Ventajas: "Cramped seats and no beverage service. No crew interaction."
Desventajas: "Everything was great"
Ventajas: "Onboarding on time and kind"
Ventajas: "Fast boarding sequence and take off."
Desventajas: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Ventajas: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Desventajas: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
Ventajas: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ventajas: "The great service and comfortable flight"
Ventajas: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Desventajas: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."
Desventajas: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Ventajas: "best airline ever"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Ventajas: "Everything except boarding."
Desventajas: "Check in was very slow, the flight was late and missed connection"
Ventajas: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ventajas: "the movie selection"
Desventajas: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
Desventajas: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Desventajas: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Ventajas: "I love it."
Ventajas: "The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room."
Desventajas: "Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain."
Ventajas: "The staff is friendly and helpful"
Desventajas: "There wasnt anything i didnt like for this flight"
Ventajas: "The service and entertainment"
Desventajas: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"
Ventajas: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Desventajas: "The only problem was the long layover"
Ventajas: "the flight attendants were great and it flight was smooth."
Desventajas: "long flight"
Ventajas: "Outstanding customer service! We will fly Korean Air again!"
Desventajas: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ventajas: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Desventajas: "Seat was hard."
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ventajas: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Desventajas: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Desventajas: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Ventajas: "Cabin crews are very kind."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ventajas: "Everything was perfect!"
Ventajas: "Good customer service"
Ventajas: "Staff great"
Desventajas: "Food selection"
Ventajas: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Desventajas: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "The crew was very anxious or something, controlling for no reason."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Koreans are naturally respectful, making for a very pleasant flight"
Ventajas: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Desventajas: "The seats are small."
Ventajas: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "Good experince. Crew was fantastic."
Ventajas: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Desventajas: "The entertainment has limited choice of movies."
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Desventajas: "The food needs to be improved."
Great flight. everything was good but food. Pasta for breakfast. Beef flavor dish(not much beef to be found) with rice and couple of small salads.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
Desventajas: "Breakfast could have been better"
Ventajas: "Crew took great care of us."
Desventajas: "No complaints."
Desventajas: "Connection time at Narita is too long"
Ventajas: "Professional and friendly crew. Food was excellent"
Ventajas: "The crew was efficient and very helpful."
Desventajas: "Entertainment choices of selected movies were limited."
Ventajas: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Desventajas: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
Desventajas: "Boarding in New York could have been better organized"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Air on the plane was stuffy"
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "The service was excellent"
Desventajas: "Food needs improvement"
Desventajas: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"
Ventajas: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Ventajas: "everything went well. food and service was great."
Desventajas: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Ventajas: "Excellent service - delicious meals"
Ventajas: "Flight attendants provided high standard of service and courteous."
Ventajas: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Desventajas: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
Ventajas: "Great service"
Ventajas: "Very comfortable plane, even full. Polite crew."
Ventajas: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Desventajas: "No individual AC vents to stay cool on long flight."
Ventajas: "Very comfortable, good movie/entertainment choices, great crew"
Ventajas: "The hospitality of the crew"
Ventajas: "Attendants were very supportive. Food was very good."
Desventajas: "Restroom smelled bad"
Ventajas: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Desventajas: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
Ventajas: "The excellent service and courteous staff."
Desventajas: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Ventajas: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Ventajas: "Japan Airlines is very good. They have good service, safety, and customer care."
Desventajas: "Economy seats are a bit tight."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Best R/T I have had, service to food to cleanliness."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Desventajas: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ventajas: "Excellent customer service!"
Ventajas: "Service & Food"
Ventajas: "For a little bit more cost than regular airlines, JAL makes you feel like you are flying a better version of business, while still being in economy."
Desventajas: "No complaints."
Ventajas: "I really liked my experience with JAL. The comfort and overall service of the flight was excellent."
Ventajas: "Overall service was excellent."
Desventajas: "There are small metal boxes under the from seats in coach which resulted in less leg room. For such a long flight to have leg room limited even more than normal was quite uncomfortable."
Ventajas: "everything! especially this one very cute flight attendant, I loved her."
Desventajas: "All was great, no complaints!"
Ventajas: "Courteous and pleasant flight attendants...exceptional service."
Desventajas: "Couldn't book preferred aisle seat...assigned a center seat. Not adequate leg room."
Ventajas: "Great flights! Absolutely no complaints! And they have free alcohol with your meals! I didn't know that still existed in air travel these days but Kudos!"
