La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Desventajas: "Entertaining in English"
Ventajas: "Crew members are extremely friendly and the seat has more leg room."
Desventajas: "in flight entertainment can add more movie and TV shows."
Ventajas: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Desventajas: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Ventajas: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Ventajas: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Ventajas: "Seats, movies, comfort"
Desventajas: "No vegetarian options"
Ventajas: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Desventajas: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Ventajas: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Desventajas: "Really no complaints"
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Ventajas: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ventajas: "We had a 4,5 hours delayed.. :("
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Desventajas: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Ventajas: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Ventajas: "Excellent service, excellent seats and comfort . Good food"
Desventajas: "Selections of movies"
Ventajas: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
Ventajas: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Ventajas: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Desventajas: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Ventajas: "Can use wifi with free"
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Desventajas: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Ventajas: "The aircraft was excellent."
Desventajas: "The service could be bit more personal for a long 13 hour flight."
Ventajas: "Clean and nice staff"
Desventajas: "Seats separated from my friend for 14hrs."
Ventajas: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ventajas: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Ventajas: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Ventajas: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Ventajas: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
Ventajas: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Desventajas: "seats need a bit more padding"
Ventajas: "Flight attendants and ticket agents were very nice and helpful."
Ventajas: "Extremely nice flight attendants, little toothbrushes in the bathroom, pretty decent meals. I would definitely flight with again."
Ventajas: "JAL is the best airline I've ever flown."
Desventajas: "Food isn't to my liking but was good."
Ventajas: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Desventajas: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ventajas: "Clean and comfortable."
Desventajas: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Ventajas: "Excellent customer service. From check-in to inflight."
Ventajas: "Courteous crew."
Desventajas: "Inflight food was barely average."
Desventajas: "The domestic connection flight was very tight due to the delay of the first flight. The process of assisting people with domestic flight connection can improve more in Japan. I had to go around ask around that ended up wasting more time."