Mirasol Copacabana Hotel

We went to Rio for NYE so being close to the beach and to where we would be celebrating was the priority. The hotel is well located, really close to the beach.

The Hotel needs a revamp, the bed isn't comfortable, the decoration is outdated, the rubber in the shower definitely needs to be changed as it was all black. Breakfast is alright, but they could do better. Also every time we went back to the room, it didn't feel it was cleaned properly. Also the air conditioner only works if is in a mode that is extremely loud, which isn't very pleasant to sleep.

In general, the building was not in good maintenance, the rooms( even the president suite) and equipments are so old . the room was so noisy because of the internal structure of the building, it would be unbearable for people who need a quiet room. and the worst is that you never find these defaults on their website introduction!

There is a lot to be improved on how they treat their clients. you will definitely not find 4 stars standard service there. 1) Very few staff capable of speaking English for basic communication, 2) old facilities 3) unprofessional hotel managers make every communication lengthy , inefficient and even misleading...

Ruidoso.