El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Waited way too long for my bags"
Ventajas: "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
Ventajas: "Was able to get to get to Narita Airport."
Desventajas: "Okay and not any issues."
Ventajas: "Crew was amazing, food was great."
Ventajas: "The crew was efficient and very helpful."
Desventajas: "Entertainment choices of selected movies were limited."
Ventajas: "Lots of Leg room"
Desventajas: "Kiosk, bag service, One World Integration"
Ventajas: "The crew were very friendly."
Desventajas: "The entertainment selection is really small."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Ventajas: "Spacious leg room"
Desventajas: "Toilets can be cleaner . And food could be tastier with 2 choices ."
Ventajas: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Ventajas: "Pretty much everything"
Ventajas: "Service was very goood"
Desventajas: "Food was not great and entertainment was average"
Desventajas: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Ventajas: "Nothing to note"
Desventajas: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Desventajas: "Cancelled flight"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Professionalism with friendliness of the crew and the service provided."
Desventajas: "No issues with flight and boarding."
Ventajas: "We had a 4,5 hours delayed.. :("
Ventajas: "Fast and eady"
Desventajas: "Couldn't pick seating or check in online so I was separated from my husband"
Ventajas: "JAL is great!"
Ventajas: "It was short flight.. I slept good through."
Ventajas: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Ventajas: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Desventajas: "Nothing, well done."
Ventajas: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Desventajas: "Entertainment system went down but the staff fixed it."
Ventajas: "The crew was friendly, and the view from the window was stunning."
Desventajas: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Ventajas: "Able to accommodate many dietary requirements and friendly crew"
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Desventajas: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ventajas: "No major disasters, comfortable seats, on time."
Ventajas: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Desventajas: "Missing my last fight straight home because of very slow US Customs...)0"
Ventajas: "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
Desventajas: "No online check in"
Ventajas: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Ventajas: "Excellent flight and wonderful service!"
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ventajas: "Food, entertainment options, friendly staff"
Desventajas: "Beverage size could be more"
Ventajas: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Desventajas: "Food was extremely disappointing"
Ventajas: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Ventajas: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Ventajas: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Desventajas: "I always prefer this airlines."
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Ventajas: "Crew service"
Desventajas: "Food and not so updated movies in entertainment."
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Amazing service"
Ventajas: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "the food was god. the crew was very accommodating"
Ventajas: "The crew are great!"
Desventajas: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
Desventajas: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
Ventajas: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Desventajas: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
Ventajas: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Ventajas: "Great service"
Desventajas: "A bit warm"
Ventajas: "Take off and landing was smooth. Stewardesses were very helpful."
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Desventajas: "The business lounge in honolulu"
Desventajas: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Desventajas: "Didn’t care for the food nor movie choices."
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "Excellent, polite service, very comfortable seats."
Ventajas: "Service in side."
Desventajas: "Air host listen on time"
Desventajas: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Desventajas: "Width of the seat for me was bit tight when in a flat bed position."
Desventajas: "No opción de español"
Ventajas: "Enough room for relax"
Ventajas: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Ventajas: "Very nice flight attendants"
Desventajas: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Ventajas: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Desventajas: "Sleeping upright is really difficult, but then I knew that."
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ventajas: "All staff were very helpful and polite!"
Ventajas: "Love the staff, helpful and polite!"
Ventajas: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Desventajas: "Nothing, everything was as expected"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "The flight attendants were very polite and kind."
Desventajas: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Ventajas: "As long as I didn't fly on united"
Ventajas: "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
Desventajas: "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
Ventajas: "I love the food and the girls was fantastic"
Ventajas: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Ventajas: "Was able to request a gluten-free meal for the flight"
Ventajas: "crew was awesome! Service was outstanding"
Desventajas: "a little warm on the plane. food was ordinary"
Ventajas: "The service, the plane and even the food were all top notch."
Ventajas: "Great movies!!"
Desventajas: "Terrible seats- difficult to find s confirtsble position."
