 noches..bien ubicado y un bn servicio

Desventajas: todo ok