Empire Lisbon Hotel

It seems I expected a lot for the hotel which has 8.6. Actually it was very standard level. The room was always clean but cushions smelled so bad. The shower room is quite tiny. The biggest problem is that the noise from neighboring rooms and upper room annoyed me sometimes. I also expected for breakfast however the quality was quite normal and the room was fully occupied by other customers every morning. Orange juice was not that fresh and tasted strange. Other stuff was also not that fresh. No refilling of egg tarts or yoghurt when I was there. The closest metro was closed, which forces customers 5-10 mins walk to the second closest one. The staff was friendly and helpful. I can't compare this to other hotels in Lisbon since I have no other experience. It might be very good one compared to those but not to those in other cities.

Same above

Stay was enforced due to covid19 events and rearrangement of travel. On that basis my review is perhaps a little unforgiving. Staff were helpful and friendly but locale uninviting. Breakfast and other facilities mothballed due to virus. Room was clean and ok but I'd suggest not facing the street as quite noisy until very late.

Given the virus situation, I'm not sure what else could have been done.