Audio jack in arm rest did not work right. Tried two bought headsets and did hear audio if pushing connector to side. Eventually returned headset. No Bluetooth option or on board wifi to use personal device with onboard entertainment. Attendant offered to move me but the plane was pretty full.
Ventajas: "The back restroom was kept clean throughout the flight. A meal was served."
Ventajas: "The crew was courteous"
Desventajas: "Everything else, from the broken Monitor, to the awful food everything else was terrible"
Desventajas: "Food, leg room!"
Ventajas: "Staff was very friendly. Meals were delicious. Options for entertainment was AWESOME"
Ventajas: "The service and I had more room in general. Comfortable."
Desventajas: "Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner"."
Desventajas: "Too many announcements"
Ventajas: "Crew was friendly and attentive. BIG airplane; lots of seats, maybe too many but I had an aisle seat in an aisle in the middle that only had 3 seats so there was extra space next to me. Really appreciated that I was able to charge up my phone in the seat in front of me"
Desventajas: "A seat not so far back."
Ventajas: "Hawaiian's layout of the A330 is excellent. The seats (even in regular economy) are large and comfortable, with plenty of leg room. The flight attendants are genuinely friendly and pleasant."
Desventajas: "In-flight entertainment is pretty weak."
Ventajas: "Food was surprisingly good."
Desventajas: "my Husband said he felt cramped in the seats. He’s 6’2” and his knees nearly touched the seat in front of him."
Ventajas: "Airbus 330 best"
Desventajas: "Very good"
Ventajas: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Desventajas: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Ventajas: "The size of the aircraft"
Desventajas: "Boarding and no food of course it was a red eye"
Ventajas: "It was overall a good smooth process"
Desventajas: "Wish there would have been a little more leg room. Good thing I small and have short legs."
Desventajas: "No internet and no free movies."
Ventajas: "Free snack was good."
Desventajas: "15 minutes from midpoint between Hawaii and mainland plane turned 2 hrs back instead of continuing 2.5 hrs to Honolulu. Cancelled flight stuck 6 hrs in Oakland. Gate crew spent 4 hrs in near total confusion, no info provided. Direct 7 hr flight turned into 4 airports, 3 flight legs, taxi ride across San Francisco and 12 hrs late on another airline. Reason for diversion - dubious."
Desventajas: "Staff didn’t notify anyone of flight changes"
Ventajas: "Great intro to Hawaii for this first time visitor."
Ventajas: "Smooth flight and on time."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "crew was friendly and nice."
Desventajas: "plane is very outdated and for lack of a better word...junky."
Ventajas: "Crew was so nice, flight was easy, quick and smooth, and the whole thing was just enjoyable!"
Desventajas: "Everything was great!"
Desventajas: "Horrible seats"
Ventajas: "It was nice having a small meal (although the chips were the best part) on the flight considering you can't get much through security and everything in the airport costs a fortune."
Desventajas: "For a 6 hour flight I would have enjoyed a few more movie options to keep me busy."
Ventajas: "Pleasant staff, lights were dimmed for rest cause of early flight and comfortable environment."
Ventajas: "Early arrival"
Desventajas: "Rather rude flight attendants and gate agents. I had to wait a very long time to get my known traveler number in my boarding pass... they didn’t seem too know how to do it at first! Multiple times I was not given beverage service or trash pickup - like I was invisible in the horrible middle seat squished between two men. Awful!"
Ventajas: "People were nice and accommodating."
Desventajas: "Seats were worn out and uncomfortable. Entertainment was expensive."
Desventajas: "no free media entertanment food was poor"
Ventajas: "Friendly and fast service, very good at what they do!"
Desventajas: "Offered lots of free beverages, employes are very courteous."
Ventajas: "crew was polite and nice."
Desventajas: "no wifi? Seriously?"
Ventajas: "Food and drinks."
Desventajas: "Plane was dirty and when asking questions about forms we needed to fill out, no one was willing to help or find answers."