Desventajas: "Nothing, keep up the good work!"
Ventajas: "Everything was excellent. I always trust JAL to give me a comfortable flight. Food and drinks were given out very often and the attendants were very kind. I kept myself entertained with the in-flight movies for most of the trip, they have quite a library to choose from. Thank you for making my long trip easy!"
Ventajas: "Everything except with boarding."
Desventajas: "Boarding is not organized because they didn't board by number. They should have boarded the coach class by descending order. By doing so, waiting for people with lower number that boarded ahead of you to finish putting away their luggages will be avoided, if not eliminated."
Ventajas: "Crew service is excellent!"
Desventajas: "The seat is really cramp and tight!"
Ventajas: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Desventajas: "Nothing really"
Desventajas: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
Ventajas: "Flight attendants were amazing and so service oriented!"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Desventajas: "The food was not to my liking,"
Ventajas: "I loved the film with kabuki characters to introduce safety procedures."
Desventajas: "More seating room, better ventilation."
Desventajas: "Lousy food taste bland out of date movies"
Desventajas: "Food was really unpleasant and entertainment all out of date movies"
Ventajas: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "That it didn’t crash"
Desventajas: "It was very delayed and then the luggage still hasn’t come out"
Ventajas: "The crews' smile and politeness were excellent."
Desventajas: "The line was way long to check in at the Narita International Airport."
Ventajas: "Pretty much everything"
Ventajas: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"
Ventajas: "The crew was nice."
Ventajas: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
Ventajas: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Desventajas: "The in seat entertainment was a bit clunky"
Ventajas: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Ventajas: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Desventajas: "Width of the seat for me was bit tight when in a flat bed position."
Ventajas: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Desventajas: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."
Desventajas: "No opción de español"
Desventajas: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Ventajas: "I like the courteous and efficient service of the whole crew."
Desventajas: "I didn't like part of the journey to USA to be run by UNITED."
Ventajas: "The service was good. The seats were comfortable."
Desventajas: "I missed the Thai crew. The crew was from Japan. No complaints about them."
Ventajas: "Great service. Crew are kind and friendly!"
Ventajas: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Ventajas: "Best leg space, new air crafts, kids gifts"
Desventajas: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
Desventajas: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Ventajas: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "on time, great service on flight"
Desventajas: "Could not fall asleep as the chair would not recline enough"
Ventajas: "Friendly and helpful stewardess"
Desventajas: "Seats could be more comfortable."
Ventajas: "I love the food and the girls was fantastic"
Ventajas: "Light food but breakfast could have been more substantial only one chicken sausage?"
Desventajas: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
Ventajas: "Was able to request a gluten-free meal for the flight"
Ventajas: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Desventajas: "Choices of food."
Ventajas: "Great seats in business class. Lots of privacy. Great service as well."
Desventajas: "American style Food could have been better. Didn't try the Japanese food."
Ventajas: "Good air crew. Good manners and attention to detail. Excellent members at check-in."
Ventajas: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "Crew could have been less rude"
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "Super good crew."
Ventajas: "Very comfortable; excellent service"
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Ventajas: "Great seating"
Desventajas: "Free internet in long flights"
Desventajas: "Raise the cabin temperature"
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "All crew members are very friendly and helpful, good service."
Desventajas: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ventajas: "Cabin crew were great"
Desventajas: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Desventajas: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Ventajas: "Crew was friendly. Seafood pasta was good."
Desventajas: "I wish all airlines have a foot rest."
Desventajas: "Flight way too cold"
Ventajas: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Desventajas: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Desventajas: "Softer seats and more movies"
Desventajas: "Satisfied service friendly staff overall satisfied."
Ventajas: "Overall good"
Desventajas: "Boarding needs better management."
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Desventajas: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Ventajas: "Nothing beats Singapore SQ!"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Ventajas: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Desventajas: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Desventajas: "Stewardesses were a bit rude"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "The service, kind and pleasant."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "everything is perfect"
Desventajas: "the food on Silk Air can be better"
Ventajas: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Desventajas: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Ventajas: "Boarding was good"
Desventajas: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ventajas: "Efficient boarding and arrival"
Desventajas: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Desventajas: "Wifi cost 12 bucks and hour."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ventajas: "Leg room in economy is good, even for tall people. Food was actually quite good."
