El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Menu options, movies"
Ventajas: "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
Ventajas: "Great seat, cabin crew was fine."
Desventajas: "Too much confusion trying to just find a shower in the lounge"
Desventajas: "Wider arm rests"
Desventajas: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Cabin crews need to learn how to smile."
Ventajas: "The flight crew"
Desventajas: "More space"
Ventajas: "Nothing to note"
Desventajas: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Ventajas: "Food was acceptable. Stewardess very helpful"
Desventajas: "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"
Ventajas: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ventajas: "Customer service was on point . Thanks Again !"
Ventajas: "Nicest crew I have ever seen!"
Ventajas: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Ventajas: "Food is better than most other airlines. Seamless check in and boarding"
Desventajas: "Seating space is quite cramped"
Ventajas: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Desventajas: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Ventajas: "Comfort"
Desventajas: "Food can be better."
Ventajas: "Always a good crew .. they go out of their way to make sure you are comfortable."
Ventajas: "All was efficient but no standout"
Desventajas: "Nothing was bad enough to mention this column"
Ventajas: "Everything bad"
Desventajas: "Bad customer service, I don't speak English good , can't understand them jet blue"
Ventajas: "Food served was actually pretty good."
Desventajas: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "Great service and comfort. Great food. On time."
Desventajas: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
Ventajas: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Desventajas: "None"
Ventajas: "Clean and very good service."
Desventajas: "Food."
Ventajas: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
Ventajas: "excellent seat space, friendly flight attendants, would fly with JAL again."
Ventajas: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Desventajas: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."
Ventajas: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Desventajas: "Small leg room."
Ventajas: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Desventajas: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"
Ventajas: "Comfort seat, decent food, polite service"
Ventajas: "The main entree was excellent."
Ventajas: "Great flight attendants"
Desventajas: "Japanese food not great"
Ventajas: "Service was excellent."
Desventajas: "Seat felt stiff but felt well rested after flight"
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Service & seats are great."
Desventajas: "The connections were a bit late, making the long trip longer!"
Ventajas: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."
Ventajas: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Ventajas: "Attention given to each passenger by flight crew."
Ventajas: "The people, let's be honest, the Japanese just have a genuine humble way about them, where they actually derive pleasure from providing quality service. In short, they are better human beings, and having a flight with them taking care of me, is a sort of heaven"
Desventajas: "Food quality."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Desventajas: "Air temperature was super hot and uncomfortable."
Ventajas: "The crew was very well mannered."
Desventajas: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."
Ventajas: "Crew very polite and friendly"
Desventajas: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ventajas: "The crew was excellent, respectful and helpful."
Desventajas: "Boarding by bus is poor"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "everything, the crew was efficient"
Desventajas: "more African entertainment to be added on the Johannesburg route"
Ventajas: "Nothing special."
Desventajas: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ventajas: "Crew is attentive to our needs"
Desventajas: "NA"
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "Crew was attentive."
Desventajas: "The entertainment was rather limited."
Ventajas: "All crew members are very friendly and helpful, good service."
Desventajas: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ventajas: "Superb service."
Desventajas: "Meals were average for airlines"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Desventajas: "Nothing."
Ventajas: "More space then previous flights. Attendants very pleasant and helpful."
Desventajas: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Ventajas: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Desventajas: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Ventajas: "Punctual flight with friendly crew."
Desventajas: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "Movie selection was great. Food was decent. Comfort was expected"
Desventajas: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ventajas: "Very attentive, great food, quality aircraft"
Desventajas: "Hostesses not so pleasant"
Ventajas: "Service by the crew was great"
Desventajas: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ventajas: "Amazing service!"
Desventajas: "N/a"
Ventajas: "Service and food"
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Desventajas: "It would be great it the seats were leather so that plane would feel more cleaner."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "Liked everything from service to comfort"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "Great flight amazing service"
Ventajas: "everything, excellent job"
Ventajas: "New plane"
Desventajas: "Food served 40 min after special meals"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Everything is suport wonderful"
Desventajas: "Price. it's better"
Ventajas: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Great entertainment, good service, clean plane."
Desventajas: "The lasagna was pretty dry and meh."
Ventajas: "None"
Desventajas: "All"
Ventajas: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Desventajas: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ventajas: "Nothing i like"
Desventajas: "Terrible ground service in changi airport singapore"
Ventajas: "every thing was ex best flight I have ever went on. I would rec your services to anyone."
Ventajas: "Crew professionalism"
Desventajas: "No"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "WC size (too small) and location ( way too close to flight staff and food section)"
Ventajas: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Desventajas: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Everything ,good service ,friendly crew affordable rates"
Desventajas: "Nothing"
Ventajas: "The crew and comfort of the flying ship is excellent."
Desventajas: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Went out of their way to be helpful"
Desventajas: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Desventajas: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The service was impeccable, flights on time and the transfer easy!"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "timeliness"
Desventajas: "food"
Ventajas: "Personal courteous service"
Desventajas: "Quality of food"
Ventajas: "Qatar has one of the best service in the world"
Desventajas: "Nothing that I ca th think off"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Some how it was a good experience"
Ventajas: "Nothing"
Desventajas: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Ventajas: "Again on time and effortless boarding made the overall experience a good one."
Desventajas: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Ventajas: "Decent leg room. New plane."
Desventajas: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Ventajas: "Wonderful services"
Desventajas: "Nothing bad to say"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Desventajas: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Desventajas: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Desventajas: "We normally fly business class, but this was a quick side trip so we settled for economy."
Ventajas: "Antes que nace queria sinceramente agradecer que haya sido seleccionado para viajar en Business class. Realmente lo disfrute y aprecié la buena calidad de servicio que ofrecen que esta por encima de la mayoria de las aerolineas que he viajado."
Ventajas: "The food and seats were very comfy."
Desventajas: "Seats were bunched up together with cramped up leg room."