Desventajas: "Temp was frigid. Many people cold. Ran out of blankets. UNACCEPTABLE."
Ventajas: "Smooth landing & in-flight snacks & beverage service"
Ventajas: "All the services were excellent!"
Ventajas: "We totally enjoyed your flight."
Desventajas: "Everything was oerfect"
Ventajas: "How accommodating the crew was. There was a two hour delay in the flight but the ticket people kept checking on the waiting passengers."
Desventajas: "No fault of the flight crew.... but the flight was long . Nothing can be changed on the length of the flight."
Ventajas: "Really can't beat Hawaiian for crew friendliness and on-time service."
Desventajas: "Really must provide an extra leg room section on a 6hour flight!!"
Desventajas: "2 hrs delayed. HA said they sent an email but I never received"
Ventajas: "On time flight. Smooth flight. Friendly and very helpful flight attendants."
Desventajas: "Airline seats are to cramped. Very difficult to have any kind of a comfortable flight UNLESS I elect to recline my seat into the face of poor person seated behind me.....which I did not do."
Desventajas: "I know the food is free but it is terrible even for airline food both the dinner and the breakfast. No entertainment at all is available so poad up your tablet or laptop for these long flights."
Ventajas: "The crew was fantastic!"
Desventajas: "My suitcase was sent to wrong airport in Japan"
Ventajas: "That they served breakfast."
Desventajas: "No free movie."
Ventajas: "The crew, as on most of my Hawaiian flights were very pleasant and accommodating. The seating on their airlines are generally very comfortable and spacious."
Desventajas: "I had selected an aisle seat when I booked the flight and was moved to a center seat without my knowledge. When I made this known to the attendant, she left to check to see if they could move me, later returned to tell me that because I was already seated they couldn't move me, though I had made it known to her prior to taking my seat. Most Hawaiian flights have in flight movies and power ports, this particular flight had neither."
Desventajas: "I had to wait 3 hours for my interisland flight. That wasn't cool. But otherwise it was great"
Ventajas: "Everything was absolutely wonderful! Will definitely Hawaiian Airlines again!"
Ventajas: "Love the cocktail... seriously awesome!"
Desventajas: "Where did the awesome meal go?!?!?"
Desventajas: "No vegetarian meals! Why?? One flight attendant was not friendly (a Japanese national). I know not every one has a good day, but she could have been a little nicer to the passengers. Thank you."
Ventajas: "I enjoyed the spacious seats and love how each seat reclines 10% more than usual. Also the iPad rentals are a great idea for such a long flight."
Desventajas: "Nothing. Was a good experience."
Ventajas: "flight attendant on our coming home to Oakland flight. flight magazine was clean flight was smooth and almost no turbulence"
Desventajas: "going flight to Lihue was extremely freezing cold and I was afraid to get sick---that's much COLD. The food was not great. coming back flight to Oakland delayed 3 hour+ and boarding was not in order. coming back flight, we did not get warm drink service. It was cut off middle of the service even though they had enough time to give service."
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Seats were very comfortable and so were the entertainment options"
Desventajas: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Ventajas: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Loved the crew, very helpful and attentive."
Desventajas: "Food could be better. No goodies like toothbrush or paste or sleep mask, but this is minor. Website is really bad and hard to check-in online. They could really simplify the website and allow folks to add their favorite miles in there. just so complicated to do anything on the website."
Ventajas: "Food choices were great"
Desventajas: "flight was super bumpy but not the pilot's fault"
Ventajas: "Overall good experience"
Desventajas: "Food can be improved a lot"
Ventajas: "Nothing I like"
Desventajas: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
Ventajas: "Was good but the food was bad"
Desventajas: "Nice flight"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "Food was fine. Everything was run efficiently. I have no complaints."
Ventajas: "Great food, service, and timeliness."
Desventajas: "I wish the seats were more comfortable for such a long flight."
Ventajas: "Plane was clean, staff was attentive; flight was very smooth"
Desventajas: "No complaints"
Desventajas: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
Ventajas: "The service and flight were great"
Desventajas: "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."
