Ventajas: "Nothing"
Desventajas: "The seat, the food, the services, the boarding could have been better!"
Ventajas: "Just normal..."
Desventajas: "Improve Leg room"
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
Desventajas: "Use better companies to book your tickets"
Ventajas: "Seat comfortable"
Ventajas: "The food was amazing"
Ventajas: "Clean, kind cabin crew & nice meals"
Desventajas: "entertainment"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "Crew, food, comfort, entertainment and many good things"
Desventajas: "I love everything"
Desventajas: "Inconsistent entertainment system"
Ventajas: "The crew was great. The technology is great. I enjoyed the movies."
Desventajas: "I wish I had more water."
Ventajas: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Desventajas: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
Ventajas: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Desventajas: "Everything was good"
Ventajas: "Great service!"
Desventajas: "Dated aircraft A330-300 and seats."
Ventajas: "Had a smooth flight"
Ventajas: "The entertainment system and choices were top notch!"
Desventajas: "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
Desventajas: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Ventajas: "Once we were on board. the service was good"
Desventajas: "The flight was delayed 24hrs which is not the fault of Korean airlines however Boarding was so disorgainsed with no information on the process, almost no priority boarding. We were told that people with boarding passes of the original flight date had to wait for more recent passes. This led many to think that they would be kicked off the flight after waiting 24hrs. Once we did finally board we found that they had made a mistake and had to deboard a passenger resulting in an extra hour delay"
Ventajas: "The service"
Desventajas: "The width of the seats"
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "I love it."
Desventajas: "none"
Desventajas: "Delayed for 2 hours. Otherwise staff and service was good"
Ventajas: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Desventajas: "Flight to BKK was on 747s my favorite plane."
Desventajas: "Very tight seating"
Ventajas: "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
Desventajas: "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
Ventajas: "The flight was only 1.5 hours and they still managed to feed us a full meal!"
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
Ventajas: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
Desventajas: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
Ventajas: "Food not too bad, plenty of beverages."
Desventajas: "Nothing not to like."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ventajas: "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
Desventajas: "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
Ventajas: "Staff very helpful in every way."
Ventajas: "Food was pretty good too. Great service for the price!!!"
Ventajas: "The crew are friendly, the flight was comfortable"
Desventajas: "Nothing"
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Nice crew, food and service"
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Ventajas: "Leg room was good"
Desventajas: "Too tight beside neighboring seats"
Ventajas: "They listen to your request kindly."
Desventajas: "None"
Ventajas: "I liked everything, their friendly and professional service a board!"
Ventajas: "GOOD SERVICE."
Ventajas: "Cleanliness, spaciousness, top rated service. Food was delicious. Staff was very friendly, kind and professional."
Desventajas: "Flight was rather long, but the experience made it manageable."
Ventajas: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Desventajas: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
Ventajas: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Desventajas: "The food needs to be improved."