Be Live Experience Orotava

location was excellent. Breakfast was excellent. The Bar was dark and dreary with no atmosphere.

There is only one english TV channel, CNN. There were a number of German. I think the hotel should provide not just german and spanish TV but also english.

Good location. Room had a nice view. Staff tried to be friendly.

The hotel has every indication that management was trying to cut costs in every little way. The staff tried to be friendly but were badly overworked. Every single time I went to or even walked by the front desk, others were waiting and the phone was ringing and it took several minutes before anyone helped. The wi fi did not work. Breakfast meats were iffy. Numerous little renovations were needed.

The friendliness of staff on reception----couldn't do more for us whenever we asked for advise etc. The quality and the choice of food available was excellent, at all meal times. Excellent location for shops, beach, restaurants etc. Very reasonable bar prices, basically the same as outside the hotel. would definitely go back to this hotel.

Unfortunately, the pool was out of action due to refurbishment, however, the hotel provided tickets for the nearby Lido. No hairdressers/beauty salon on site, but some nearby. La Florentina, the Italian restaurant was closed, so there was no a la carte menu available.

el desayuno buffet

la espera hasta las 14.30 de la tarde para que nos dieran la habitacion

Its convenient location and the splendid buffet breakfasts.

There was no internet access in the rooms and the pool was small for a hotel of its size.

view and the staff

cleanliness of the room-we have to ask the staff to bring us every day soap and there wasn't pool and in the website there is