Ventajas: "Average flight. Nothing special. Pleasant flight crew."
Desventajas: "Baggage was delayed."
Ventajas: "Great Crew, excellent food, fantastic entertainment! I flew coach and for the value it was fantastic!"
Desventajas: "There really wasn't anything about this flight I disliked! I even had an empty seat next to me!"
Ventajas: "Good entertainment choices, but the system itself was awkward and slow to respond."
Desventajas: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Ventajas: "The staff was attentive to fixing the problem after it happened three times."
Desventajas: "TV monitor was broken and I could not use it for several hours"
Ventajas: "FLIGHT WAS CANCELLED"
Desventajas: "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"
Ventajas: "Great attendants"
Desventajas: "TV problem; food"
Ventajas: "Improve quality of the food."
Ventajas: "Entertainment choices, wine, charger"
Desventajas: "Food Choice and Alcoholic choices"
Ventajas: "Good service."
Desventajas: "Plane was old but clean."
Ventajas: "Overall good experience"
Desventajas: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"
Ventajas: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Ventajas: "Great service"
Ventajas: "Staff were excellent Food"
Desventajas: "Delayed over an hour. Poor communication on delay/flight info."
Desventajas: "6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time"
Desventajas: "1-hour delay due to inclement weather"
Ventajas: "Most comfortable bed... slept almost 7 hours on the flight. Food, service and everything else was excellent..."
Desventajas: "Nothing I can think of... They had it all covered."
Ventajas: "Good, entertainment, staff were nice."
Desventajas: "Not much to complain about."
Ventajas: "Was able to sit with my husband on the return flight."
Desventajas: "Found a fingernail in my fruit salad. The crew documented the event. I have flown this route many times. There was more selection for the middle of the flight snacks in the past."
Desventajas: "Need a little extra leg room"
Ventajas: "Check-in and Boarding was the most enjoyable portion of the flight."
Desventajas: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Ventajas: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Desventajas: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Ventajas: "Everything the movies the airline staff and having the electric plugs to charge ur phone"
Ventajas: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."
Ventajas: "The flight was on time, and my luggage made it through the connection."
Desventajas: "The audio on the TV didn't work, but otherwise, no problem."
Desventajas: "Flight was delayed in to HK. The restaurant staff (not airline staff) came round offering HK$ 75 to each passenger for a snack. This much appreciated, but I wondered why a restaurant worker was doing this, not airline staff. Being delayed into Osaka, the captain kindly told us that buses were arranged. Good! I thought, until the organization was seen. Ground staff were no where to be seen. Eventually found them huddled at one arrival gate directling passengers to buses. Other passengers at the other arrival gate similarly swirling around without info or help. staff unhelpful, rude, uncaring. SHOCKED by level of incompetence."
Desventajas: "Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience."
Ventajas: "This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable."
Desventajas: "Nothing...this trip was a clinic on international travel for a great price."
Ventajas: "Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . ."
Desventajas: "The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears."
Ventajas: "Comfortable plane and a good price"
Desventajas: "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
Ventajas: "Very great!"
Desventajas: "Very great time!"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Food was good flight was on time"
Desventajas: "It was good"
Ventajas: "Size and clarity of entertainment screen on economy."
Desventajas: "Quality of earphones are low. Food could be better too."
Ventajas: "The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US."
Desventajas: "Seating can always be made more comfortable."
Ventajas: "The ability to select a special meal prior to flight was fantastic"
Desventajas: "At times the flight crew were incredibly hard to hear/understand via the intercom."
Ventajas: "Excellent customer service"
Desventajas: "15-20min delay to board"
Ventajas: "Boarding was smooth since I was sky priority"
Desventajas: "Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight."
Ventajas: "Great service and food."
Desventajas: "30min Delay boarding and 30min delay on take-off."
Ventajas: "All my family wanted to have chicken flavor ,but we all got the wrong one"
Ventajas: "Very clean and on time"
Desventajas: "Legroom was tight. Much less than the sfo/Tiapie leg"
Ventajas: "Perfect landing. On time!"
