Ventajas: "Seat was very comfortable"
Desventajas: "Missing snacks"
Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Desventajas: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Desventajas: "More offers of water and drinks."
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "The staff was extremely helpful, including bumping up our seats to the front of the plane."
Desventajas: "The plane was old and cramped. I was dying in there."
Desventajas: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Ventajas: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Desventajas: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Ventajas: "Clean and nice crew"
Desventajas: "Food choices and not as comfortable as I had hoped"
Ventajas: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Ventajas: "Sat on the runway for 40 mins with no explanation"
Desventajas: "Delayed flight"
Ventajas: "쾌적하고 승무원 서비스는 좋음"
Desventajas: "식사가 맛과질이 떨어진다 정성이없이.."
Ventajas: "Friendly staff"
Ventajas: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Desventajas: "Request for more movie & TV options after 18 hours of flying."
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "Food was ok, pretty clean, nothing special like I remembered"
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "The comfortable ride during the entire trip"
Ventajas: "Politeness, cleanliness and food."
Ventajas: "Staff is really helpful. Anounsment is proper.variety of food was provided."
Desventajas: "Your can improve entertainment facility. Food variety can be improved."
Ventajas: "Food not too bad, plenty of beverages."
Desventajas: "Nothing not to like."
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ventajas: "The flight attendants are great and very helpful"
Ventajas: "Fast I like it this way.."
Desventajas: "Time keep changing is what I don't like."
Ventajas: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Desventajas: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Over all customer service."
Ventajas: "the food was excellent"
Desventajas: "I was upset with the lack of live television/satellite channels."
Ventajas: "Service was polite and fast."
Desventajas: "Cramped seats"
Desventajas: "fleas bite me & my hubby what U think?"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ventajas: "Everything was great except for the lack of internet"
Desventajas: "No wifi"
Ventajas: "Attentive service from flight staff 2 meal service each way in economy"
Ventajas: "same as above"
Desventajas: "same as above"
Ventajas: "The flight staff is always a pleasure to fly with."
Ventajas: "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
Ventajas: "It was ok."
Desventajas: "Not enough entertainment for a 10hr flight."
Ventajas: "So very accommodating and friendly. The standard for customer service."
Ventajas: "Everything worked smoothly. Service and food were excellent. Boarding and disembarking was fast and easy. We had a tight connection but we made it as did our bags. This was truly excellent in every respect."
Ventajas: "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
Desventajas: "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
Desventajas: "There was no wine available"
Ventajas: "Same as above"
Desventajas: "I ordered kosher food but you didn't bother passing my request to airline."