Desventajas: "Two of our family's seats would not recline, although they were not near an exit row."
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "Extremely polite flight crew"
Desventajas: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ventajas: "On time departure and take off. Smooth landing."
Ventajas: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Desventajas: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Ventajas: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Desventajas: "Everything was perfect"
Desventajas: "Good as expected"
Desventajas: "On this day, I’m well please."
Ventajas: "Comfortable seats."
Ventajas: "Amazing crew and food; clean lavatories throughout the flight"
Desventajas: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Ventajas: "The seats were very comfortable."
Desventajas: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "I loved all the free food, even on short-haul flights!"
Desventajas: "Everything was great"
Ventajas: "Crews were very nice"
Desventajas: "Seat could have been a bit more comfortable and a little more leg room"
Ventajas: "Late night flight, crew was good and timely"
Desventajas: "I got sick from the spaghetti dinner served 2 hrs before landing."
Ventajas: "The crew was great"
Desventajas: "Fair enough"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
Desventajas: "Rude customer service. Hard to understand English. unhelpful staff. Flight was delayed an hour and a half and during the entire time waiting in the lounge, the staff did not notify passengers about the delay until the new boarding time. Updates along the way would have been appreciated."
Ventajas: "The crew were nice & the flight was on time."
Desventajas: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Desventajas: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Desventajas: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Desventajas: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Crew friendliness, comfortable seat"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Desventajas: "It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!"
Ventajas: "Everything from boarding to entertaiment."
Ventajas: "On time departure Attentive crew Good food"
Ventajas: "As always it's the professional kind efficient staff."
Ventajas: "The flight was good, quiet and smooth and we had a lot of legroom on the way to Seattle."
Desventajas: "The serve food was not that great. I wish that they have more options to choose from."
Ventajas: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Ventajas: "Nice new 777 planes on all international routes, food was above average, crew friendly and attentive. This is the first time I give an airline overall 5 stars!"
Desventajas: "Nothing, this flight was really good"
Ventajas: "the staff...very professional and warm...great amenities...food was excellent..very comfortable plane"
Desventajas: "had to inquire about cocktail service"
Ventajas: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Desventajas: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."
Ventajas: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to."
Ventajas: "Beautiful stewardesses on EVA, big aircraft."
Desventajas: "TVs are outdated and small. Not as roomy as the 777."
Ventajas: "Same as above."
Desventajas: "Same as above, but there were not a lot of open seats, so we were moved to the bulkhead."
Ventajas: "Nothing. I find it ridiculous because I find a good deal on a flight I don't get credit for any of the miles!! I fly to Thailand 3-4 times a year and all I want is to get good service and when I have a three hour layover in Taipei to b able to go to the gold card lounge and relax!!"
Desventajas: "The seats are too small. There is not enough leg room. Very uncomfortable !!"
Ventajas: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Desventajas: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Ventajas: "same as previous flight"
Desventajas: "same as previous flight"
Ventajas: "I became very light-headed during flight and received excellent and compassionate care. Wonderful crew."
Desventajas: "The food is fine but not great"
Ventajas: "No issues with boarding Departed and landed on time Nice blankets"
Desventajas: "Food was not good TV/movie options seemed limited Hot tea was very bitter"
Desventajas: "I had a strange experience with flight attendants who were obsessed with open and closed Windows (honestly why does it matter?) and was constantly being told to take off headphones which no other airlines make you do anymore. The flight attendants were just overbearing and rude at times."
Ventajas: "The stewardesses were outstanding and really seemed to care how we were treated. Fantastic"
Desventajas: "the entertainment from the flight from Taiwan to the Philippines was unsatisfactory in every conceivable way . No choices, no quality and the same for everyone."
Ventajas: "Personalized attention"
Ventajas: "They didn't feed me after 12 hours of flight from Taiwan to Seattle."
Desventajas: "Nothing to like about Alaska airlines."
Ventajas: "This was a two-level plane and I was given a seat on the second floor. The second floor was quieter and I had a lot of leg room which made the long flight very comfortable."
Desventajas: "The flight was delayed approximately 2.5 hours. We boarded the flight and then sat in the plane as repairs were being made. The problem was "water leakage" and the restrooms were being worked on. Many people still used the restrooms while they were under maintenance. I'm unsure if that is what slowed down the repairing process, but if the plane was being repaired, I would rather not sit on the plane during the 2+ hour process."