Ventajas: "well organized boarding, very attentive crew, decent food and entertainment."
Desventajas: "nothing major to complain about."
Ventajas: "Crew was great. Food was okay. Great comfortable Flight"
Desventajas: "Dis not get my sheets or pillow for the reclining seat. Movies are limited"
Ventajas: "Nice, clean planes. Nice staff."
Desventajas: "Bland food."
Ventajas: "Nice, clean plane"
Desventajas: "Food is the same all the time"
Ventajas: "Everything went fine"
Desventajas: "None. Business is good!"
Ventajas: "Flight attendants were organized and professional. English was mediocre at best."
Desventajas: "Seats are very uncomfortable. No padding in the bottom cushion."
Ventajas: "My seat was spacious while my wife's seat was up in the front and cramped."
Desventajas: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
Ventajas: "The space between seats was spacious and the internet was available in my flight"
Desventajas: "The food was bad and the staff was not serving the beverage until my food was almost at the end"
Ventajas: "All staff were really attentive and delivered an excellent service quickly and efficiently."
Ventajas: "Clean aircraft and polite personal. Long flight but it was as pleasant as 12 hours in a plane can be. It was 1 hour late which messed up the next flight connection but it was 1 hour late to Taipei so they didn't lose any time."
Ventajas: "Crew was very efficient with great customer service"
Desventajas: "Food was awful. Would bring my own food on future flights"
Ventajas: "I really liked the good selection of movies and my individual screen."
Desventajas: "Delayed one hour ..."
Ventajas: "Efficient, affordable"
Desventajas: "Food not the best but it's okay"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "The airline attendants were very friendly."
Desventajas: "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"
Ventajas: "Ground crew facilitated the flow of the very long line, making sure it's moving along. The flight crew were helpful in finding a spot for your carry on and were always there when I needed assistance. Food was good but the Taipei-Manila flight, there was only one choice of meal."
Ventajas: "Service and flight was mediocre and flight time was longer than I thought."
Desventajas: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."
Desventajas: "Business class seats are old and not all that comfortable."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "The dedication of the crew and smooth boarding process reflect the company operational processes well executed."
Ventajas: "Comfortable, great service, two free check ins, and free movies. I also got whole row to myself. Absolutely pleased!"
Ventajas: "I was very impressed with China Airlines. They were very professional. The plane was relatively spacious and clean. The food was good and no delays. Very nice."
Ventajas: "Nice staff and fast boarding"
Desventajas: "Terrible seating and mediocre food"
Ventajas: "Entertainment like new movies are great to watch"
Desventajas: "Crew must be aware that some passengers only speak & understand English."
Ventajas: "China Airlines has decent food menu and on-board entertainment. Overall a good flight experience."
Desventajas: "I just hated the frequent delays."
Desventajas: "I could barely fit into the seats since they were so small. Made the long flight even more uniquecomfortable."
Ventajas: "I liked the wide selection of entertainment on the personal televisions on the plane. The reclining of the seats were not bad. The stewardesses and stewards were very friendly and attentive and I felt that the really cared about my experience. Everything was very clean and new."
Desventajas: "I did not like the boarding process. From starting at check in it took two hours to finish queuing and then to waiting for boarding it took another two hours. Additionally the plane was delayed. I felt cramped in my seat and I am five foot three inches and very petite so that's saying something."
Desventajas: "Got to the gate and flight was booked, no seat, I was not on the list. Have trying to get refund by phone and e mail without response. Will never buy anything ever with kayak unless I get fully refunded."
Ventajas: "Space was good. Seats were just right space from one another"
Desventajas: "We were assigned seats apart from my companion"
Ventajas: "Nothing to really like was overall ok"
Desventajas: "Extremely small seat and seat area ,barely able to move . ( 5'8 180 lbs male )"
Ventajas: "Seats were a little better."
Desventajas: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"